To thrive as an OnQ (Hotel PMS) Specialist, you need in-depth knowledge of hotel operations, reservation management, and experience with the OnQ property management system, commonly required in hospitality roles. Familiarity with industry-standard hotel software, front-desk procedures, and sometimes certification in systems like OnQ is highly beneficial. Excellent customer service, problem-solving abilities, and strong organizational skills set candidates apart in this role. These skills and qualifications are essential to ensure efficient guest experience management and smooth hotel operations.