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Operations Director Jobs in Rockingham, NC (NOW HIRING)

FastMed

Director, Regional Operations

Aberdeen, NC · On-site

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

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Operations Director information

See Rockingham, NC salary details

$28.6K

$90.7K

$151.1K

How much do operations director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for operations director in Rockingham, NC is $90,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $114,100.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Rockingham, NC?

The most popular types of Operations jobs in Rockingham, NC are:

What job categories do people searching Operations Director jobs in Rockingham, NC look for?

The top searched job categories for Operations Director jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Operations Director jobs?

Cities near Rockingham, NC with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Rockingham, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,654 per year, or $43.6 per hour.

Director, Regional Operations

Aberdeen, NC • On-site

FastMed
Health Care and Social Assistance • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

People enjoy working here

Good schedule notice

Learn more about FastMedexternal

Full-time

Re-posted 24 days ago

Job description

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include: Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson, and Zebulon). 


POSITION SUMMARY:

The Regional Director of Operations will oversee the management of all Center Managers in their designated region, and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director’s team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation.  The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.

DUTIES AND RESPONSIBILITIES:

  • Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
    • Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
    • Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team 
    • Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.  
    • Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
    • Successful hiring and onboarding of Center Managers
    • Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers’ job roles 
    • Performance management, including ongoing effective coaching and feedback 
    • Ensuring superior Patient Satisfaction as measured by
      • Google Ratings
      • Total Visits (Urgent Care, Primary Care, Workers’ Compensation)
  • Implements and manages Joint Commission standards and processes to ensure clinics are compliant 
  • Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance 
  • Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
  • Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
  • Strive to embody FastMed’s core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed’s philosophy of Compassionate Hospitality
  • Leads the process of front desk collections and time of service payments 
  • Other duties as assigned
QUALIFICATIONS:

EDUCATION:   Minimum of an Associate Degree is required.  Bachelor’s degree is preferred

EXPERIENCE:   3 - 5 years of management experience in Urgent Care or other healthcare setting

SKILLS:

  • Process improvement experience required
  • Ability to manage and resolve conflict
  • Proficiency with critical thinking
  • Computer proficiency in Windows based software
  • Workflow management and process improvement
  • Experience with electronic medical records (EMRs), EPIC preferred
  • Experience with front and back office clinic operations


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