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Operation Coordinator Jobs in Springfield, MA (NOW HIRING)

Encore Fire Protection

Service Coordinator

Holyoke, MA · On-site

$55K - $75K/yr

In this position, you'll be at the center of daily operations-coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians. If you love staying ...

Encore Fire Protection

Service Coordinator

Holyoke, MA

$55K - $75K/yr

In this position, you'll be at the center of daily operations-coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians. If you love staying ...

Encore Fire Protection

Service Coordinator

Holyoke, MA · On-site

$55K - $75K/yr

In this position, you'll be at the center of daily operations-coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians. If you love staying ...

Robert E. Morris Tooling

Parts Coordinator

Windsor, CT · On-site

$50K - $60K/yr

... operations coordinators from technical service businesses where organization, follow-up, and communication are critical. - Candidates with experience using ERP, CRM, quoting, inventory, or vendor ...

The Robert E. Morris

Parts Coordinator

Windsor, CT · On-site

$24.04 - $28.85/hr

... operations coordinators from technical service businesses where organization, follow-up, and communication are critical. - Candidates with experience using ERP, CRM, quoting, inventory, or vendor ...

The Robert E. Morris

Parts Coordinator

Windsor, CT

$18.75 - $24/hr

... operations coordinators from technical service businesses where organization, follow-up, and communication are critical. - Candidates with experience using ERP, CRM, quoting, inventory, or vendor ...

Accurate Personnel LLC

AGV Supervisor

Bloomfield, CT

$47K - $52K/yr

AGV OPERATIONS COORDINATOR IN BLOOMFIELD, CT Accurate Personnel is hiring immediately for an AGV Operations Coordinator to join our team in Bloomfield, CT. This individual will be responsible for ...

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Operation Coordinator information

See Springfield, MA salary details

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How much do operation coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for operation coordinator in Springfield, MA is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.12 per hour, depending on experience, location, and employer.

What does an operation coordinator do?

An Operation Coordinator is responsible for overseeing and streamlining the daily operations of a business or organization. Their duties typically include coordinating schedules, managing communication between departments, ensuring compliance with company policies, and supporting logistical needs. They play a key role in problem-solving and improving efficiency, working closely with managers and staff to ensure that organizational goals are met. Operation Coordinators are essential in keeping projects on track and maintaining smooth workflows.

What are the key skills and qualifications needed to thrive as an operation coordinator, and why are they important?

To thrive as an Operation Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with project management software, scheduling tools, and office productivity systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out in this role. These skills and qualities ensure efficient workflow, timely execution of tasks, and effective collaboration across departments.

What are some common challenges operation coordinators face when managing multiple projects simultaneously?

Operation Coordinators often juggle several projects at once, which can make prioritization and time management challenging. Balancing urgent tasks, aligning with different teams, and ensuring timely communication require strong organizational skills and adaptability. Effective coordinators develop systems for tracking progress, delegate appropriately, and proactively address bottlenecks to keep operations running smoothly. Regular check-ins with stakeholders and clear documentation also help minimize misunderstandings and delays.

How much do operation coordinators make in the US?

Operation coordinators in the US typically earn a median annual salary of around $50,000 to $65,000, depending on experience, industry, and location. Salaries can vary based on the complexity of operations managed and the level of responsibility involved.

What are the most commonly searched types of Operation jobs in Springfield, MA?

The most popular types of Operation jobs in Springfield, MA are:

What are popular job titles related to Operation Coordinator jobs in Springfield, MA?

For Operation Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Operation Coordinator jobs in Springfield, MA look for?

The top searched job categories for Operation Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operation Coordinator jobs?

Cities near Springfield, MA with the most Operation Coordinator job openings:

Operation Coordinator jobs near you
Infographic showing various Operation Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,135 per year, or $24.1 per hour.

Service Coordinator

Encore Fire Protection

Holyoke, MA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Encore Fire Protection rating

7.0

Company rating: 7.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

28th of 37 rated health and safety providers

Job description

Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity
The Service Coordinator plays a critical role on our Operations team. In this position, you'll be at the center of daily operations-coordinating schedules, optimizing efficiency, and ensuring a seamless experience for both customers and technicians. If you love staying organized, enjoy problem-solving, and thrive in a dynamic environment, this role will keep you engaged and challenged every day.
It also offers a clear path for advancement into Project Management, Operations Management, Analysis, or Sales.
Key Responsibilities
  • Manage the service schedule for a specific geographic region, coordinating up to 10 technicians.
  • Optimize daily productivity (revenue) by scheduling work based on technician skills and route efficiency.
  • Hold technicians accountable for time and attendance policies while ensuring adherence to the service schedule.
  • Identify opportunities for process improvements and assist with revisions to drive efficiency and enhance customer experience.
  • Apply strong customer service skills to handle client interactions and resolve issues effectively.

What You Bring to the Table
  • College degree or Two or more years of experience in customer service, project coordination, or facility services preferred
  • A willingness and ability to learn new technology-we use an industry-specific platform called ServiceTrade (training provided, but success comes from your initiative to develop your skills)
  • Strong interpersonal and persuasive abilities
  • A customer-focused, professional approach to every interaction
  • A talent for staying calm and organized when priorities shift
  • Confidence working with technicians, customers, and internal teams to keep work moving and expectations clear

What Makes You Stand Out
  • Familiarity with local geography is a plus but not required.

Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $55,000 - $75,000 per year.
#LI-EJ1
Beyond the Paycheck
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
  • Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
  • Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
  • Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
  • People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
  • Tools for Success: Access to leading-edge web-based productivity tools.
  • Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
  • Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
  • Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

EEO Statement
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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