Operations Manager Supervisor Jobs in Rochester, MI

We are seeking strong leadership talent at multiple levels, including Team Lead, Supervisor, and Manager, under this Coding Leader role. This position offers the opportunity to guide high-performing teams while driving quality, compliance, and efficiency across coding operations.

The Coding Manager is responsible for leading and coordinating coding operations across diverse teams, ensuring accuracy, compliance, and efficiency in medical coding practices. This role collaborates closely with organizational leadership to align coding strategies with broader revenue cycle goals, drive performance, and deliver exceptional service. The manager oversees both domestic and global coding teams, promotes operational excellence, and supports continuous improvement.

The Coding Supervisor is responsible for overseeing daily coding workflow in the assignment of ICD-10, CPT, and HCPCS codes. This role monitors and assesses coding staff performance to ensure timeliness, accuracy, and efficiency. The Coding Supervisor performs quality reviews and provides education and training when deficiencies are identified or when new processes are implemented. This role also supports compliance initiatives and serves as a resource for complex coding and billing issues.

The Coding Team Lead is responsible for leading, training, coordinating, and reviewing the work of assigned coders and others who need assistance, instruction, or in-service education in coding and abstracting. In addition to leadership responsibilities, the Team Lead is expected to code inpatient and outpatient services, diagnoses, procedures, and conditions using the appropriate coding classification systems.

Key Responsibilities

Manager - Coding

• Provide overall operational and strategic oversight for the coding function, including domestic and global resources 
• Lead project-level governance for the coding workstream, including client-facing updates, KPIs, and deliverables 
• Drive compliance across the coding operation through audits, training programs, and policy development 
• Partner with leadership across revenue cycle functions to improve processes and outcomes 
• Use Epic EMR expertise to influence system design, optimization, and adoption for coding operations 
• Analyze trends across multiple teams and recommend strategies for scalability, efficiency, and risk mitigation 
• Oversee recruitment, workforce planning, and succession development for coding staff and leaders 
• Serve as the primary point of accountability for client satisfaction and performance outcomes related to coding 

Supervisor - Coding

• Supervise domestic and global coding staff, balancing workload and aligning resources to meet client and organizational needs 
• Conduct regular quality and compliance reviews to ensure adherence to coding guidelines, regulations, and audit requirements 
• Provide structured coaching, feedback, and performance management for coders 
• Lead team huddles, communications, and knowledge-sharing efforts to ensure consistency and engagement 
• Develop and refine workflows and implement process improvements at the team level 
• Generate and interpret team performance reports 

Team Lead - Coding

• Serve as the day-to-day point of contact for a group of medical coders, addressing questions and escalating issues as needed 
• Monitor daily coding queues and workloads to ensure timely and accurate completion of assignments 
• Provide coaching to team members and reinforce compliance with coding guidelines and quality standards 
• Assist with onboarding and training of new coders 
• Collaborate with coders and operational partners to identify workflow improvements 
• Oversee coding, claim edits, and other assigned duties 

Qualifications

• Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field 
• Certification as a Certified Coding Specialist (CCS), Certified Professional Coder (CPC), or equivalent 
• Team Lead candidates must have experience in DRG assignment, ICD-10-CM, CPT, ICD-10-PCS, APC, and inpatient guidelines 
• Minimum of five years of experience in medical coding, with at least three years in a management role 
• Proficiency in Epic EMR 
• Strong knowledge of coding regulations, guidelines, and compliance standards 
• Excellent leadership, communication, and interpersonal skills 
• Ability to analyze data, generate reports, and implement strategic improvements 
• Commitment to maintaining high standards of accuracy and quality in coding operations 
• Willingness to travel for key client or vendor meetings as needed 

Physical Demands and Work Environment

• Travel may be required 
• This role operates in a professional home office environment and routinely uses standard office equipment such as computers and phones 
• This is largely a sedentary role; however, employees may need to use keyboards, a mouse, and other devices for typing, clicking, and navigating software systems