Maintain a strong, collaborative partnership with the Head of Wealth & Field Management, Head of Canada Operations, Head of Service Delivery, aligning priorities, resolving crossfunctional issues ...
Maintain a strong, collaborative partnership with the Head of Wealth & Field Management, Head of Canada Operations, Head of Service Delivery, aligning priorities, resolving crossfunctional issues ...
Senior Director, North American Head of Engineering
Brampton, ON · On-site
$258 - $315/hr
Senior Director, North American Head of Engineering Date: Aug 5, 2026 Job Summary * Provide ... Build a culture of safety, discipline, morale, and operational excellence within engineering teams.
New
Senior Director, North American Head of Engineering
Brampton, ON · On-site
$258 - $315/hr
Senior Director, North American Head of Engineering Date: Aug 5, 2026 Job Summary * Provide ... Build a culture of safety, discipline, morale, and operational excellence within engineering teams.
New
Senior Director, North American Head of Engineering
Brampton, ON · On-site
CA$184K - CA$224K/yr
Build a culture of safety, discipline, morale, and operational excellence within engineering teams ... Collaborate with Cluster Operations Head to develop site-level engineering strategy and execute ...
New
Senior Director, North American Head of Engineering
Brampton, ON · On-site
CA$184K - CA$224K/yr
Build a culture of safety, discipline, morale, and operational excellence within engineering teams ... Collaborate with Cluster Operations Head to develop site-level engineering strategy and execute ...
New
Head of Operations
Toronto, ON · On-site
The Head of Operations is the pinnacle of orchestration at Devoted. They take the CEO's vision for how this company scales and implement it across every department: setting the plan, agreeing the ...
Head of Operations
Toronto, ON · On-site
The Head of Operations is the pinnacle of orchestration at Devoted. They take the CEO's vision for how this company scales and implement it across every department: setting the plan, agreeing the ...
CA$76K/yr
What You'll Do As Head Chef, you'll oversee all aspects of kitchen operations, including: * Leading, coaching, and developing the kitchen team * Maintaining high standards of food quality ...
CA$76K/yr
What You'll Do As Head Chef, you'll oversee all aspects of kitchen operations, including: * Leading, coaching, and developing the kitchen team * Maintaining high standards of food quality ...
Head Chef
Toronto, ON · On-site
As the Head Chef at our esteemed establishment in Toronto, Ontario, you will play a pivotal role in ... Oversee kitchen operations, ensuring efficient workflow and adherence to health and safety ...
Head Chef
Toronto, ON · On-site
As the Head Chef at our esteemed establishment in Toronto, Ontario, you will play a pivotal role in ... Oversee kitchen operations, ensuring efficient workflow and adherence to health and safety ...
Oversee the safe operation of all fly systems during rehearsals, performances, and technical runs. * Coordinate rigging and movement of scenic elements, lighting, and other flown equipment. * Work ...
Oversee the safe operation of all fly systems during rehearsals, performances, and technical runs. * Coordinate rigging and movement of scenic elements, lighting, and other flown equipment. * Work ...
As our new Head Chef, you will take complete ownership of back-of-house operations. You will act as a professional Kitchen Manager, driving both culinary excellence and operational efficiency. We ...
Quick apply
As our new Head Chef, you will take complete ownership of back-of-house operations. You will act as a professional Kitchen Manager, driving both culinary excellence and operational efficiency. We ...
The Head of Section optimizes business operations and improve the long-term performance of the section. They work closely on commercial opportunities to strengthen and expand business, including ...
The Head of Section optimizes business operations and improve the long-term performance of the section. They work closely on commercial opportunities to strengthen and expand business, including ...
Head of Operations Finance
Ottawa, ON · On-site +1
The Opportunity Reporting to the Vice President, Finance, the Head of Operations Finance is a key member of the Finance team. This role oversees the operations finance and cost accounting functions ...
New
Head of Operations Finance
Ottawa, ON · On-site +1
The Opportunity Reporting to the Vice President, Finance, the Head of Operations Finance is a key member of the Finance team. This role oversees the operations finance and cost accounting functions ...
New
Head of Operations Finance
Toronto, ON · On-site +1
The Opportunity Reporting to the Vice President, Finance, the Head of Operations Finance is a key member of the Finance team. This role oversees the operations finance and cost accounting functions ...
New
Head of Operations Finance
Toronto, ON · On-site +1
The Opportunity Reporting to the Vice President, Finance, the Head of Operations Finance is a key member of the Finance team. This role oversees the operations finance and cost accounting functions ...
New
The role We're looking for a Head of Product Operations to own the operating spine across our Product, Engineering and Architecture functions. You'll report to the Chief Product Officer and act as ...
The role We're looking for a Head of Product Operations to own the operating spine across our Product, Engineering and Architecture functions. You'll report to the Chief Product Officer and act as ...
Head Chef
Ottawa, ON · On-site
CA$70K/yr
Heart & Crown Irish Pubs & Aulde Dubliner, are looking for a Head Chef who thrives in a high-energy ... Take charge of our kitchen operations and lead by example * Craft creative, high-quality menus that ...
Head Chef
Ottawa, ON · On-site
CA$70K/yr
Heart & Crown Irish Pubs & Aulde Dubliner, are looking for a Head Chef who thrives in a high-energy ... Take charge of our kitchen operations and lead by example * Craft creative, high-quality menus that ...
$145K - $156K/yr
Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...
Quick apply
$145K - $156K/yr
Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...
VP, Head of Policy & Data Operations (remote)
Toronto, ON · Remote
CA$200K - CA$225K/yr
The VP, Head of Policy & Data Operations leads the data, governance, and operational infrastructure that underpins Broadridge's custom proxy voting policy solutions. This role ensures that client ...
VP, Head of Policy & Data Operations (remote)
Toronto, ON · Remote
CA$200K - CA$225K/yr
The VP, Head of Policy & Data Operations leads the data, governance, and operational infrastructure that underpins Broadridge's custom proxy voting policy solutions. This role ensures that client ...
$145K - $156K/yr
Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...
Quick apply
$145K - $156K/yr
Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...
Head, Mining Geotech
Toronto, ON · Hybrid
As the Head of Mining Geotech, you will serve as Vale Base Metals' global technical authority for ... Working closely with Base Metals senior leaders, operations, project teams, technical specialists ...
Head, Mining Geotech
Toronto, ON · Hybrid
As the Head of Mining Geotech, you will serve as Vale Base Metals' global technical authority for ... Working closely with Base Metals senior leaders, operations, project teams, technical specialists ...
Head, Payments, T&O
Toronto, ON · On-site
Reporting to the Group Head, Technology & Operations, the vacant Head, Payments, T&O, will lead the technology strategy, execution and operations of Interac's Debit and related payments products.
Head, Payments, T&O
Toronto, ON · On-site
Reporting to the Group Head, Technology & Operations, the vacant Head, Payments, T&O, will lead the technology strategy, execution and operations of Interac's Debit and related payments products.
... and operational efficiency. Oversee accounting, compliance, and risk management in a fast-paced environment. In this pivotal role as the Head of Finance, you will report to the COO and spearhead ...
... and operational efficiency. Oversee accounting, compliance, and risk management in a fast-paced environment. In this pivotal role as the Head of Finance, you will report to the COO and spearhead ...
Head of Maersk Customs Canada
Mississauga, ON · On-site
CA$140K - CA$150K/yr
Our opportunity We are seeking an Area Head of Customs Product & Operations, Canada to lead, stabilize, and grow a robust Canada customs brokerage organization of 40+professionals. This role reports ...
Head of Maersk Customs Canada
Mississauga, ON · On-site
CA$140K - CA$150K/yr
Our opportunity We are seeking an Area Head of Customs Product & Operations, Canada to lead, stabilize, and grow a robust Canada customs brokerage organization of 40+professionals. This role reports ...
Operations Head information
Is head of operations a high position?
What are the key skills and qualifications needed to thrive as an operations head, and why are they important?
What does an operations head do?
How does the operations head typically collaborate with other department leaders to achieve organizational goals?
What is the difference between Operations Head vs Operations Manager?
| Aspect | Operations Head | Operations Manager |
|---|---|---|
| Responsibilities | Strategic planning, overseeing multiple departments, setting long-term goals | Implementing daily operations, managing teams, ensuring process efficiency |
| Required Credentials | Bachelor's/Master's in Business, MBA often preferred | Bachelor's in Business or related field, relevant certifications |
| Work Environment | Executive-level, strategic focus, cross-departmental | Operational focus, team management, process improvement |
| Industry Usage | Common in large organizations, corporate settings | Found in organizations of all sizes, manufacturing, services |
The Operations Head typically holds a strategic, leadership role overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on daily operational activities and team management. Both roles require relevant business credentials, but the Operations Head's scope is broader and more strategic.

Full-time
Re-posted 10 days ago
Edward Jones rating
8.1
Based on 255 frontline employees who took The Breakroom Quiz
59th of 150 rated financial services
Job description
The role holds full accountability for:
- Delivery performance across all supported capabilities
- Client and practice team experience, ensuring highquality remote licensed and nonlicensed support for both practice teams
- Execution oversight, including proactive identification, management, and resolution of support issues
- Designing and implementing virtual client service team support models to meet the evolving and future needs of practice teams
Key Responsibilities
- Own the overall performance of the Canadian Branch Remote Solutions, including client experience, service quality, delivery effectiveness, risk management, capacity planning, and productivity.
- Provide executive oversight of service delivery ensuring timely escalation, resolution, rootcause remediation, and continuous improvement.
- Establish and execute the division's vision, strategy, objectives, priorities, and policies in alignment with Canada Business Unit priorities.
- Design, evolve, and lead organizational structures and operating models to support current and future business needs.
- Drive a strong clientfirst service culture, ensuring consistent, reliable, and highquality experiences across branch and remote channels.
- Lead performance management, talent development, succession planning, and leadership capability building across all reporting levels.
- Partner closely with senior stakeholders across the Wealth & Field Management, Service Division, Brokerage Operations, and other Canada Business Unit functions to deliver integrated outcomes.
- Serve as a senior leader on the Canada Operations Senior Leadership Team, contributing to broader Canada Business Unit strategies and initiatives.
- Maintain a strong, collaborative partnership with the Head of Wealth & Field Management, Head of Canada Operations, Head of Service Delivery, aligning priorities, resolving crossfunctional issues, and enabling coordinated execution.
- Represent the division in engagements with vendors, regulators, and external auditors, as required.
- Act as a senior leadership sponsor for Canada Business Unit initiatives impacting practice team support and client experience.
Leadership Scope
- Senior level leadership accountability for a multidepartment organization of 100+ associates
- Direct impact on practice teams and client experience outcomes across the Canada Business Unit
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