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Operations Assistant Jobs in Thomaston, CT (NOW HIRING)

Northwest Community Bank

OPERATIONS ASST

Winsted, CT · On-site

Operations Assistant Operations | Banking Reports to: VP, Operations Officer This position does not offer remote access. It is an in-office position located in Winsted, CT. Summary of the Role The ...

Northwest Community Bank

OPERATIONS ASST

Winsted, CT · On-site

Operations Assistant Operations | Banking Reports to: VP, Operations Officer This position does not offer remote access. It is an in-office position located in Winsted, CT. Summary of the Role The ...

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Sales Operations Assistant

Middlebury, CT · On-site

$25 - $35/hr

The Operations Assistant provides administrative and operational support to the team by maintaining accurate customer records, preparing sales reports, coordinating communications, and assisting with ...

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How much do operations assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for operations assistant in Thomaston, CT is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.98 per hour, depending on experience, location, and employer.

What is an operations assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

What are the key skills and qualifications needed to thrive as an operations assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What are some common challenges operations assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

Is operations assistant a high paying job?

The operations assistant role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like logistics or project management.

What does an operations assistant get paid?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
More about Operations Assistant jobs

What are the most commonly searched types of Operations jobs in Thomaston, CT?

The most popular types of Operations jobs in Thomaston, CT are:

What cities near Thomaston, CT are hiring for Operations Assistant jobs?

Cities near Thomaston, CT with the most Operations Assistant job openings:

Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Thomaston, CT as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,384 per year, or $20.4 per hour.

OPERATIONS ASST

Winsted, CT • On-site

Northwest Community Bank
Commercial Banking • 51 - 200 employees
Learn more about Northwest Community Bankexternal

Full-time

Re-posted yesterday

Job description

Operations Assistant

Operations | Banking
 Reports to: VP, Operations Officer

This position does not offer remote access.  It is an in-office position located in Winsted, CT. 

Summary of the Role

The Operations Assistant supports the daily operational functions of the Bank by processing transactions, reconciling accounts, supporting deposit and cash management products, servicing customer and employee requests, and ensuring compliance with bank policies and regulatory requirements, supporting and managing deposit products to include IRA/HSA portfolios. This role serves as a critical operations resource, helping maintain the accuracy, efficiency, and integrity of operational processes while delivering exceptional internal and external customer service.

Key Responsibilities

  • Provide exceptional service to internal and external customers by responding to inquiries, resolving issues, and supporting banking operations
  • Process account transactions including deposits, transfers, wires, ACH transactions, and other payment-related activities accurately and efficiently
  • Reconcile accounts and operational reports, identify discrepancies, and take appropriate corrective action
  • Support cash management products and services, including customer setup, maintenance, and product administration
  • Assist with onboarding, documentation, implementation, and servicing of business banking products and services
  • Monitor operational activity to ensure compliance with bank policies, procedures, and regulatory requirements
  • Support fraud investigations, adjustment claims, legal processes, and internal bank controls
  • Assist with internal and external audits by gathering documentation and responding to requests
  • Maintain accurate customer and transaction records within bank systems
  • Identify opportunities to improve workflows, enhance efficiency, and strengthen operational effectiveness
  • Provide help desk and operational support as assigned and participate in special projects

Skills

Bank Operations & Transaction Processing                Account Reconciliation
 Cash Management Services                                      Customer Service Excellence
 Regulatory Compliance                                              Fraud & Risk Awareness
 Problem Solving & Analytical Skills                            Written & Verbal Communication
 Attention to Detail                                                       Time Management & Organization
 Microsoft Office & Banking Systems                          Teamwork & Cross-Training

Qualifications

• High school diploma or equivalent required; some college coursework in business or accounting preferred
 • Six months to three years of banking operations, accounting, financial services, or related experience preferred
 • Knowledge of banking regulations, operational procedures, and account reconciliation practices
 • Strong analytical, organizational, and problem-solving abilities
 • Proficiency with Microsoft Office applications and banking systems, including COCC and Insight
 • Ability to maintain confidentiality and manage sensitive customer information
 • Ability to work independently and collaboratively in a team environment

Why Join Us

Opportunity to contribute directly to the efficiency and success of bank operations while supporting customers, employees, and business partners through accurate, responsive, and compliant operational service.

Work Environment & Physical Requirements

Primarily office-based role requiring prolonged sitting, computer usage, and frequent visual attention to detailed information. Occasional standing, walking, bending, reaching, and lifting up to 10 pounds may be required. Regular attendance is an essential function of this position.

Equal Opportunity Employer

We are committed to creating an inclusive and diverse workplace. Employment decisions are based on qualifications, merit, and business needs.


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