Operations Executive Jobs in Whitby, ON (NOW HIRING)

About Revaly

Revaly is the essential infrastructure for payments, protecting revenue, relationships, and the integrity of digital commerce. We make sure what you earn, you keep.

Our platform helps performance-driven businesses unlock hidden growth by turning failed or at-risk payments into approved revenue. We connect merchants and issuers in real time, using intelligence drawn from across the payment ecosystem to make approvals work smarter.

Now, we're scaling and we're looking for an Account Executive to help accelerate our next stage of growth. This is an opportunity to join a high-performing revenue team at a pivotal moment, bringing Revaly's payment intelligence platform to ambitious merchants who are focused on maximizing approvals, protecting customer relationships, and unlocking hidden revenue. You'll play a key role in expanding our market presence, building relationships with industry leaders, and helping shape how modern businesses think about payment performance and revenue optimization.

About the Role

As an Account Executive you'll own the full sales cycle, helping revenue-focused businesses uncover hidden payment performance opportunities and transform payment challenges into measurable growth. Your focus: building relationships with decision-makers, navigating complex consultative sales processes, and helping prospects understand how Revaly strengthens payment performance, improves approval rates, protects customer relationships, and unlocks unrealized revenue.

This is a strategic, storytelling-driven role for a sales professional who thrives on translating complex payment concepts into compelling business outcomes. You'll work closely with merchants across SaaS, subscription commerce, publishing, fintech, and digital commerce industries, helping them understand the impact of payment optimization, issuer relationships, churn reduction, customer lifetime value, and revenue recovery.

What You'll Be Doing

• Own the end-to-end sales process, from prospecting and qualification through discovery, solution design, negotiation, close, and handoff to implementation teams.
• Build relationships with executive stakeholders including CEOs, CROs, CFOs, Heads of Payments, Revenue Leaders, and Product Executives.
• Identify opportunities where payment performance, authorization rates, customer retention, and revenue recovery can drive meaningful business impact.
• Deliver compelling business cases, and ROI-driven presentations tailored to each prospect's goals and challenges.
• Become a trusted advisor on payments infrastructure, payment optimization, recurring billing, merchant acquiring, issuer relationships, and subscription commerce.
• Help prospects understand the broader payments ecosystem and how Revaly's intelligence network creates measurable improvements in approval rates and revenue retention.
• Lead consultative discovery conversations that uncover operational challenges, payment inefficiencies, and growth opportunities.
• Collaborate closely with Marketing, Product, Client Success, and Leadership teams to deliver a seamless buying experience.
• Maintain accurate pipeline management, forecasting, and opportunity tracking within Salesforce.
• Analyze sales performance metrics and continuously refine messaging, positioning, and sales processes to improve conversion rates and sales velocity.
• Stay current on industry trends across payments, fintech, subscription commerce, SaaS, and digital commerce to better serve prospects and strengthen market positioning.
• Contribute insights from customer conversations to help shape product direction, go-to-market strategy, and competitive differentiation.

What You Bring

• 5+ years of experience in B2B SaaS, fintech, payments, or technology sales with a track record of consistently exceeding quota.
• Experience managing complex, consultative sales cycles involving multiple stakeholders and executive-level decision-makers.
• Strong understanding of payments, payment gateways, merchant acquiring, payment orchestration, recurring billing, subscription platforms, or adjacent fintech technologies.
• Experience selling into SaaS, subscription businesses, publishing, digital commerce, fintech, or high-growth technology companies.
• Demonstrated ability to build compelling ROI models and communicate concepts such as approval rates, churn, customer lifetime value, revenue retention, and payment performance.
• Experience using Salesforce or similar CRM platforms with disciplined pipeline management and forecasting practices.
• Strong analytical skills with the ability to interpret data and translate insights into business value.
• Excellent presentation skills with the ability to communicate technical concepts to both business and technical audiences.
• A natural storyteller who can simplify complex topics and connect them to meaningful business outcomes.
• Curious, coachable, and motivated by continuous improvement.
• Highly collaborative with a team-first mindset and a willingness to contribute beyond your core responsibilities.
• Comfortable operating in an ambitious, rapidly evolving startup environment where adaptability and ownership are valued.
• Familiarity with AI-powered productivity tools.
• A calm, confident communicator who thrives in fast-moving, high-accountability environments.

What Success Looks Like

• Build and maintain a healthy, predictable pipeline capable of consistently achieving and exceeding quarterly revenue targets within your first 6 months.
• Successfully close strategic net-new business opportunities that contribute meaningful annual recurring revenue growth.
• Establish yourself as a trusted payments advisor to prospects by confidently leading conversations around payment performance, approval optimization, and revenue recovery.
• Develop strong relationships across key target industries and consistently generate executive-level engagement.
• Improve sales cycle efficiency and conversion rates through disciplined execution, effective storytelling, and consultative selling practices.'
• Contribute market insights and customer feedback that influence product strategy, positioning, and go-to-market initiatives.
• Become a top-performing member of the sales organization within your first 12 months, recognized for both revenue impact and customer-centric execution.

Why Revaly

We're a growing global company committed to building a team filled with diverse cultures, viewpoints, and experiences. As they say, variety is the spice of life. No matter how large we become, we will always be connected through our shared sense of community and slightly quirky personalities.

Our vibrant culture is filled with talented, creative, deeply curious, high achievers. We believe in and invest in our people because we know they are the secret to our success. We are happy to extend the following benefits to our employees:

• 
  Unlimited paid time off
• 
  100% remote work
• Flexible hours
• Comprehensive health benefits package effective from day one

What to Expect from the Hiring Process

We believe hiring should feel like a conversation, not a test. Here's what you can expect if you apply:

Step 1 - Conversation with People & Culture (30 minutes)
If your experience looks like a fit, you'll meet with our Head of People & Culture for a video chat. It's a two-way conversation, we'll learn about your background, skills, and what energizes you, and you'll have space to ask about Revaly, our mission, and what it's like to work here. It's also a chance to make sure the vibes are right on both sides.

Step 2 - Conversation with the Hiring Manager (60 minutes)
Next, you'll meet with the hiring manager for a deeper dive into your role-specific experience. We'll talk through real scenarios, how you approach challenges, and what success looks like in this role. You'll also get a picture of the team's goals and priorities.

Step 3 - Meet a Future Teammate (60 minutes)
In this stage, you'll meet with someone from the team you'll work closely with. This is your chance to get an on-the-ground perspective, how the team collaborates, what day-to-day looks like, and the kind of people you'll be building alongside.

Step 4 - 90 Day Ramp Up Presentation (30 minutes)

In this final stage, we ask candidates to prepare and present a 90 day ramp up plan to the hiring manager. This is an opportunity for candidates to outline how they would approach their first 3 months in the role, what they'd aim to learn, prioritize, and accomplish. This is a chance to show your understanding of the role, the company, and the environment we're operating in, while giving the hiring manager a glimpse into how you think, structure your approach to learning and communicate your ideas.

We hire for both skill and fit, looking for people who are not just aligned with our values, but who will add to our culture with their ideas, energy, and perspective.

If you've applied for a role in Technology or Product Development, you can also expect a skill-based assessment between step 3 and 4, to help us assess some key role-based requirements.

Revaly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law. Accommodation is available upon request for applicants with disabilities.