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Operations Director Jobs in Hamilton, ON (NOW HIRING)

Telesat

Director, Systems Operations Software

Ottawa, ON · On-site

Ensure alignment across all SysOps domains (EMS, CNMS, CNOS, NCS, Operations, and BSS), resolving ... Minimum 10 years of proven management experience managing and mentoring direct reports * Leadership ...

Influence Marketing

Director

Mississauga, ON · Hybrid

CA$95K - CA$105K/yr

Review operational risks, service gaps, and performance trends, then ensure corrective action plans are developed and implemented quickly. * Maintain visibility into in-store realities through ...

New

Vantage Group

Director, Finance

Hamilton, ON · On-site

Develop and monitor KPIs that drive business results and operational excellence. * Lead business ... Financial Planning & Analysis (FP&A) * Direct the budgeting, forecasting, and financial planning ...

DIAGEO PLC

Operations Supervisor

Mississauga, ON

The Operations Supervisor role is directly responsible for operational leadership and execution of ... This role has 15+ direct reports of drivers, service technicians, and warehouse clerks. Expected ...

Sky Zone LLC

Operations Manager

Mississauga, ON

Operations Reports to: General Manager FLSA: Exempt _____ WHO WE ARE: At Sky Zone , our mission is ... Minimum of 2-3 years of formal management or supervisory experience, including direct ...

Arctic Kingdom

Finance Director

Mississauga, ON · On-site

$100 - $140/hr

With operations spanning tourism, hospitality, logistics, and remote operations, Arctic Kingdom is ... The Finance Director will play a key leadership role in driving operational efficiency, cash flow ...

Finlink Group

Finance Director

Brampton, ON · On-site

Finance Director About the Opportunity: We're hiring a Finance Director on behalf of a pioneering ... Collaborate with cross-functional leaders to optimize operational processes and efficiencies

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Operations Director information

See Hamilton, ON salary details

$24.3K

$83K

$163.3K

How much do operations director jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operations director in Hamilton, ON is $82,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,471.00 and $101,595.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Hamilton, ON?

The most popular types of Operations jobs in Hamilton, ON are:

What job categories do people searching Operations Director jobs in Hamilton, ON look for?

The top searched job categories for Operations Director jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Operations Director jobs?

Cities near Hamilton, ON with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Hamilton, ON as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,999 per year, or $39.9 per hour.

Director of IT Infrastructure and Operations

Telesat

Ottawa, ON • Hybrid

Full-time

Re-posted 10 days ago

Job description

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
The company's state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com


The Director, IT Infrastructure and Operations is accountable for the endtoend reliability, security, performance, and cost effectiveness of the Telesat's cloud and onprem networks, hybrid infrastructure platforms, and the datacenter supporting satellite telecommunications operations. This leader establishes and executes the operations strategy for missioncritical, highavailability services across IT operational environments, ensuring strong governance, measurable service levels, and disciplined change/incident/problem management.  The Director drives continuous improvement across availability, resiliency, observability, cyber posture, capacity, and automation, while managing vendor relationships and ensuring operational readiness for audits and relevant regulatory requirements.
 
Key Responsibilities

Operations Leadership 

  • Own day-to-day IT infrastructure and network operations across cloud and onprem, ensuring consistent service delivery and customer experience for internal stakeholders.
  • Establish and maintain ITIL-aligned practices for incident, problem, change, request, and service level management.
  • Define and report on operational KPIs/SLAs/SLOs (availability, latency, MTTR, change success rate, patch compliance, capacity utilization).
  • Ensure major incident response, escalation management, postincident reviews, and remediation planning is in place and governed.

Network Operations (Cloud + OnPrem)

  • Provide operational ownership for enterprise and datacenter networking including routing/switching, SDWAN/VPN, DNS/DHCP/IPAM, load balancing, firewalling, segmentation, and secure remote access.
  • Ensure resilient connectivity to critical environments (e.g., NOC/SOC tooling, satellite ground segment interfaces, corporate services, partner interconnects).
  • Oversee network performance management, capacity planning, and lifecycle upgrades with minimal downtime.

Infrastructure Operations (Cloud + OnPrem)

  • Own operations for compute, storage, and platform services across virtualization, container platforms, backup/restore, identity integration, and monitoring/observability.
  • Drive standardized build patterns (gold images, IaC, configuration management) and ensure reliable patching and vulnerability remediation.
  • Maintain operational runbooks, platform documentation, and support models across hybrid infrastructure.

Datacenter Operations 

  • Manage physical datacenter operations including rack/stack, cabling, power/cooling coordination, asset management, hardware break/fix, spares strategy, and access controls.
  • Ensure datacenter compliance with safety, security, and operational best practices (e.g., access logs, visitor processes, maintenance scheduling).
  • Coordinate with facilities and vendors on maintenance windows and environmental monitoring.

Security, Risk, and Compliance

  • Partner with Cyber Security and compliance to implement and operate controls such as network segmentation, privileged access management, logging/monitoring, endpoint hardening, and secure configuration baselines.
  • Ensure operational compliance with internal policies and external requirements (e.g., audit evidence, change records, access reviews, retention policies).
  • Own infrastructure risk register items and mitigation plans related to uptime, cyber risk, capacity, and vendor dependencies.

Disaster Recovery

  • Maintain and test DR capabilities for critical infrastructure services, including backup strategies, recovery procedures, and DR exercises.
  • Ensure infrastructure supports recovery objectives (RTO/RPO) aligned to business needs for telco-grade operations.

Financial Management & Vendor Leadership

  • Manage annual operating budget and forecast for infrastructure operations (cloud spend, maintenance/support contracts, circuits, licensing).
  • Drive cost optimization (FinOps principles) including right-sizing, reserved capacity, storage lifecycle, and contract renegotiations.
  • Lead vendor performance management for MSPs, telco carriers, cloud providers, OEMs, and colocation/facilities providers.

Strategy, Roadmap & Continuous Improvement

  • Develop the infrastructure and network operations roadmap: modernization, resiliency improvements, automation, observability, standardization, and lifecycle refresh.
  • Introduce automation and self-service using IaC and CI/CD where applicable to reduce toil and increase consistency.
  • Ensure operational readiness for new services/projects through structured operational acceptance (OLA/SLA, monitoring, runbooks, support handoffs).
Qualifications
  • 10+ years in IT infrastructure/network operations, including 5+ years in a leadership role (manager/director level).
  • Demonstrated experience operating hybrid environments (cloud + onprem) with high availability requirements.
  • Strong background in enterprise networking (routing/switching, firewalls, VPN/SDWAN, DNS/DHCP, load balancing).
  • Experience with infrastructure platforms (virtualization and/or container platforms), backup/restore, monitoring/observability, and patch/vulnerability management.
  • Proven capability in service management practices (incident/change/problem) and major incident processes.
  • Experience managing vendors, budgets, and cross-functional stakeholders.
  • Excellent written and verbal communication, able to translate technical risk into business impact.
  • Experience in telecommunications or satellite environments with 24x7 operations, mission-critical networks, and strict resiliency needs.
  • Familiarity with NOC/SOC operations
  • Relevant experience with: Azure, Kubernetes, Fortinet, Arista, HPC environments, HPE infrastructure, IAM, AAA
  • Experience with Zero Trust and modern network segmentation patterns
  • Experience implementing FinOps practices for cloud cost governance

Leadership Competencies

  • Ownership & Accountability: drives closure, manages risk, ensures follow-through.
  • Customer & Stakeholder Focus: balances speed, cost, and reliability.
  • People Leadership: coaches, develops, and retains high-performing teams.
  • Operational Excellence: builds predictable, measurable, repeatable operations.
  • Crisis Leadership: calm and structured under pressure; leads incident response effectively.
  • Strategic Thinking: prioritizes investments based on business impact and risk reduction.
At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.  We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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