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Onq Jobs (NOW HIRING)

ROI Hospitality Development

Front Desk Agent

Rapid City, SD · On-site

$14 - $17.75/hr

Experience with hotel reservations software, like OnQ or Opera * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

StepStone Hospitality

Front Desk Agent

Canonsburg, PA · On-site

$13 - $16.50/hr

Knowledge of OnQ operating system a plus! * Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. * Ability to accurately report ...

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How much do onq jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for onq in the United States is $12.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $12.50 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working as an OnQ Specialist in a hotel?

A typical day for an OnQ Specialist involves managing guest reservations, coordinating check-ins and check-outs, and resolving technical or booking issues using the OnQ property management system. You'll often collaborate with front desk staff, housekeeping, and management to maintain seamless communication and optimize guest satisfaction. Attention to detail and quick troubleshooting are crucial, as you’re responsible for ensuring the accuracy of guest information and smooth workflow within hotel operations. This position offers insight into hotel management and can serve as a stepping stone to supervisory or departmental leadership roles within hospitality.

What are the key skills and qualifications needed to thrive in the Onq position, and why are they important?

To thrive as an OnQ (Hotel PMS) Specialist, you need in-depth knowledge of hotel operations, reservation management, and experience with the OnQ property management system, commonly required in hospitality roles. Familiarity with industry-standard hotel software, front-desk procedures, and sometimes certification in systems like OnQ is highly beneficial. Excellent customer service, problem-solving abilities, and strong organizational skills set candidates apart in this role. These skills and qualifications are essential to ensure efficient guest experience management and smooth hotel operations.

What is an OnQ job?

An OnQ job typically refers to a role that involves working with Hilton's proprietary OnQ hotel management system. This system is used for reservations, guest services, and property management within Hilton-branded hotels. Employees in these roles may handle front desk operations, customer service, or revenue management. Familiarity with OnQ software is often required, and training is usually provided by Hilton or the employer.

More about Onq jobs
What are the most commonly searched types of Onq jobs? The most popular types of Onq jobs are:
What states have the most Onq jobs? States with the most job openings for Onq jobs include:
What job categories do people searching Onq jobs look for? The top searched job categories for Onq jobs are:
Onq jobs near you
Infographic showing various Onq job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution, with an average salary of $26,000 per year, or $12.5 per hour.

Hotel F&B Manager

Hampton Inn & Suites by Hilton - Miami Brickell Downtown

Miami, FL • On-site

$60K - $61K/yr

Full-time

Posted 4 days ago

Job description

Food & Beverage Manager / Guest Services Manager - Hybrid position:

We’re looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus.

Responsibilities include:

• Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets.

• Must be Trained to assist at front desk during off-peak hours or when needed.

• Trained and ready to fill in for any F&B position or shift that is needed.

• Support other Departments on peak hours or when needed.

• Hiring, training, supervising, scheduling of all F&B staff.

• Developing staff for future promotions within F&B.

• Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance.

• Planning, coordinating and distributing the work among all F&B personnel.

• Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.

• Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations.

• Maintain standards of food and beverage quality and guest service quality.

• Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget.

• Contribute to the profitability and guest satisfaction perception of other hotel departments.

• Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel.

• Maintain inventory control procedures and reporting.

• Inventory, Cost Control, ordering food, beverage and supplies within department’s budget.

• Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations.

• Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.

• Receive departmental related guest concerns and ensures corrective action is taken.

• Ability to communicate effectively with guests and fellow team members.

• Commitment to deliver excellent services and quality to every guest and every task, every time.

• Ensure OSHA, ADA and Health policies are adhered to.

• Others that may have not been included on this list.


* $1,000 Sign-on bonus to OnQ and/or PEP certified candidate

* Plus, Quarterly Performance Bonus.

* Sign-on Bonus payable after successful completion of initial 90-day employment period.

* Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.