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Operations Technician Jobs in Florida (NOW HIRING)

Insight Global

Mobile Operations Technician

Tampa, FL · On-site

$20/hr

Mobile Operations Technicians work alongside a team 3-4 technicians at retail partner locations, helping customers with automotive key replacement services while creating a positive and professional ...

US Department of the Army

$50K/yr

This National Guard position is for a RANGE OPERATIONS TECHNICIAN (TITLE 32), Position Description Number D2799000 and is part of the FL JFHQ, National Guard. Qualifications: AREA OF CONSIDERATION:

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Operations Technician information

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$9

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How much do operations technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for operations technician in Florida is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.48 per hour, depending on experience, location, and employer.

What is an operations technician?

Operations Technicians are professionals responsible for monitoring, operating, and maintaining equipment and systems in various industries such as manufacturing, energy, and utilities. They ensure that processes run smoothly and efficiently, troubleshoot issues, and perform routine maintenance to prevent downtime. Operations Technicians often work in control rooms or on-site, keeping detailed records and adhering to safety and quality standards. Their role is crucial in ensuring the continuous and safe operation of facilities.

What does an operations technician do?

The job duties of an operations technician vary depending on the field in which they work. In this career, you can work in manufacturing, broadcasting, the aerospace industry, and in the tech department of a corporation. Regardless of the industry, your responsibilities focus on setting up, operating, and maintaining equipment. You can expect to perform maintenance and repairs and possibly make regular inspections to ensure that equipment and technical systems are in proper working order. You may need to be on call during production or processing to troubleshoot malfunctioning machines.

What are the key skills and qualifications needed to thrive as an operations technician, and why are they important?

To thrive as an Operations Technician, you need a strong understanding of mechanical and electrical systems, troubleshooting skills, and relevant technical training or certification. Familiarity with industrial control systems, SCADA, PLC programming, and safety protocols is typically required. Attention to detail, teamwork, and effective problem-solving are essential soft skills for this role. These skills ensure safe, efficient, and reliable operation of equipment and processes in industrial or manufacturing environments.

What are some common challenges operations technicians face, and how can they effectively manage them?

Operations Technicians often encounter challenges such as troubleshooting unexpected equipment malfunctions, adapting to rapidly changing operational priorities, and maintaining safety protocols under pressure. Effective management of these challenges involves staying up-to-date with equipment manuals and standard operating procedures, fostering strong communication with team members and supervisors, and participating in ongoing training. Proactively identifying potential issues and collaborating with maintenance or engineering teams can also help minimize downtime and ensure smooth workflow.

What is the difference between Operations Technician vs Maintenance Technician?

AspectOperations TechnicianMaintenance Technician
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentManufacturing plants, energy facilities, industrial sitesManufacturing plants, industrial facilities, equipment repair settings
Employer & Industry UsageUtilities, manufacturing, energy sectorsManufacturing, facilities management, industrial sectors
Common Search & ComparisonOperations Technician vs Maintenance Technician

Operations Technicians focus on monitoring and controlling processes to ensure smooth operations, while Maintenance Technicians primarily perform repairs and preventive maintenance on equipment. Both roles require technical skills and certifications, often overlap in industrial settings, but differ in daily responsibilities and focus areas.

More about Operations Technician jobs

What are the most commonly searched types of Operations Technician jobs in Florida?

The most popular types of Operations Technician jobs in Florida are:

What are popular job titles related to Operations Technician jobs in Florida?

For Operations Technician jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Operations Technician jobs in Florida look for?

The top searched job categories for Operations Technician jobs in Florida are:

What cities in Florida are hiring for Operations Technician jobs?

Cities in Florida with the most Operations Technician job openings:

What are popular job titles related to Operations Technician jobs in FL?

For Operations Technician jobs in FL, the most frequently searched job titles are:

Operations Technician jobs near you
Infographic showing various Operations Technician job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,622 per year, or $18.1 per hour.

Cybersecurity Operations Technician

The Scarlett Group

Jacksonville, FL • On-site

$27 - $34/hr

Full-time

PTO

Posted 16 days ago

Job description

Cybersecurity Operations Technician Needed!
Job Overview:
The Cybersecurity Operations Technician is a Tier 2 technical cybersecurity role responsible for the health, coverage, and configuration integrity of Scarlett-managed security platforms across internal and client environments. The primary duty of this role is security platform health management, coverage reconciliation, and execution of approved security changes, including firewall updates and security configuration changes. Queue coverage and incident support are secondary, rotational responsibilities performed under established runbooks and the direction of Cybersecurity Operations leadership. When engaged in an active security incident, the Cyber Incident Response Specialist may provide direction for incident response activities. This role participates in the Cybersecurity Operations on-call rotation and rotates into Security Analyst and incident support coverage when demand requires. This role is intended to strengthen operational consistency across the Scarlett security stack while providing a defined development path toward Security Analyst and Incident Response roles. Hours will fluctuate based on incident volume and maintenance schedules, and overtime is paid in accordance with company policy and applicable law.
Responsibilities amp; Duties:
Security Agent Health amp; Coverage Management
• Monitor and remediate security agent health across EDR, RMM, and application control platforms, including offline, degraded, outdated, and duplicate agents.
• Perform coverage reconciliation between RMM asset inventory, EDR consoles, and documentation systems to identify unprotected or unmanaged endpoints.
• Deploy, reinstall, and troubleshoot security agents during client onboarding, platform migrations, and remediation efforts.
• Maintain agent version currency and execute staged rollout schedules across the client portfolio.
• Track and report portfolio-wide coverage metrics and close gaps against each client’s contracted security stack.
Security Reconciliation amp; Auditing
• Reconcile security tool tenants and licensing against active client lists, removing stale tenants, licenses, and assets for offboarded clients and decommissioned systems.
• Audit alignment between contracted security services and deployed controls for each client.
• Perform recurring user account reconciliation across M365, security consoles, VPN, and firewall administration accounts, flagging orphaned and terminated-user accounts.
• Validate MFA enrollment coverage and conditional access policy application across managed tenants.
• Support evidence collection for compliance engagements related to platform configuration, coverage, and change records.
Firewall amp; Network Security Changes
• Execute approved firewall changes, including rule additions, NAT policies, VPN tunnel builds, and content filtering updates, in accordance with the change management process.
• Perform firmware updates and scheduled maintenance on firewalls and network security appliances.
• Conduct periodic firewall rule reviews, flagging stale, overly permissive, or undocumented rules for review.
• Maintain site-to-site and client VPN configurations, including certificate and pre-shared key rotation.
Security Change Execution
• Implement approved security configuration changes across M365 and Entra tenants, including conditional access, DLP policy deployment, and mail flow and anti-phishing rules.
• Perform application control policy maintenance, including application approvals, ringfencing adjustments, and policy tuning within defined guardrails, escalating novel approval requests.
• Apply security baseline configurations to new endpoints, servers, and tenants during onboarding.
• Support syslog and log source onboarding and maintenance, ensuring log flow continuity from firewalls, servers, and security platforms into the logging pipeline.
Vulnerability amp; Patch Support
• Track vulnerability scan output and coordinate or execute remediation, including patching, configuration changes, and mitigations, within defined SLAs.
• Validate remediation completion and maintain exception documentation.
• Support penetration testing engagement logistics, including runner deployment, connectivity validation, and pre-engagement checklist completion.
On-Call amp; Coverage Rotation
• Participate in the Security Operations on-call rotation, providing after-hours first response to alerts, agent outages, and client-reported security events. Participation in the on-call rotation is an essential function of the role.
• Provide surge support during active incidents under the direction of the Cyber Incident Response Specialist or Security Operations leadership, including evidence collection, containment task execution such as endpoint isolations, account disables, and block deployments, and status documentation.
• Rotate into Security Analyst queue coverage during PTO, incident surges, and staffing gaps, performing alert validation and initial triage per established runbooks.
• Support after-hours maintenance windows for firewall firmware, agent rollouts, and platform changes.
Documentation amp; Ticket Hygiene
• Maintain accurate platform documentation, credentials, network diagrams, and configuration records in the documentation system.
• Work the security change queue, meeting SLA targets for standard changes.
• Escalate anomalies discovered during routine work, including unexpected accounts, disabled agents, and unauthorized changes, to Security Operations leadership or the Cyber Incident Response Specialist.
Other
• To support onboarding, training, and team integration, employees in this position are expected to work onsite.
Maintain accurate daily time records and ensure all time worked is entered and submitted by the end of each workday in accordance with company procedures.
• After-hours and weekend work is a requirement of this position as needed.
• Other duties as assigned.
Certification Requirement
CompTIA Security+ or an equivalent entry-level cybersecurity certification is not required at the time of role acceptance. The individual accepting the Security Operations Technician role must obtain CompTIA Security+ or an approved equivalent certification within 180 days of role acceptance, with training and exam costs funded by Scarlett. Maintaining progress toward this certification and completing it within the required period is an expectation of accepting and remaining in this role.
Qualifications:
• High school diploma or equivalent required.
• 2+ years of hands-on experience in IT support, systems administration, or security operations at a Tier 2 or equivalent level.
• Working knowledge of Windows administration and networking fundamentals, including TCP/IP, DNS, VPN, and firewall concepts.
• Experience with RMM, EDR, application control, or endpoint management platforms preferred.
• Familiarity with M365 and Entra administration preferred.
• Ability to participate in a rotating on-call schedule, including after-hours and weekend response, as an essential function of the role.
• Strong documentation habits and change management discipline.
• CompTIA Security+ or approved equivalent certification within 180 days of role acceptance; training provided by Scarlett.
Environmental and Physical Requirements:
• The work environment for this position is a standard office setting.
• The employee is regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
• The employee must occasionally lift and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Success Metrics
• Agent coverage and health maintained at or above defined targets across the client portfolio.
• Reconciliation audits completed on schedule, with identified gaps documented and closed.
• Firewall and security changes executed within SLA and in accordance with change management, with zero unauthorized changes.
• Vulnerability and patch remediation SLAs met, with exceptions documented.
• On-call response time targets met, and queue coverage performed in accordance with established runbooks.
• Documentation maintained accurate and current across assigned platforms and clients.

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