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Operations Performance Manager Jobs in Saint Charles, IL

ASSA ABLOY is seeking an Operations Manager to help lead our Carol Stream Service Center. This ... Experience with production planning, scheduling, workforce management, and performance metrics

Manage territory alignment, account assignments, lead routing, and sales performance reporting. * Partner with sales leadership to improve forecast accuracy, seller productivity, and operational ...

Manage territory alignment, account assignments, lead routing, and sales performance reporting. * Partner with sales leadership to improve forecast accuracy, seller productivity, and operational ...

This role sits at the center of service center performance-where execution, accountability, and ... The Manager, Operations is responsible for translating strategy into execution-aligning people ...

This role sits at the center of service center performance-where execution, accountability, and ... The Manager, Operations is responsible for translating strategy into execution-aligning people ...

This role sits at the center of service center performance-where execution, accountability, and ... The Manager, Operations is responsible for translating strategy into execution-aligning people ...

This role sits at the center of service center performance-where execution, accountability, and ... The Manager, Operations is responsible for translating strategy into execution-aligning people ...

Manage technician scheduling and resource allocation across multiple projects. * Work closely with ... Report directly to the CEO on operational performance. Qualifications * 3+ years of operations or ...

Operations Manager

Woodridge, IL · On-site

$97K - $143K/yr

Own operational performance through deployment of key performance indicators including safety ... Experience managing capital projects and manufacturing automation initiatives We will not consider ...

Showing results 21-40

Operations Performance Manager information

See Saint Charles, IL salary details

$30.3K

$62.1K

$115.9K

How much do operations performance manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for operations performance manager in Saint Charles, IL is $62,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $75,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What job categories do people searching Operations Performance Manager jobs in Saint Charles, IL look for? The top searched job categories for Operations Performance Manager jobs in Saint Charles, IL are:
What cities near Saint Charles, IL are hiring for Operations Performance Manager jobs? Cities near Saint Charles, IL with the most Operations Performance Manager job openings:
Infographic showing various Operations Performance Manager job openings in Saint Charles, IL as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $62,071 per year, or $29.8 per hour.

Manager, Quality Performance & Value- Based Operations

Dulyhealthandcare

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.
Benefits:
Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The Manager, Quality Performance & Value-Based Operations serves as the operational lead supporting organizational quality performance across value-based care programs. This role oversees quality performance reporting, payer operational readiness, contractual quality requirements, executive reporting, and cross-functional initiatives designed to improve clinical quality outcomes and maximize value-based reimbursement. Working closely with Quality Leadership, Analytics, Clinical Operations, Risk Adjustment, Care Management, andpayer partners, this position ensures quality initiativesremainaligned with strategic priorities and contractual obligations.

Primary Responsibilities

Quality Performance & Operations

  • Lead operational coordination for quality initiatives supporting Medicare Advantage, Commercial, and Value-Based Care programs.

  • Develop andmaintainenterprise quality performance dashboards and operational trackers.

  • Create patient outreach lists and reporting to support quality improvement initiatives and gap closure activities.

  • Monitor organizational quality performance against payer and contractual targets.

  • Develop executive-level presentations and leadership reporting for quality performance, operational reviews, and strategic planning.

  • Maintain Value-Based Care quality performance and incentive tracking across payer contracts.

  • Serve as the operational liaison between payer partners and Quality Leadershipregardingquality performance and reporting.

Contract Performance & Payer Operations

  • Coordinate quality-related deliverables across value-based payer contracts.

  • Ensure quality teams understand,monitor, and execute contractual quality requirements.

  • Support Joint Operating Committee (JOC) meetings as the quality performance representative.

  • Manage quality reporting components associated with payer agreements and incentive programs.

  • Maintain operational leadership reporting for Quality, Clinical Documentation Services (CDS), and Risk Adjustment.

Quality Improvement

  • Develop andmaintainQuality Improvement (QI) performance tracking tools.

  • Support quality improvement initiatives through reporting, analytics, and operational project management.

  • Identifyperformance trends, risks, and opportunities for improvement.

  • Collaborate with clinical and operational leaders to prioritize interventions that improve quality outcomes.

NCQA & PCMH Accreditation

  • Support NCQA Patient-Centered Medical Home (PCMH) accreditation activities.

  • Coordinate project timelines, documentation, evidence collection, andaccreditationreadiness.

  • Partner with operational and clinical stakeholders to ensure compliance with accreditation standards.

Fraud, Waste & Abuse (FWA)

  • Maintain Fraud, Waste, and Abuse tracking documentation.

  • Consolidateanalytics into executive reporting and performance dashboards.

  • Present findings to leadership and provide ongoing reporting to Finance leadership.

  • Monitor operational progress related to FWA initiatives.

Clinical Documentation Services (CDS)

  • Maintain provider performance scorecards and tracking.

  • Monitor provider documentation performance and operational metrics.

  • Partner with leadership toidentifyimprovement opportunities.

Additional Responsibilities

  • Create andmaintainexecutive presentations for Quality Leadership.

  • Coordinate cross-functional projects involving Quality, Analytics, Finance, Risk Adjustment, and Clinical Operations.

  • Ensure data integrity across quality reporting and operational dashboards.

  • Support strategic initiatives that improve quality performance and maximize value-based reimbursement.

Key Competencies

  • Value-Based Care Operations

  • Healthcare Quality Performance

  • HEDIS & Stars Performance

  • Population Health

  • Payer Operations

  • Executive Reporting

  • Healthcare Analytics

  • Contract Performance Management

  • Operational Strategy

  • Cross-functional Leadership

  • Quality Improvement

  • Project Management

  • Dashboard Development

  • Performance Measurement

  • NCQA & PCMH Accreditation

Qualifications:

Level of Education/Field of Study

  • Bachelor's degree in Business, Economics, Healthcare Administration or related field required; Masters degree preferred

Years of Experience

  • 2-3+ years of previous experience in project management background required
  • 1+ years of Healthcare experience preferred

Describe Type of Experience

  • Proven track record of delivering operational results in a matrixed environment
  • Background in in healthcare or value-based care
  • Excellent communication and interpersonal skills with ability to influence stakeholders through clear, professional and confident presentations
  • Advanced Microsoft office suite skills


If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.
The compensation for this role includes a base pay range of 99K-149K, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.