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Operations Program Manager Jobs in Rochester, NY

Safran

Lead Program Manager

Rochester, NY · On-site

The Lead Program Manager is responsible for overseeing the development, execution, and delivery of ... operations, even in GPS/GNSS denied environments. We provide virtually fail-safe GNSS and PNT ...

Fermilab

Emergency Management Program Manager

Batavia, NY · On-site

$111K - $146K/yr

Leads Emergency Operations Center preparedness and response activities, including managing institutional emergency activations. The position includes managing the laboratory Duty Officer program and ...

Corning

Supplier Quality Program Manager

Fairport, NY · On-site

Partner cross-functionally with Global Supply Management, Procurement, Engineering, Operations, and ... Prior program management or cross-functional leadership experience * Experience driving quality ...

Corning

Supplier Quality Program Manager

Fairport, NY · On-site

Partner cross-functionally with Global Supply Management, Procurement, Engineering, Operations, and ... Prior program management or cross-functional leadership experience * Experience driving quality ...

Corning

Supplier Quality Program Manager

Fairport, NY · On-site

Partner cross-functionally with Global Supply Management, Procurement, Engineering, Operations, and ... Prior program management or cross-functional leadership experience * Experience driving quality ...

Creation Technologies LP

Program Administrator

Newark, NY · On-site

$22 - $32/hr

While a Program Manager is responsible for high -level program oversight, the Program Administrator focuses on administrative, operational, and logistical that help the program run efficiently and ...

Creation

Program Administrator

Newark, NY · On-site

$22 - $32/hr

While a Program Manager is responsible for high -level program oversight, the Program Administrator focuses on administrative, operational, and logistical that help the program run efficiently and ...

Rochester Regional Health

RN Program Manager

Newark, NY · On-site

$75K - $105K/yr

Program Manager- Registered Nurse Department: Program Manager - Moore Place Location: Demay, 100 ... Plans and directs the operational, budgetary, and personnel activities of a designated area.

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Rochester, NY

Operations Program Manager information

See Rochester, NY salary details

$39.5K

$108K

$156.4K

How much do operations program manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for operations program manager in Rochester, NY is $108,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $130,700.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What job categories do people searching Operations Program Manager jobs in Rochester, NY look for?

The top searched job categories for Operations Program Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Operations Program Manager jobs?

Cities near Rochester, NY with the most Operations Program Manager job openings:

Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,018 per year, or $51.9 per hour.

Business Program Manager - Partner Governance

Paychex

Rochester, NY • On-site

$83K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

238th of 499 rated business services

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Works closely with Channel Operations, business process owners, technology teams, and key stakeholders to identify operational improvement opportunities, define business requirements, evaluate solution options, and deliver business value through scalable partner operations processes and systems. Serves as the business administrator and operational owner for partner management platforms and associated workflows, supporting partner onboarding, registrations, revenue share administration, data governance, reporting enablement, and partner lifecycle management. Collaborates with internal and external resources to optimize operational processes, improve data quality, reduce manual effort, and support channel growth.
Responsibilities
  • Works on programs of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in owned areas of expertise.
  • Manages partner operations programs through the application of Business Process Improvement concepts including process design, stakeholder engagement, workflow management, risk mitigation, issue resolution, and operational governance. Serves as business administrator for partner operations platforms, coordinating user administration, workflow execution, onboarding activities, platform enhancements, testing, and release readiness.
  • Manages alignment, buy-in, and support of diverse stakeholders by building relationships with Channel Operations, Sales, Finance, Product, Technology, Business Intelligence teams, third-party vendors, and leadership.
  • Researches, validates, reconciles, and analyzes operational and partner program data to identify trends, process gaps, data quality concerns, operational risks, and improvement opportunities.
  • Responsible for tracking and reporting operational metrics including partner onboarding effectiveness, registration processing, platform adoption, revenue share administration, service levels, operational controls, and data quality outcomes.
  • Serves as business administrator and operational subject matter expert for partner operations platforms and supporting technologies. Defines business requirements, coordinates enhancement requests, validates reporting outputs, and partners with Product, Salesforce, BI, EDW, Snowflake, vendor, and implementation resources to deliver operational solutions.
  • Creates and maintains operational documentation, process maps, governance standards, training materials, business requirements, and stakeholder communications.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree in Business Administration, Business Analytics, Project/Program Management or similar - Preferred
  • 5 years of experience in Project/Program management experience or certifications a plus. Excellent group facilitation skills - real experience with groups implementing multiple initiatives preferred. .
  • Program Management - Preferred
  • Communication - Preferred
  • Management - Preferred
  • Innovation - Preferred
  • Planning - Preferred
  • Project Management - Preferred
  • Paychex - Preferred
  • Business Results - Preferred
  • Risk Management - Preferred
  • Call Center Experience - Preferred
  • Continuous Improvement Process - Preferred
  • Change Management - Preferred
  • Customer Success Management - Preferred
  • Process Improvement - Preferred
  • Stakeholder Management - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $83,230-$130,790 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

    • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

      • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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