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Operations Jobs in Rhode Island (NOW HIRING)

Zūm

Operations Supervisor

Johnston, RI

Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company's World's Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World ...

New

Saalex

Operations Specialist

Newport, RI · On-site

$95K - $105K/yr

Netsimco, a Saalex Company is seeking an Operations Specialist in Newport, RI. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and ...

U.S. Navy

OPERATIONS SPECIALIST

Providence, RI

OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...

Saalex

Operations Specialist

Newport, RI · On-site

$95K - $105K/yr

Netsimco, a Saalex Company is seeking an Operations Specialist in Newport, RI. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and ...

U.S. Navy

OPERATIONS SPECIALIST

Cranston, RI · On-site

OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...

Saalex

Operations Specialist

Newport, RI

$95K - $105K/yr

Netsimco, a Saalex Company is seeking an Operations Specialist in Newport, RI. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and ...

TWO MEN AND A TRUCK®

Operations Manager

Warwick, RI · On-site

TWO MEN AND A TRUCK ® in Warwick, RI is looking for an energetic Operations Manager to provide leadership to the operations team and moving crews, and assist in the daily operational aspects of the ...

U.S. Navy

OPERATIONS SPECIALIST

Bristol, RI

OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...

U.S. Navy

OPERATIONS SPECIALIST

Pawtucket, RI

OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...

Amazon

Operations Manager

Providence, RI

External Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an ...

U.S. Navy

OPERATIONS SPECIALIST

Warwick, RI · On-site

OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...

Amazon

Operations Manager

Providence, RI · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an ...

Integer

Manager, Operations

Woonsocket, RI

You may represent the Operations' Team to the Site Leadership Team. * Lead yourdirect reportswhichinclude any combination ofProduction Supervisorsand individual performerswithin the Operation's Team

Penske

Operations Coordinator

Cranston, RI

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

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All JobsOperations JobsOperations Jobs in Rhode Island

Operations information

See Rhode Island salary details

$9

$23

$48

How much do operations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for operations in Rhode Island is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In operations, high-paying roles such as supply chain managers, logistics directors, or business operations managers can earn $10,000 or more monthly, often requiring strong organizational skills, experience, and industry knowledge rather than a formal degree. These positions typically involve overseeing processes, managing teams, and optimizing efficiency in various industries.

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What jobs in the US pay 300,000 a year?

In operations, senior roles such as Operations Directors, Vice Presidents, or Chief Operating Officers can earn $300,000 or more annually, especially in large organizations or industries like finance, technology, and healthcare. These positions typically require extensive experience, leadership skills, and often a relevant advanced degree or certifications. Compensation varies based on company size, location, and individual performance.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What Are Different Jobs in an Operations Department?

The operations department is tasked with increasing company efficiency and requires many different workers. Entry-level positions within the operations department include jobs such as clerical assistants or stores and inventory coordinators. With experience, you can take on additional responsibilities as an operations analyst. With additional training and advanced postsecondary education, such as a bachelor’s degree, you can apply to work as an operations manager. To become the director of operations, you may need a bachelor’s degree and significant work experience or an MBA.

What are 5 careers in operations?

Five common careers in operations include operations manager, supply chain analyst, logistics coordinator, production supervisor, and procurement specialist. These roles involve managing processes, optimizing efficiency, and coordinating resources within organizations, often requiring skills in project management and familiarity with tools like ERP systems.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What does a job in operations do?

A job in operations involves managing and coordinating daily business activities to ensure efficiency and productivity. Operations professionals oversee processes such as supply chain management, logistics, and resource allocation, often using tools like enterprise resource planning (ERP) systems. Strong organizational, problem-solving, and communication skills are essential in this role.
More about Operations jobs
What are the most commonly searched types of Operations jobs in Rhode Island? The most popular types of Operations jobs in Rhode Island are:
What cities in Rhode Island are hiring for Operations jobs? Cities in Rhode Island with the most Operations job openings:
Operations jobs near you
Infographic showing various Operations job openings in Rhode Island as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $49,200 per year, or $23.7 per hour.
Operations Supervisor

Operations Supervisor

Zūm

Johnston, RI

Full-time

Posted 20 hours ago

Zūm rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 14 rated coach operators

Job description

About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking an experienced Operations Supervisor to support daily transportation operations at our Johnston, RI location. Reporting directly to the Location Manager, you'll oversee front-line supervisory teams, ensure operational excellence, and drive performance across all key operational areas. This role is critical to maintaining service quality, team development, and customer satisfaction while supporting the location's strategic goals and growth initiatives.

What Makes You Successful in This Role

You're a hands-on leader who thrives in the controlled chaos of daily operations. You know how to balance competing priorities without losing sight of safety, service quality, and team morale. You're a problem-solver who takes ownership and finds solutions rather than excuses. You build trust with your team through consistency, fairness, and genuine investment in their success. You're comfortable working in the field, whether coaching a supervisor through a tough conversation, troubleshooting a route issue, or jumping in to support operations when needed. You communicate clearly up, down, and across the organization, keeping everyone informed and aligned. You understand that operational excellence comes from empowering your team rather than micromanaging them, and you take pride in seeing your people grow and succeed.

ResponsibilitiesOperational Excellence & Performance Management

  • Oversee day-to-day transportation operations, including scheduling, staffing, route assignments, and field trip/charter coordination

  • Monitor and analyze operational KPIs using Zum's IT infrastructure, implementing corrective actions to exceed performance targets

  • Partner with the Location Manager to maintain operational readiness, respond to real-time challenges, and ensure facilities are organized, safe, and efficiently operated

  • Collaborate with the Maintenance Manager to ensure fleet readiness and regulatory compliance while supporting budget management through monitoring of labor costs and operational expenses

Team Leadership & Development

  • Directly supervise and coach the staff, providing guidance, feedback, and professional development

  • Collaborate with HR, Recruiting, and Safety teams to execute hiring plans,maintain adequate staffing levels, and investigate and resolve employee concerns

  • Build a culture of accountability, ownership, and continuous improvement by conducting regular one-on-ones, performance reviews, and development planning with direct reports

  • Identify and develop high-potential team members for advancement opportunities

Safety, Compliance & Customer Service

  • Champion a behavioral safety culture that prioritizes the well-being of employees, students, and the community while ensuring compliance with all state, federal, DOT regulations, company policies, and customer contract requirements

  • Review incident reports, oversee accident/incident reporting procedures, and maintain accurate documentation

  • Maintain strong relationships with internal and external customers, ensuring service expectations are consistently met or exceeded

  • Respond promptly to customer inquiries, service issues, and operational concerns with professionalism and urgency while acting as an escalation point for problem resolution

Qualifications
Basic Qualifications

  • 2+ years of experience maintaining client relationships and managing accounts in an operational setting

  • 2+ years of supervisory or people-leadership experience managing teams of 25+ employees in fast-paced, time-sensitive operational settings (e.g., transportation, field services, logistics, hospitality, or similar industries)

  • 2+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries

Preferred Qualifications

  • Bachelor's degree in Business Analytics, Business Management, Operations Management, or related field, or 4+ years of equivalent professional experience in operations leadership

  • Experience in a unionized environment and familiarity with collective bargaining agreements (CBAs)

  • Experience in K-12 transportation or working with school district customers

  • Proficiency with transportation management systems, fleet management software, or operational IT platforms, and Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)

  • Exceptional organizational skills with the ability to effectively manage concurrent priorities and deadlines

  • Demonstrated track record of developing direct reports and building high-performing supervisory teams

  • Strong communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.