Operations Program Manager Jobs in Detroit, MI (NOW HIRING)

OneMagnify is an AI native, platform-enabled B2B digital agency operating at the intersection of data, technology, and creativity. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology. By combining deep industry expertise with advanced analytics and artificial intelligence, we enable our clients to make better decisions, move faster, and compete more effectively in dynamic markets.

As a Program Manager within OneMagnify's Enterprise Program Management Office (EPMO), you'll lead the delivery of complex, multiworkstream programs for enterprise clients. This role sits at the center of strategy, delivery, and client leadership-connecting teams, managing risk and economics, and keeping programs moving with clarity and confidence. Your success directly impacts client trust, delivery quality, and business outcomes across integrated marketing, data, and technology initiatives.

You'll be responsible for translating ambitious client goals into wellrun programs that deliver real results-whether that's launching a digital platform, delivering a largescale CRM program, or coordinating crosschannel campaign delivery. Clients rely on you to bring structure, visibility, and calm to complex initiatives while keeping teams aligned on priorities, scope, and outcomes.

Internally, you'll serve as a unifying force across strategy, creative, analytics, engineering, and delivery teams. By managing interdependencies, finances, and risk, you'll enable specialists to do their best work while ensuring programs stay on track financially and operationally.

At OneMagnify, program management is not an administrative layer-it's a leadership function that shapes how integrated work gets done at scale.

• Lead multiproject programs from kickoff through completion, ensuring scope, timelines, and outcomes are clearly defined and delivered.
• Maintain a comprehensive view of program health, balancing client expectations, delivery realities, and internal commitments.
• Serve as the primary escalation point for programlevel decisions, risks, and tradeoffs.

• Orchestrate work across strategy, creative, analytics, engineering, and delivery teams to ensure integrated execution.
• Lead dependencies across projects and practice areas, keeping teams aligned and moving forward together.
• Facilitate effective client and internal forums that drive decisions and momentum.

• Act as a trusted partner to clients, leading program kickoffs, status discussions, and key milestone conversations.
• Translate complex delivery details into clear, actionable insights for client partners.
• Drive consistent communication and engagement plans that keep everyone aligned and informed.

• Own program financials, including forecasting, budgeting, reconciliation, and invoicing, with a focus on accuracy and profitability.
• Plan and forecast resourcing needs across programs, partnering with delivery and operations leaders to staff effectively.
• Support SOW development by defining scope, timelines, and cost implications for new and inflight work.

• Establish and maintain quality standards across all projects within a program.
• Proactively identify risks and develop mitigation strategies before issues impact delivery.
• Track and report on program performance-scope, schedule, budget, and resourcing-using clear, meaningful metrics.
• Lead retrospectives and lessonslearned activities to continuously improve delivery.

• Bachelor's degree or equivalent professional experience in project management, business, or a related field.
• 6+ years of experience leading complex projects, with demonstrated ability to coordinate several workstreams or programs simultaneously.
• Strong foundation in program and project management methodologies, including Agile delivery models.
• Proven experience managing program financials, budgets, forecasts, and resource planning.
• Comfort leading client conversations and influencing partners at multiple levels.
• Proficiency in tools such as PowerPoint and Excel; experience with Jira, monday.com, and Workday strongly preferred.
• Experience delivering digital, marketing, content, or IT-related initiatives.

Future-Ready Skills (Nice to Have):

• Experience delivering work in integrated marketing, consulting, or digital services environments.
• Familiarity with marketing technology platforms, CRM ecosystems, or datadriven customer experience programs.
• Exposure to AIenabled workflows, automation, or datafocused delivery models.
• Experience working within platformbased or enterprise delivery frameworks.
• Program management certification (PMP and/or PgMP).

We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.

We believe that Innovative ideas and solutions start with unique perspectives. That's why we're committed to providing every employee a workplace that's free of discrimination and intolerance. We're proud to be an equal opportunity employer and actively search for like-minded people to join our team.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.