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Operations Support Engineer Jobs in Atlanta, GA (NOW HIRING)

CISCO Support Engineer Duration: 3 Years Work Location: Atlanta GA 30308 Troubleshoot and resolve ... Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers ...

Deskside Support Engineer Job Overview Position: L2 Deskside Support Engineer Duration: 6 Months ... Service Delivery & Field Service Operations Provide dedicated on-site desktop support for front ...

Controls Support Engineer

Marietta, GA · Hybrid

$79K - $102K/yr

Ensure system reliability and operational efficiency through troubleshooting, incident management, and optimization. * Apply expertise in Low-Level Controls (LLC) and PLC systems to maintain and ...

... operations in highly regulated environments. We are a tight-knit team of about 20 people, and we ... About the Role We are hiring a mid-level, customer-facing Application Support Engineer to support ...

You will be working closely with other operations team members, development, and engineering to resolve issues, implement improvements, and provide exceptional support. This is an opportunity for ...

Safety & Operational Philosophy LAS personnel support mission-critical field operations where ... Programming, scripting, relay logic, controls integration, EMS/SCADA, or advanced automation ...

Controls Support Engineer

Marietta, GA · Hybrid

$79K - $102K/yr

Ensure system reliability and operational efficiency through troubleshooting, incident management, and optimization. * Apply expertise in Low-Level Controls (LLC) and PLC systems to maintain and ...

You will be working closely with other operations team members, development, and engineering to resolve issues, implement improvements, and provide exceptional support. This is an opportunity for ...

Safety & Operational Philosophy LAS personnel support mission-critical field operations where ... Programming, scripting, relay logic, controls integration, EMS/SCADA, or advanced automation ...

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Overall, a Production Support Analyst plays a critical role in ensuring the smooth operation of the ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... operational routines. Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage ...

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... operational routines. Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage ...

... operational work • Run, maintain and improve the service against established Service Level ... Required : • Site Reliability Engineer (SRE) in which 80% will be support [React/Protect], 10% ...

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Operations Support Engineer information

See Atlanta, GA salary details

$34.6K

$81.8K

$129.8K

How much do operations support engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for operations support engineer in Atlanta, GA is $81,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $90,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support Engineer, and why are they important?

To thrive as an Operations Support Engineer, you need a solid understanding of systems administration, troubleshooting, and incident management, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios or Splunk, scripting languages (such as Python or Bash), and ITIL or relevant technical certifications is highly valued. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure help you excel in this role. These skills and qualities are crucial for minimizing downtime, ensuring system reliability, and supporting business continuity.

What does an Operations Support Engineer do?

An Operations Support Engineer is responsible for maintaining and improving the day-to-day operations of IT systems and infrastructure. They monitor system performance, troubleshoot technical issues, and provide support to internal teams to ensure business processes run smoothly. Their duties often include incident response, deploying updates, and collaborating with other IT professionals to optimize system reliability and efficiency. This role is critical in minimizing downtime and ensuring that technology services meet organizational needs.

What is an operations support engineer?

An operations support engineer is responsible for maintaining and troubleshooting IT systems, networks, and infrastructure to ensure smooth business operations. They often work with monitoring tools, perform system updates, and resolve technical issues promptly, requiring strong problem-solving skills and technical knowledge. This role may involve working in shifts and collaborating with other IT teams to optimize system performance.

What engineers make $300,000 a year?

Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, specialized skills, and leadership roles. High compensation often involves working in high-demand industries, holding advanced certifications, or managing large projects.

How does an Operations Support Engineer typically collaborate with other departments to resolve technical issues?

Operations Support Engineers frequently work cross-functionally, partnering with teams such as development, quality assurance, and customer support to identify, troubleshoot, and resolve technical problems. They often act as a bridge between technical and non-technical staff, translating issues and coordinating solutions efficiently. Regular communication, participation in incident response meetings, and documentation of solutions are essential aspects of this collaboration. This team-oriented approach not only resolves issues faster but also helps prevent future incidents by sharing knowledge across departments.

What is the salary of a support engineer?

The salary of an Operations Support Engineer typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What engineer makes $500,000 a year?

While most engineering roles do not typically reach a $500,000 annual salary, some senior-level engineers in specialized fields such as petroleum, aerospace, or software engineering with extensive experience and advanced skills can earn this level of compensation, often including bonuses and stock options. High earnings are usually associated with leadership positions, highly competitive industries, or roles in high-cost-of-living areas.
What are popular job titles related to Operations Support Engineer jobs in Atlanta, GA? For Operations Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Operations Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Operations Support Engineer jobs in Atlanta, GA are:
Infographic showing various Operations Support Engineer job openings in Atlanta, GA as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $81,768 per year, or $39.3 per hour.
Cisco Support Engineer

Contractor

Posted 24 days ago


Job description

Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:

Company Snapshot

  • Over 12,000 professionals in over 40 locations across 3 continents
  • Top 10 U.S. IT Staffing Firm
  • Largest minority-owned U.S. IT Staffing Firm
  • Top supplier to Fortune 500 companies
  • Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row
Job Description

Job Title: CISCO Support Engineer

Duration: 3 Years

Work Location: Atlanta GA 30308

Job Description:

Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms. 


Qualifications

Roles & Responsibilities: 

Perform and coordinate trouble resolution for Consumer Voice Over IP platforms. 

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups. 

Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms. 

Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.

Identify and troubleshoot VoIP service impacting troubles. 

Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.

key: jobs in Atlanta, telecom jobs, wireless jobs, cisco, call manager, network administrator, network support, network analyst, voip services.

Additional Information

If you want to apply for this position or know more about this position, please contact:

Aditika Sithta
973-606-3235