Operations Associate Jobs in Ontario (NOW HIRING)

Requisition ID: 268038 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Associate, Client Data Operations (CDO), supports the day-to-day management, analysis, reporting and control of client onboarding, KYC/AML and regulatory onboarding data. The role helps drive operational efficiency, risk management and data governance across GBM Client Onboarding by maintaining reporting processes, Regulatory Onboarding / Good-to-Trade portals, dashboards, extracts and management information used by onboarding, front office, compliance, risk, operations and technology stakeholders.

The Associate partners with onboarding analysts, management, project teams, technology, control and compliance stakeholders to understand onboarding processes, regulatory requirements and counterparty data flows, and to recommend reporting, analytics and technology-enabled solutions that improve decision making, transparency and control.

Is this role right for you? In this role, you will:

• Support, maintain and enhance onboarding reporting processes, Regulatory Onboarding / Good-to-Trade portals, dashboards and related data extracts.
• Design, produce and publish accurate, timely operational reports, KRI/KPI dashboards, management information and executive materials using complex counterparty and onboarding data.
• Analyze counterparty, KYC/AML, regulatory onboarding and operational data to identify trends, exceptions, data quality issues, control gaps and process improvement opportunities.
• Assess the impact of process, policy, procedural and regulatory changes on applications, reporting outputs, data capture requirements and operational controls, and propose practical process or technology solutions.
• Liaise with technology partners and business stakeholders to implement change requests, support testing, validate production releases and resolve reporting or system issues.
• Support cross-functional initiatives involving GBM Client Onboarding systems, regulatory data flows, counterparty scoping, business transformation, reporting automation and data governance.
• Act as a subject matter resource on the availability, structure and interpretation of counterparty data used for analytics, regulatory scoping, control reporting and management information.
• Maintain process documentation, data dictionaries, queries, audit trails, requirements, test scripts and process flows to support the administration, control and governance of onboarding platforms and reporting processes.
• Prepare and quality-assure recurring and ad hoc reports for regulatory, operational, audit, control and management reporting needs using approved data sources.
• Continuously build knowledge of business strategies, regulatory requirements, risk practices, products, operational processes, onboarding technology and reporting tools.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Promote efficient operations and effective day-to-day controls to meet operational risk, regulatory compliance, AML/ATF and conduct risk obligations.
• Contribute to a high-performance, inclusive environment through knowledge sharing, collaboration, continuous improvement and stakeholder engagement.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Requires strong Microsoft Excel and data reconciliation skills; working knowledge of SQL, VBA, Power Platform, Power BI, Tableau or similar business intelligence tools is an asset.
• Requires knowledge of financial markets, capital markets products, client onboarding, KYC/AML, OTC regulatory onboarding, counterparty data and regulatory compliance obligations.
• Experience in reporting, analytics, business intelligence, process improvement, data governance, operational controls, systems change or business transformation within a global financial institution is preferred.

What's in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities - for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.