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Regional Director Of Operations Jobs in Rockingham, NC

FastMed

Director, Regional Operations

Aberdeen, NC · On-site

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include:

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Regional Director Of Operations information

See Rockingham, NC salary details

$36.6K

$99.2K

$142.7K

How much do regional director of operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for regional director of operations in Rockingham, NC is $99,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $118,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a regional director of operations?

To thrive as a Regional Director of Operations, you need strong leadership abilities, strategic planning experience, and a background in business administration or a related field, often supported by a bachelor’s or master’s degree. Familiarity with enterprise resource planning (ERP) systems, financial management tools, and relevant industry certifications like Six Sigma or PMP is typically required. Outstanding communication, problem-solving, and team-building skills help foster collaboration and drive organizational goals. These competencies ensure effective oversight of multiple locations, consistent operational performance, and achievement of business objectives across regions.

What does a regional director of operations do?

A Regional Director of Operations oversees the daily operations and performance of multiple locations or branches within a specific geographic region. Their responsibilities typically include managing budgets, implementing company policies, improving operational efficiency, ensuring compliance with regulations, and leading teams of managers. They play a key role in strategic planning and serve as a vital link between corporate leadership and local management. Success in this role requires strong leadership, communication, and problem-solving skills.

What are some common challenges faced by a regional director of operations, and how can they be managed effectively?

Regional Directors of Operations often encounter challenges such as aligning multiple locations with company standards, managing diverse teams, and responding swiftly to operational issues across regions. Success in this role requires strong communication skills, the ability to implement consistent processes, and adaptability to local market differences. Regular site visits, fostering open communication channels, and leveraging data-driven decision-making can help address these challenges and drive operational excellence.

What is the difference between Regional Director Of Operations vs District Manager?

AspectRegional Director Of OperationsDistrict Manager
ResponsibilitiesOversees multiple regions, sets strategic goals, manages senior managersManages operations within a specific district, focuses on local team performance
Work EnvironmentCorporate offices, multiple regional locationsRetail stores, branch offices within a district
CredentialsOften requires extensive management experience, relevant industry certificationsExperience in retail or service management, leadership skills

The main difference is that a Regional Director Of Operations oversees multiple regions and sets strategic direction, while a District Manager focuses on managing operations within a specific district. The Regional Director has a broader scope and higher-level responsibilities compared to the District Manager.

What job categories do people searching Regional Director Of Operations jobs in Rockingham, NC look for? The top searched job categories for Regional Director Of Operations jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Regional Director Of Operations jobs? Cities near Rockingham, NC with the most Regional Director Of Operations job openings:
Regional Director Of Operations jobs near you
Infographic showing various Regional Director Of Operations job openings in Rockingham, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,185 per year, or $47.7 per hour.

Director, Regional Operations

FastMed

Aberdeen, NC • On-site

Full-time

Re-posted 1 hour ago

FastMed Urgent Care rating

6.3

Company rating: 6.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

The Regional Director of Operations will be responsible for FastMed Centers in the Eastern Region of North Carolina and must be able to travel to and from all centers (Locations/NC cities include: Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson, and Zebulon).


POSITION SUMMARY:

The Regional Director of Operations will oversee the management of all Center Managers in their designated region, and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director’s team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.

DUTIES AND RESPONSIBILITIES:

  • Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
    • Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
    • Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
    • Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
    • Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
    • Successful hiring and onboarding of Center Managers
    • Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers’ job roles
    • Performance management, including ongoing effective coaching and feedback
    • Ensuring superior Patient Satisfaction as measured by
      • Google Ratings
      • Total Visits (Urgent Care, Primary Care, Workers’ Compensation)
  • Implements and manages Joint Commission standards and processes to ensure clinics are compliant
  • Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
  • Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
  • Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
  • Strive to embody FastMed’s core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed’s philosophy of Compassionate Hospitality
  • Leads the process of front desk collections and time of service payments
  • Other duties as assigned
QUALIFICATIONS:

EDUCATION: Minimum of an Associate Degree is required. Bachelor’s degree is preferred

EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting

SKILLS:

  • Process improvement experience required
  • Ability to manage and resolve conflict
  • Proficiency with critical thinking
  • Computer proficiency in Windows based software
  • Workflow management and process improvement
  • Experience with electronic medical records (EMRs), EPIC preferred
  • Experience with front and back office clinic operations


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