Key Account Performance Manager - Home Services Specialist *This is a remote position that requires ... Our proprietary, all-in-one 360* advertising platform centralizes reporting, operations, and ...
Key Account Performance Manager - Home Services Specialist *This is a remote position that requires ... Our proprietary, all-in-one 360* advertising platform centralizes reporting, operations, and ...
People/Performance Management * Oversee UAA/UA team to meet/exceed NA Operations performance metrics * Develop UAA/UA Talent through oversight of training and development planning/execution ...
People/Performance Management * Oversee UAA/UA team to meet/exceed NA Operations performance metrics * Develop UAA/UA Talent through oversight of training and development planning/execution ...
The Service Operations Manager is responsible for the overall performance of the service business, including safety, financial results, customer satisfaction, and team development. This leader will ...
The Service Operations Manager is responsible for the overall performance of the service business, including safety, financial results, customer satisfaction, and team development. This leader will ...
Service Operations Manager
Dallas, TX · On-site
The Service Operations Manager is responsible for the overall performance of the service business, including safety, financial results, customer satisfaction, and team development. This leader will ...
Service Operations Manager
Dallas, TX · On-site
The Service Operations Manager is responsible for the overall performance of the service business, including safety, financial results, customer satisfaction, and team development. This leader will ...
The Operations Manager is responsible for leading all aspects of daily manufacturing and ... Reporting to the Director of Operations, this role is accountable for operational performance ...
The Operations Manager is responsible for leading all aspects of daily manufacturing and ... Reporting to the Director of Operations, this role is accountable for operational performance ...
Regional Operations Manager Data Centers
Dallas, TX · On-site
$210K - $240K/yr
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 5060%
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Regional Operations Manager Data Centers
Dallas, TX · On-site
$210K - $240K/yr
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 5060%
Regional Operations Manager Data Centers
Dallas, TX · On-site
$210K - $240K/yr
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 50-60%
Regional Operations Manager Data Centers
Dallas, TX · On-site
$210K - $240K/yr
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 50-60%
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 50-60%
The Regional Operations Manager is responsible for the operational performance, reliability, and efficiency of multiple data center facilities within an assigned region (travel required up to 50-60%
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... Engineering as a Service provides complete design, implementation, and technology operations ...
Performance Improvement Operations Senior Consultant
Dallas, TX · Hybrid
$95K - $147K/yr
Develop, manage, and lead continuous process improvement initiatives * Deliver training, coach, and ... Extensive operations consulting experience, with a focus on driving large-scale performance ...
Performance Improvement Operations Senior Consultant
Dallas, TX · Hybrid
$95K - $147K/yr
Develop, manage, and lead continuous process improvement initiatives * Deliver training, coach, and ... Extensive operations consulting experience, with a focus on driving large-scale performance ...
Operations Manager
Dallas, TX · On-site
The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Provide training, development, and performance evaluations. * Foster a positive work environment ...
Operations Manager
Dallas, TX · On-site
The Operations Manager is responsible for overseeing the day-to-day operations of the branch ... Provide training, development, and performance evaluations. * Foster a positive work environment ...
INSTITUTIONAL PERFORMANCE ANALYST (ServiceNow)
Fort Worth, TX · On-site
$85K - $94K/yr
Maintains the IT Service Management (ITSM) system including upgrades, enhancements, improvements ... Develops internal procedures for system use and operation in accordance with ITD policies. Develops ...
INSTITUTIONAL PERFORMANCE ANALYST (ServiceNow)
Fort Worth, TX · On-site
$85K - $94K/yr
Maintains the IT Service Management (ITSM) system including upgrades, enhancements, improvements ... Develops internal procedures for system use and operation in accordance with ITD policies. Develops ...
Build and manage reporting across operational, financial, and practice-level performance * Develop ... dashboards, ensure data accuracy, and translate insights into actionable recommendations * Support ...
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Build and manage reporting across operational, financial, and practice-level performance * Develop ... dashboards, ensure data accuracy, and translate insights into actionable recommendations * Support ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
The PM will be responsible for overseeing Depot Operations performance across both US Depots and ... Primary responsibilities include managing depot component repair workload execution, coordinating ...
The PM will be responsible for overseeing Depot Operations performance across both US Depots and ... Primary responsibilities include managing depot component repair workload execution, coordinating ...
Operations Manager
Fort Worth, TX · On-site
... performance. To achieve this, managers are expected to provide their team with the tools needed for ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
Fort Worth, TX · On-site
... performance. To achieve this, managers are expected to provide their team with the tools needed for ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Performance Manager information
See Krum, TX salary details
$30.2K - $37.9K
20% of jobs
$39.8K is the 25th percentile. Wages below this are outliers.
$37.9K - $45.7K
20% of jobs
The median wage is $51.3K / yr.
$45.7K - $53.4K
14% of jobs
$53.4K - $61.1K
9% of jobs
$61.1K - $68.9K
11% of jobs
$70.5K is the 75th percentile. Wages above this are outliers.
$68.9K - $76.6K
6% of jobs
$76.6K - $84.4K
6% of jobs
$84.4K - $92.1K
4% of jobs
$92.1K - $99.8K
3% of jobs
$99.8K - $107.6K
2% of jobs
$107.6K - $115.3K
4% of jobs
$30.2K
$61.8K
$115.3K
How much do operations performance manager jobs pay per year?
What is the difference between Operations Performance Manager vs Operations Analyst?
| Aspect | Operations Performance Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma) | Bachelor's degree in Business, Economics, or related field; analytical skills emphasized |
| Work Environment | Oversees teams, manages performance metrics, and implements process improvements | Analyzes data, prepares reports, and supports operational decision-making |
| Employer & Industry Usage | Common in manufacturing, logistics, and large service organizations | Widely used across various industries for data analysis and reporting |
The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.
What does an Operations Performance Manager do?
How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?
What jobs can I get with a BBM?
What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 hours ago
Job description
*This is a remote position that requires you to work closely and collaboratively with a team.*
About Townsquare Ignite:
Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising platform, and an in-house demand and data management platform collecting valuable proprietary first-party data, and is the fastest growing revenue and profit driver of Townsquare Media.
Our Competitive Advantage:
- First-Party Data Collection: As a large-scale digital content publisher, we collect valuable first-party data from our audience, minimizing reliance on third-party data sources.
- Proprietary Advertising Technology: Our proprietary, all-in-one 360* advertising platform centralizes reporting, operations, and creative in a single streamlined system.
- Impactful Integration: Our in-house, DSP-agnostic trade desk integrates with more than 10 leading DSPs, giving us access to all major advertising exchanges and mobile app inventory.
- Massive Reach: We have access to over 250 billion impressions per day.
- Targeted Solutions and Customer Service: We provide hyper-targeted advertising solutions and offer white glove customer service.
- Multi-Platform Delivery: Our campaigns are delivered across desktop, mobile, apps, connected TV, email, paid search, and social media platforms, utilizing display, video, and native executions.
- Creative Support: We have a full-service design and creative team to help clients craft the right message and develop powerful creative for their campaigns.
The Key Account Performance Manager Opportunity:
The Performance Specialist for Townsquare Ignite's Home Services Team is a client-facing role focused on retention, growth, and strategic support. You will serve as the main point of contact for vertical-specific advertiser accounts and drive outcomes by ensuring campaigns are strategically planned, managed, and optimized by internal teams.
Vertical experience (home services: HVAC, plumbing, roofing, etc.) is critical to understanding client pain points, seasonality, and customer behavior. While this role does not directly manage campaigns inside platforms, it serves as the quarterback - partnering with Campaign Managers, Search Strategists, Buyers, and Interactive Strategists to ensure proper setup, launch, and optimization. Understanding the capabilities of each digital medium is a crucial pre-requist to this role.
Success in this role is measured by client satisfaction, platform performance, retention, new account growth, and revenue expansion.
Responsibilities:
Strategy & Client Partnership
- Serve as the primary post-sale client-facing contact, responsible for building strong relationships to drive retention and satisfaction.
- Lead the strategic direction of client campaigns with a focus on business outcomes and revenue growth.
- Facilitate clear communication between clients and internal teams to maintain alignment on goals, deliverables, and timelines.
- Identify upsell opportunities to deliver added value and encourage incremental investment.
- Conduct regular performance reviews, providing insights and recommendations tied to business goals and KPIs.
- Act consistently in the best interest of the business and uphold high professional and ethical standards.
Campaign Pre-Launch
- Coordinate with Campaign Managers, Search Strategists, Buyers, and Interactive Strategists to ensure proper setup and launch.
- Support strategy formation to align with business objectives and market context.
- Ensure internal teams understand client objectives, audience, and KPI targets.
Campaign Post-Launch
- Monitor high-level campaign performance to ensure KPIs are met and ROI goals achieved.
- Provide proactive insights and data-backed recommendations to clients on a routine basis.
- Communicate optimizations, status updates, and next-step priorities directly with clients.
- Help preserve client goodwill and long-term relationship value.
Minimum Performance Expectations
Performance Specialists are expected to:
- Maintain a minimum $3,000,000 book of business
- Conduct monthly reporting calls and share reports with all clients
- Maintain 95% month-over-month client retention
- Onboard at least one (1) new client per month
Qualifications:
- Experience supporting digital media or strategic accounts; familiar with paid search, paid social, programmatic, or multi-channel campaigns
- Home Services category experience strongly preferred (HVAC, plumbing, roofing, electrical, etc.)
- Ability to interpret performance data and translate findings into actionable insights
- Strong relationship-building and communication skills
- Highly organized, with the ability to manage multiple accounts simultaneously
- A proactive mindset with enthusiasm for helping clients grow
- Agency or client-facing experience is preferred
Benefits:
- Competitive Salary + Commission on go-live revenue
- 3 weeks of PTO (+ 9 paid holidays)
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Casual, high-energy work environment
- Opportunity for upward mobility
- Company provided laptop
- Competitive salary + bonus program
Why you'll love working at Townsquare Ignite:
We are a team of driven individuals who push ourselves and those around us to develop personally and professionally. You can expect a dynamic and competitive work environment. To foster your success, you'll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to develop themselves and others. We've had countless internal promotions, and our goal is to continue the rapid growth of our company. Whatever your professional goals, you'll have the opportunity to make steps toward your target and take your career to new heights!
TOWNSQUARE MEDIA BROADCASTING, LLC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Townsquare also maintains a drug and alcohol-free workplace. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.
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About Townsquare Ignite
Sourced by ZipRecruiter
Industry
Marketing
Company size
10,000+ Employees
Headquarters location
NY, US
Year founded
2010