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Operations Implementation Manager Jobs in Dallas, TX

RealPage, Inc.

Manager, Implementations

Richardson, TX · On-site +1

$85K - $145K/yr

... operational metrics including quality, backlog, and customer satisfaction ... This role also oversees the implementation and adoption of Lumina AI capabilities within Knock ...

Associa

Implementation Lead

Richardson, TX · On-site

Bachelor's degree in business administration, operations management, or related field. PMP or Scrum certification a plus but not required Experience * Minimum of 2 years in operational implementation ...

CVS Health

Senior Implementations Analyst

Irving, TX

$46K - $112K/yr

... operational components across CVS Caremark. Implementations Managers coordinate with over 20 ... Position Summary As a Sr Analyst, Implementation Manager, you'll be immersed in a dynamic learning ...

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All JobsOperations Implementation Manager JobsOperations Implementation Manager Jobs in Dallas, TX

Operations Implementation Manager information

See Dallas, TX salary details

$38.6K

$102.4K

$166.2K

How much do operations implementation manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for operations implementation manager in Dallas, TX is $102,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $119,700.00 per year, depending on experience, location, and employer.

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Dallas, TX? For Operations Implementation Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Operations Implementation Manager jobs in Dallas, TX look for? The top searched job categories for Operations Implementation Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Operations Implementation Manager jobs? Cities near Dallas, TX with the most Operations Implementation Manager job openings:
Operations Implementation Manager jobs near you
Infographic showing various Operations Implementation Manager job openings in Dallas, TX as of June 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 57% In-person, and 43% Remote job distribution, with an average salary of $102,404 per year, or $49.2 per hour.
Manager, Implementations

Manager, Implementations

RealPage, Inc.

Richardson, TX • On-site, Remote

$85K - $145K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

183rd of 202 rated software companies

Job description

Overview
The Manager, Implementations - Knock leads a team delivering high-quality, scalable implementations for the Knock platform, ensuring a strong customer experience from onboarding through activation. This role is accountable for driving consistent execution across high-volume implementations, managing data readiness and configuration accuracy, and consistently meeting customer timelines.
The Manager partners cross-functionally with Product, Engineering, Sales, and Customer Success to resolve complex issues, reduce time to implement, and improve customer outcomes, while owning key operational metrics including quality, backlog, and customer satisfaction. This role also oversees the implementation and adoption of Lumina AI capabilities within Knock, ensuring accurate configuration, data integrity, and seamless integration into customer workflows, while driving team readiness and continuous process improvement.
Responsibilities
  • Own portfolio management of Knock implementations, including intake, prioritization, resource alignment, and delivery across a high-volume pipeline
  • Manage backlog health, balancing capacity, timelines, and customer commitments to meet MTTI and activation targets
  • Ensure consistent execution across implementations, maintaining high standards for data readiness, configuration accuracy, and on-time delivery
  • Lead, coach, and develop a team of implementation ICs to deliver scalable, high-quality outcomes
  • Define and enforce standardized processes for onboarding, configuration, and activation of Knock and Lumina AI capabilities
  • Monitor and drive key operational metrics, including quality, backlog aging, timelines, and customer satisfaction
  • Partner cross-functionally with Product, Engineering, Sales, and Customer Success to resolve complex issues, reduce friction, and improve implementation outcomes
  • Identify and drive process improvements and automation opportunities to increase efficiency and scalability
  • Serve as the escalation point for high-impact customer and product issues, ensuring timely resolution and clear communication

Qualifications
Required:
  • 3+ years of professional experience consisting of:
  • 2+ years of experience in a customer facing role
  • Preferred:
  • Bachelor's Degree in business, technology, or computer science related field
  • Experience leading teams or large projects
  • 3+ years of experience in software implementation
  • 2+ years of experience with RealPage products, SharePoint and Salesforce.com

KNOWLEDGE/SKILLS/ABILITIES
Required:
  • Strong customer-facing leadership with ability to build trust, manage expectations, and drive positive outcomes
  • Excellent communication skills; able to translate technical concepts for non-technical stakeholders
  • Experience managing customer interactions, including onboarding, issue resolution, and escalations
  • Proven ability to lead, coach, and develop high-performing teams in a fast-paced environment
  • Background in technology, consulting, or project management with experience managing multiple implementations
  • Experience supporting AI-driven capabilities (e.g., Lumina AI), including data readiness and workflow integration
  • Strong understanding of data dependencies, integrations, and automation (e.g., Salesforce, DataHub, APIs)
  • Understanding of front office workflows (e.g., leasing, marketing, resident engagement) and their impact on customer outcomes
  • Ability to drive process improvements and manage competing priorities in a high-volume, deadline-driven environment

Preferred:
  • Previous property management experience

Physical Demands and Working Conditions
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
Salary and Benefits
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $85,200.00 - USD $145,200.00 /Yr.

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