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Operations Director Jobs in Maryland (NOW HIRING)

Chick-fil-A

Director of Operations

Frederick, MD · On-site

$22 - $27/hr

The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers and mid-level leaders on the leadership team. The Operations Director sets the standard for ...

L3HHCM20

Director Operations Management

Millersville, MD · On-site

$151K - $281K/yr

Job Title: Director, Operations Management Job Location: Millersville, MD Job Schedule: 9/80 L3Harris is seeking a talented Operations Director for the Acoustics & Imaging Division within the ...

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Operations Director information

See Maryland salary details

$33K

$104.5K

$174.2K

How much do operations director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations director in Maryland is $104,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $131,500.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Maryland?

The most popular types of Operations jobs in Maryland are:

What are popular job titles related to Operations Director jobs in Maryland?

For Operations Director jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Operations Director jobs in Maryland look for?

The top searched job categories for Operations Director jobs in Maryland are:

What cities in Maryland are hiring for Operations Director jobs?

Cities in Maryland with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Maryland as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $104,508 per year, or $50.2 per hour.

Director of Operations

Chick-fil-A

Frederick, MD • On-site

$22 - $27/hr

Full-time

Medical, Dental, Retirement

Re-posted 27 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,694 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

Previous Chick-fil-A experience is required.

Previous Chick-fil-A Experience is Required

The Operations Director at Chick-fil-A at Frederick North delivers operational excellence, fosters personal growth of its Team Members, and delivers quality customer experiences. The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers and mid-level leaders on the leadership team. The Operations Director sets the standard for operational excellence and leads by example.

About Us: Located an hour north of Washington DC in Frederick, Maryland. Chick-fil-A Frederick North is owned and operated by Dwight Sones. Dwight has served as the Owner/Operator of this restaurant since its grand opening in October 2017. Prior to his seven years as an Owner/Operator with Chick-fil-A, Dwight was blessed to serve our Nation as an officer and pilot in the United States Air Force. Of his 26 years of service, 17 were spent in the flying community as an Evaluator, Instructor, Trainer, or Trainee. Dwight has been able to transition his experience and leadership serving our country to propel Chick-fil-A Frederick North into a chain-wide leader in operational excellence. Chick-fil-A Frederick North prides itself on having a culture and work environment that’s second to none in the quick service restaurant industry. 

Opportunity: We are looking for an enthusiastic Director to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths as you prepare to operate your own business or franchise.

  • Delivers in top 1% of Drive-Thru Experience chain-wide (U.S, Canada, Puerto Rico) 
  • Professional and financial growth forecasted for 2025
  • Leadership structure based on Chick-fil-A’s Five Critical Success Factors 
  • Multi restaurant opportunities estimated in the immediate area 
  • 2 operator selects developed from Directors to current position as Chick-fil-A Owner/Operators

Your Impact:

  • Serve as a liaison to the Operator to develop the tools necessary for their long-term success
  • Ability to act on behalf of and in the best interest of the Operator
  • Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi-million dollar business
  • Building high performance teams, identifying and coaching up-and-coming leaders.
  • Manage a team of 120+, creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promoting sales
  • Providing the highest quality guest experience through all sales channels
  • Maintaining a work environment that ensures and promotes food & team safety

Background Profile

  • Bachelor's degree or 3 years leadership experience leading a large team
  • Experience working in a Chick-fil-A restaurant is required
  • Experience within the restaurant or quick service food industry 
  • Experiences in both the Front of House and Back of House operations of a restaurant 
  • 40-45 hours per week availability, evening and Saturdays are included 
  • ServSafe Food Protection Manager Certified (preferred) 
  • Strong analytical and problem-solving skills
  • Passion for Chick-fil-A and an understanding of Corporate purpose, mission, values 

Transparency

  • This is truly a hands-on position with up to 75% of each Director's time spent working and directing restaurant operations.
  • Operational Excellence and remarkable guest service is the driving force behind all business decisions for Dwight and his Director Team. 
  • Our expectation would be a two year time commitment to this role.

What We Offer

  • Flexible Scheduling
  • Scholarship Opportunities
  • Health and Dental Insurance
  • 401k with Profit Sharing
  • Meals at Work
  • Sundays Off

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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