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Operations Director Jobs in Maryland (NOW HIRING)

Workstream

Operations Director

Rockville, MD · On-site

$90 - $120/hr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of ...

Socket.dev

Director Of Operations

Cape Saint Claire, MD · On-site

$90 - $130/hr

  • Medical

  • Retirement

  • PTO

Director of Operations The Goddard School of Annapolis Annapolis, MD | Full-Time | Salaried + Bonus Eligible Lead a School. Build Operational Excellence. The Goddard School of Annapolis is seeking a ...

Armada Consulting

Sales Operations Director

Cockeysville, MD · On-site

$115K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Operations Director The Sales Operations Director is a full-time position that is responsible for leading, coaching, and scaling high performing Inside Sales and Sales Support teams to ...

New

Soar Autism Center

Center Operations Director

Rockville, MD

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office ...

Soar Autism Center

Center Operations Director

Greenbelt, MD · On-site

$80K - $100K/yr

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office ...

Soar Autism Center

Center Operations Director

Greenbelt, MD

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office ...

Workstream

Director of Operations

Frederick, MD · On-site

$90 - $150/hr

  • Medical

  • Dental

  • Retirement

The Operations Director at Chick-fil-A at Frederick North delivers operational excellence, fosters personal growth of its Team Members, and delivers quality customer experiences. The Operations ...

Chick-fil-A

Director of Operations

Frederick, MD · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Retirement

The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers and mid-level leaders on the leadership team. The Operations Director sets the standard for ...

Chick-fil-A

Director of Operations

Frederick, MD · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Retirement

The Operations Director reports directly to the Restaurant Owner/Operator and develops all Managers and mid-level leaders on the leadership team. The Operations Director sets the standard for ...

Prime Outlets

Director, Operations-VI

Hanover, MD

The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing ...

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All JobsOperations JobsOperations Director JobsOperations Director Jobs in Maryland

Operations Director information

See Maryland salary details

$33K

$104.5K

$174.2K

How much do operations director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for operations director in Maryland is $104,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $131,500.00 per year, depending on experience, location, and employer.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Maryland?

The most popular types of Operations jobs in Maryland are:

What job categories do people searching Operations Director jobs in Maryland look for?

The top searched job categories for Operations Director jobs in Maryland are:

What cities in Maryland are hiring for Operations Director jobs?

Cities in Maryland with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,508 per year, or $50.2 per hour.

Operations Director

Workstream

Rockville, MD • On-site

$90 - $120/hr

Other

Posted 10 days ago

Job description

Main Responsibilities of a Restaurant Director
  • Responsible for every aspect of everyday supervision of daily operations
  • Responsible for creating and maintaining a culture that aligns with our Enterprise's Core Values
  • Takes good care of staff and customers by delivering the Chick-fil-A recepie
Job Description

Chick-fil-A Montrose Crossing and Westfield Montgomery Mall is seeking an experienced and motivated Restaurant Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality, cleanliness, and operational excellence.

Duties and Responsibilities
  • Execute the job description and responsibilities for the Team Member, Certified Trainer, and Shift Manager
  • Lead and oversee the coordination of all aspects of restaurant operations
  • Coach and develop the leaders of the restaurant so they are equipped to lead the team
  • Meet with the Shift Managers to discuss the business and create capacity in them
  • Assist the Director of Talent with training, development, increasing retention and creating a healthy staffing number
  • Strategize with the Marketing Director to increase sales and transactions through intentional promotions
  • Meet with the Director of Facilities to discuss proper care and cleaning of equipment in the restaurant.
  • Partner with the Director of Quality & Safety to ensure our service meets local, state, & Chick-fil-A regulations and our customer satisfaction
  • Coach and mentor team members
  • Review daily, weekly, and monthly performance goal achievements and take corrective actions for any shortfalls.
  • Execute the Winning Hearts Everyday program
  • Recommend and Assist in the preparation of the weekly work schedule
  • Analyze quarterly Customer Experience Monitor reports
  • Manage the Financial Health of the business by managing and controlling expenses
  • Streamline systems & processes
  • Prepare and revise the Standard Operating Procedure when necessary to ensure its compliance with changes made in the restaurant or by Chick-fil-A Corporate
  • Develop performance-oriented goals and accountability among FOH team members and Shift Managers
Requirements
  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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