Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Facilities and Maintenance Director
$116K - $174K/yr
The Facilities and Maintenance Director provides direction and leadership through the Facilities ... Analyzes operational and service demands for vehicles and facilities; projects future service ...
Facilities and Maintenance Director
$116K - $174K/yr
The Facilities and Maintenance Director provides direction and leadership through the Facilities ... Analyzes operational and service demands for vehicles and facilities; projects future service ...
Activities Director
Port Townsend, WA · On-site
$20 - $22/hr
Responsible for ensuring that the vehicle/van is in proper operational order, registration and ... Performs other duties consistent with the position as assigned by the Vibrant Life ® Director.
New
Activities Director
Port Townsend, WA · On-site
$20 - $22/hr
Responsible for ensuring that the vehicle/van is in proper operational order, registration and ... Performs other duties consistent with the position as assigned by the Vibrant Life ® Director.
New
Activities Director
Port Townsend, WA · On-site
$20 - $22/hr
Responsible for ensuring that the vehicle/van is in proper operational order, registration and ... Performs other duties consistent with the position as assigned by the Vibrant Life ® Director.
Posted today
Quick apply
Activities Director
Port Townsend, WA · On-site
$20 - $22/hr
Responsible for ensuring that the vehicle/van is in proper operational order, registration and ... Performs other duties consistent with the position as assigned by the Vibrant Life ® Director.
Posted today
Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Direct responses to system failures, water quality concerns, and urgent service issues. * Ensure ... Operations Supervisor 1 * Two or more years of experience covering all aspects of utility ...
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
Assistant Executive Director
$65K - $70K/yr
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
Quick apply
Assistant Executive Director
$65K - $70K/yr
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V
Assistant Executive Director
Port Townsend, WA · On-site
$65K - $70K/yr
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE ...
Assistant Executive Director
Port Townsend, WA · On-site
$65K - $70K/yr
Assists ED in overseeing all departments and taking responsibility for efficient operations and ... Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE ...
HR DIRECTOR
Port Angeles, WA · On-site
$99.69 - $129.21/hr
Director of Human Resources Department: Human Resources Reports To: Chief Executive Officer, with a ... HR Operations, Talent, Compensation, and Team Management * Oversee recruitment, onboarding ...
HR DIRECTOR
Port Angeles, WA · On-site
$99.69 - $129.21/hr
Director of Human Resources Department: Human Resources Reports To: Chief Executive Officer, with a ... HR Operations, Talent, Compensation, and Team Management * Oversee recruitment, onboarding ...
Food & Beverage Director
Port Angeles, WA · On-site
$90K - $100K/yr
Beverage Director Reports To: General Manager Department: Food amp; Beverage Summary of Position ... Responsible and accountable for the success of all Restaurant and Kitchen operations according to ...
Food & Beverage Director
Port Angeles, WA · On-site
$90K - $100K/yr
Beverage Director Reports To: General Manager Department: Food amp; Beverage Summary of Position ... Responsible and accountable for the success of all Restaurant and Kitchen operations according to ...
Executive Director, Prospect Development
Sequim, WA · On-site
$97K - $146K/yr
The Executive Director (ED) oversees prospect management and prospect research activities. This ... Collaborate with the Advancement Operations team to streamline database processes, procedures, and ...
Executive Director, Prospect Development
Sequim, WA · On-site
$97K - $146K/yr
The Executive Director (ED) oversees prospect management and prospect research activities. This ... Collaborate with the Advancement Operations team to streamline database processes, procedures, and ...
UR Home Healthcare Advancement Director
Sequim, WA · Remote
$86K - $130K/yr
The Director will also serve as the leader of the Home Healthcare Foundation and oversee and manage all aspects of the Foundation's operations. The Director will work closely with Home Healthcare ...
UR Home Healthcare Advancement Director
Sequim, WA · Remote
$86K - $130K/yr
The Director will also serve as the leader of the Home Healthcare Foundation and oversee and manage all aspects of the Foundation's operations. The Director will work closely with Home Healthcare ...
Food Service Director - NEX
Port Hadlock, WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Food Service Director - NEX
Port Hadlock, WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Food Service Director - NEX
WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Food Service Director - NEX
WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Food Service Director - NEX
Port Hadlock, WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Food Service Director - NEX
Port Hadlock, WA · On-site
$24 - $25/hr
Food Service Director - NEX Job Reference Number: 40323 Employment Type: Full-Time , Onsite Segment ... At least two years of experience coordinating food service operations. * Previous experience with ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184K - $267K/yr
The Chief Financial Officer and Finance Director serves as the primary accounting professional ... Manages and directs the operation of the Purchasing and Inventory Departments. Develops and ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184K - $267K/yr
The Chief Financial Officer and Finance Director serves as the primary accounting professional ... Manages and directs the operation of the Purchasing and Inventory Departments. Develops and ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184.40 - $267.40/hr
... Director) to join our executive leadership team and help guide the organization through continued ... operational excellence. This is an exciting opportunity for an experienced finance leader who is ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184.40 - $267.40/hr
... Director) to join our executive leadership team and help guide the organization through continued ... operational excellence. This is an exciting opportunity for an experienced finance leader who is ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184.40 - $267.40/hr
... Director) to join our executive leadership team and help guide the organization through continued ... operational excellence. This is an exciting opportunity for an experienced finance leader who is ...
Chief Financial Officer (Finance Director)
Port Townsend, WA · On-site
$184.40 - $267.40/hr
... Director) to join our executive leadership team and help guide the organization through continued ... operational excellence. This is an exciting opportunity for an experienced finance leader who is ...
Distribution System Supervisor
$11K - $16K/mo
Manage District's Outage Management System and direct Operations crews and support staff in the efficient restoration of system outages and emergency response. Maintain outage data and produce ...
Distribution System Supervisor
$11K - $16K/mo
Manage District's Outage Management System and direct Operations crews and support staff in the efficient restoration of system outages and emergency response. Maintain outage data and produce ...
Operations Director information
See Sequim, WA salary details
$36.5K - $50.7K
4% of jobs
$50.7K - $64.9K
8% of jobs
$64.9K - $79.1K
11% of jobs
$81.3K is the 25th percentile. Wages below this are outliers.
$79.1K - $93.3K
12% of jobs
$93.3K - $107.5K
14% of jobs
The median wage is $109.4K / yr.
$107.5K - $121.6K
12% of jobs
$121.6K - $135.8K
13% of jobs
$139.4K is the 75th percentile. Wages above this are outliers.
$135.8K - $150K
9% of jobs
$150K - $164.2K
9% of jobs
$164.2K - $178.4K
5% of jobs
$178.4K - $192.6K
3% of jobs
$36.5K
$115.5K
$192.6K
How much do operations director jobs pay per year?
How does an operations director typically collaborate with other departments to drive organizational success?
What does an operations director do?
What is the difference between Operations Director vs Operations Manager?
| Aspect | Operations Director | Operations Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, sets strategic goals, and manages overall operations | Manages daily operations within a specific department or area |
| Required Credentials | Bachelor’s degree, often MBA, extensive experience in operations | Bachelor’s degree, relevant experience in operations management |
| Work Environment | Executive-level, strategic planning, cross-departmental coordination | Team leadership, process management, operational oversight |
| Industry Usage | Common in large organizations and corporations | Found in organizations of all sizes, more operational focus |
The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.
What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

Full-time
Medical, Retirement, PTO
Posted 13 days ago
Job description
Operations Supervisor 1 or 2 (Operator of Record)
Non-Union Position
WTR-Water Services Management Staff-King Water; Coupeville, Washington (US-WA)
Regular FT, Non-Exempt
Posting # 5590
NOTE: Qualified candidates must be able to respond within two hours to their Coupeville, WA reporting location.
About Us:
NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.
Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.
NW Natural Holdings' Texas operations are some of the fastest growing utilities in the nation, where our focus is on supporting developers by providing essential services to new communities. Our highly driven out-of-the-box thinkers are motivated to meet developer/builder timelines and requirements and pride themselves on partnerships with the developers, builders, and communities we serve.
The Operations Supervisor is responsible for the safe, compliant, and efficient operation of assigned water and wastewater systems. This position provides leadership, technical guidance, and operational direction to field operators and technicians while ensuring regulatory compliance, water quality, customer service, and emergency response readiness.
Placement as an Operations Supervisor 1 or Operations Supervisor 2 (Operator of Record) will be determined based on qualifications, experience, certifications, and the ability to meet Washington regulatory requirements. Operations Supervisor 2 serves as the designated Operator of Record (OOR) and assumes full accountability for regulatory compliance and system operations.
Operational Leadership & Oversight
- Schedule, prioritize, and oversee daily work performed by field operators and technicians.
- Ensure operational requirements, service levels, and project objectives are achieved.
- Provide leadership through coaching, training, mentoring, and performance management.
- Conduct employee performance evaluations in accordance with company guidelines.
- Develop staff capabilities and support certification attainment and career progression.
- Coordinate work activities to ensure efficient and reliable utility operations.
Regulatory Compliance & Documentation
- Ensure all compliance sampling, monitoring, and reporting requirements are completed accurately and on time.
- Maintain current knowledge of applicable federal, state, and local regulations.
- Ensure compliance issues and violations are properly communicated, documented, and resolved.
- Maintain operational and compliance documentation, including:
- Operations & Maintenance (O&M) Manuals
- Emergency Response Plans
- Sampling Plans
- Regulatory and compliance records
- Support regulatory inspections and audits as required.
Operator of Record Responsibilities (Operations Supervisor 2 Only)
- Serve as the designated Operator of Record (OOR).
- Maintain accountability for regulatory compliance, system integrity, and protection of public health.
- Ensure compliance with Washington Department of Health requirements and all applicable Operator of Record obligations.
- Provide technical oversight of treatment, distribution, and operational programs.
Emergency Response & System Reliability
- Coordinate and oversee after-hours emergency response activities.
- Dispatch staff, equipment, and resources to address emergencies and operational disruptions.
- Direct responses to system failures, water quality concerns, and urgent service issues.
- Ensure emergency response protocols remain current and effective.
Stakeholder Support & Communication
- Support management of customer, client, and stakeholder communications.
- Coordinate with internal teams, contractors, consultants, and regulatory agencies.
- Complete additional assignments and operational priorities as directed by the Washington Operations Manager.
Safety
- Ensure compliance with all company policies, procedures, and safety regulations.
- Promote a strong safety culture and adherence to operational best practices.
- Maintain compliance with company standards related to workplace conduct, safety, and operational expectations.
Operations Supervisor 1
- Two or more years of experience covering all aspects of utility operations.
- Thorough knowledge of water and/or wastewater operations.
- Knowledge of applicable federal, state, and local regulations.
- Valid driver’s license (or obtain within 90 days if out-of-state), required certifications/endorsements, and satisfactory driving record.
- Preference for one or more of the following certifications at hire; must obtain a Level 1 certification within one year of employment:
- Water Distribution I or II
- Water Treatment Plant Operator I or II
- Wastewater Treatment Plant Operator I or II
- Cross Connection Specialist (CCS)
Operations Supervisor 2 (Operator of Record)
- Five or more years of progressively responsible water utility operations experience.
- Experience with regulatory compliance, system oversight, and leading field operations.
- Must meet all requirements to serve as an Operator of Record under Washington regulations.
- To meet regulatory requirements for a Satellite Management Agency (SMA) certification in Washington, the following certifications are required at a minimum:
- Water Distribution Manager 2 (WDM 2)
- Water Treatment Plant Operator 2 (WTPO 2)
- Cross Connection Specialist (CCS)
- Ability to maintain certifications in good standing and obtain higher-level certifications as required for system size and complexity.
- Valid driver’s license (or obtain within 90 days if out-of-state), required certifications/endorsements, and satisfactory driving record.
WORKING CONDITIONS:
The working environment will be outdoor and indoor conditions depending on the specific supervisory role and need. This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed. Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles. Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment
What we offer:
Health & Wellness –
- Rich health insurance benefits with competitive employer contribution
- Free access to an online wellness resources platform
Work Life Balance -
- Accrue up to 15 Vacation Days annually
- 13 paid holidays
- 3 weeks paid parental leave
Financial -
- Competitive 401K company contribution and match
- 15% discount on NW Natural stock through Employee Stock Purchase Program
- Up to $5250 a year in tuition reimbursement
Base salary range:
This position may be filled at either level based on qualifications:
Operations Supervisor 1: $34.37 – $52.24 per hour
Operations Supervisor 2 (Operator of Record): $38.50 – $51.32 per hour
Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.
https://www.careers.nwnatural.com/nwnaturalwater
Deadline: 8/12/2026
Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
All applications must be submitted through NW Natural Water’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.
About NW Natural
Sourced by ZipRecruiter
Industry
Utilities
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, OR, US
Year founded
1859