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Operations Manager Jobs in Rockingham, NC (NOW HIRING)

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

On-site at our Pinehurst, NC area facility Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team ...

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

On-site at our Pinehurst, NC area facility Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team ...

Eaton

Global Sales Operations Manager

Pinehurst, NC · On-site

$130K - $190K/yr

Eaton's IS GOLF Pride US division is currently seeking a Global Sales Operations Manager. This is a Full Time Onsite role, based at our headquarters in Pinehurst, NC! Relocation benefits are ...

nVent

Operations Coordinator

Aberdeen, NC · On-site

Support the Operations Manager to coordinate and monitor production schedules to ensure timely completion of manufacturing orders. * Track inventory levels of manufacturing operations supplies for ...

nVent

Operations Coordinator

Aberdeen, NC · On-site

Support the Operations Manager to coordinate and monitor production schedules to ensure timely completion of manufacturing orders. * Track inventory levels of manufacturing operations supplies for ...

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All JobsOperations JobsOperations Manager JobsOperations Manager Jobs in Rockingham, NC

Operations Manager information

See Rockingham, NC salary details

$26.1K

$53.4K

$99.8K

How much do operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for operations manager in Rockingham, NC is $53,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $65,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations managers do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
What job categories do people searching Operations Manager jobs in Rockingham, NC look for? The top searched job categories for Operations Manager jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Operations Manager jobs? Cities near Rockingham, NC with the most Operations Manager job openings:
Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Rockingham, NC as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,422 per year, or $25.7 per hour.

Customer Operations Manager

Kraken Kinetics

Pinehurst, NC • On-site

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

ABOUT KRAKEN KINETICS
Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.
Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development-from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™when it matters most.
POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility
Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team, and Operations Team. This role ensures customer commitments are translated into successful execution by coordinating priorities, managing delivery schedules, and driving cross-functional communication across the organization..
Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer orders from PO through shipment working closely with Production, Engineering, Supply Chain, Contracts and Leadership to ensure commitments are delivered on time and with exceptional customer communication.
This is an excellent opportunity for someone who enjoys solving complex operational challenges, building strong customer relationships, and influencing outcomes across multiple teams.
KEY RESPONSIBILITIES
  • Serve as the primary liaison between Strategic Partnerships, Operations, and customers to ensure successful execution of customer commitments.
  • Coordinate delivery schedules across Production, Engineering, Supply Chain, and Leadership to meet customer expectations.
  • Monitor program milestones, identify risks, escalate issues proactively, and drive timely resolution.
  • Support prioritization decisions when competing customer requirements impact production schedules.
  • Manage customer communications related to order status, delivery schedules, purchase orders, quotations, and shipment updates.
  • Maintain accurate customer and opportunity information within the CRM, ensuring account activity and delivery commitments remain current.
  • Partner with Operations to identify opportunities to improve fulfillment processes, communication, and customer satisfaction.
  • Track key performance metrics related to delivery execution and customer responsiveness.
  • Build trusted relationships with internal stakeholders and external partners while representing Kraken Kinetics professionally.

EXPERIENCE
Qualifications:
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • 2-5 years of experience in customer operations, account management, program coordination, project coordination, supply chain, manufacturing operations, logistics, or a similar customer-facing operational role.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to build relationships across technical and business teams.
  • High degree of ownership, initiative, and follow-through.
  • Proficiency with Microsoft Office and CRM systems.

Preferred Qualifications
  • Experience supporting manufacturing, aerospace, defense, robotics, or advanced technology organizations.
  • Experience coordinating customer orders through production and delivery.
  • Understanding of manufacturing operations or supply chain planning.
  • Experience using CRM or ERP systems (Salesforce, HubSpot, NetSuite, Microsoft Dynamics, etc.).
  • Familiarity with ITAR/EAR export compliance.
  • Experience working in a high-growth or startup environment.

SALARY & BENEFITS
Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.
Benefits included:
  • Generous PTO policy
  • Comprehensive medical coverage (80% company-paid for employee + dependents).
  • Vision & dental (100% company-paid)
  • Short and long-term disability coverage (100% company-paid)
  • Generous 401(k) retirement plan
  • Company-paid life insurance
  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)
Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.
Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.
Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.
We are committed to supporting relocation for the right candidates.
Watch what it's like to live here:
[ Video Link]
EQUAL OPPORTUNITY EMPLOYER
Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

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