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Operations Program Manager Jobs in Virginia (NOW HIRING)

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

This role assists the Program Manager with operational oversight, resource coordination, service delivery, and customer engagement activities supporting mission-critical systems and infrastructure.

Showing results 21-40

Operations Program Manager information

See Virginia salary details

$39.7K

$108.5K

$157.1K

How much do operations program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for operations program manager in Virginia is $108,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,800.00 and $131,400.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What are popular job titles related to Operations Program Manager jobs in Virginia? For Operations Program Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Operations Program Manager jobs in Virginia look for? The top searched job categories for Operations Program Manager jobs in Virginia are:
What cities in Virginia are hiring for Operations Program Manager jobs? Cities in Virginia with the most Operations Program Manager job openings:
Infographic showing various Operations Program Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,538 per year, or $52.2 per hour.

IT Service Desk Operations Program Manager

NTT DATA Services

Alexandria, VA • On-site, Remote

$97K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

115th of 221 rated it services


Job description

Req ID: 381891 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Service Desk Operations Program Manager to join our team in Alexandria, Virginia (US-VA), United States (US).

Job Summary:

The Operations Manager is a key leadership role responsible for overseeing the day-to-day operations. This role focuses on ensuring efficient and effective processes, optimizing resource allocation, and driving continuous improvement initiatives to achieve operational excellence and meet business objectives. 

Job Duties: 

  • Directs the completion of tasks within estimated timeframes and budget constraints.
  • Schedules and assign duties to subordinates and subcontractors and ensures assignments are completed as directed. 
  • Enforces work standards and reviews. 
  • Resolves work discrepancies to ensure compliance with contract requirements. Interfaces with the Contractor’s Program Manager as well as Government management personnel including, but not limited to, the Contracting Officer and the Contracting Officer’s Technical Representative. 
  • Prepares written and oral reports for contractor management and Government representatives. 
  • Provides competent leadership and responsible program direction through successful performance of a variety of detailed, diverse project transitioning elements.
  • Develop and implement standardized procedures and workflows to enhance efficiency and productivity.
  • Monitor process performance, gather data, and analyze results to track progress 
  • Oversee the allocation of resources, including personnel, equipment, and materials, to ensure optimal utilization and minimize costs.
  • Develop and manage operational budgets, track expenses, and identify cost-saving opportunities.
  • Implement inventory control measures to ensure adequate stock levels while minimizing holding costs.
  • Generate regular reports on operational performance, including progress towards goals, key metrics, and areas of concern. 

Basic Qualifications: 

  • Bachelor’s degree 
  • Minimum 8 years of experience managing operations of an enterprise program such as  help desk/service desk
  • Minimum 8 years of experience providing exceptional customer service in a federal environment
  • ITIL Foundation certification or higher 
  • Ability to obtain/maintain a Public Trust Clearance

Preferred Qualifications:

  • Experience managing call center and supporting staff in a high customer satisfaction environment

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $97,391 - $162,319. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

#LI-NorthAmerica

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.


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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967