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Online User Testing Jobs in Florida (NOW HIRING)

You'll work across these human-centered design practices: -User experience research and testing ... online portfolio that demonstrates strong experience in creating end-to-end digital solutions ...

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Online User Testing information

What are the key skills and qualifications needed to thrive as an online user tester, and why are they important?

To thrive as an Online User Tester, you need keen observational abilities, attention to detail, and a basic understanding of usability principles, often supported by familiarity with digital devices and web navigation. Experience with usability testing platforms (such as UserTesting or TryMyUI) and the ability to record feedback using screen capture tools are typically required. Strong written communication, critical thinking, and reliability help testers provide clear, actionable feedback and meet tight deadlines. These skills ensure that user experiences are accurately evaluated and meaningful insights are delivered to improve digital products.

What is online user testing?

Online user testing is a process where individuals test websites, apps, or digital products remotely to provide feedback on usability, functionality, and overall user experience. Testers are given specific tasks and asked to record their thoughts, actions, and any issues they encounter. Companies use this feedback to identify problems, improve design, and ensure products meet user needs before launching to the public.

How do I become an online user tester?

To become an online user tester, you typically need to sign up with testing platforms or websites that connect testers with companies. You may be required to complete a profile, pass a sample test, and have a reliable internet connection and device. Some platforms also look for basic computer skills and the ability to provide clear feedback.

What does a typical day look like for someone working in online user testing?

A typical day in online user testing involves reviewing test instructions, completing assigned usability tasks on websites or apps, and providing detailed feedback through written responses or recorded videos. Testers often work independently and must manage their own schedules, as opportunities are typically offered on a per-project basis. Collaboration with project managers or test coordinators may occur to clarify requirements, but most communication is handled digitally. Attention to detail and clear, constructive communication skills are essential for providing valuable insights to clients.

What is the difference between Online User Testing vs User Experience (UX) Tester?

AspectOnline User TestingUser Experience (UX) Tester
CredentialsTypically no formal credentials required, but familiarity with testing tools helpsOften requires knowledge of UX principles, usability testing, and sometimes certifications
Work EnvironmentRemote, flexible, often project-basedRemote or on-site, focused on usability and user research
Employer & IndustryMarket research firms, tech companies, startupsDesign agencies, tech companies, consulting firms
Search & Comparison IntentPeople compare online testing platforms and rolesIndividuals interested in UX roles and usability testing careers

Online User Testing involves evaluating websites or apps through testing platforms, often focusing on quick feedback. UX Testers conduct in-depth usability assessments, analyzing user behavior and improving overall user experience. While both roles focus on usability, Online User Testing is more about quick, platform-based feedback, whereas UX Testing involves comprehensive research and design insights.

What are the most commonly searched types of User Testing jobs in Florida? The most popular types of User Testing jobs in Florida are:
What are popular job titles related to Online User Testing jobs in Florida? For Online User Testing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Online User Testing jobs in Florida look for? The top searched job categories for Online User Testing jobs in Florida are:
What cities in Florida are hiring for Online User Testing jobs? Cities in Florida with the most Online User Testing job openings:
Infographic showing various Online User Testing job openings in Florida as of August 2026, with employment types broken down into 65% Full Time, 30% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution.

Senior Payments Testing Consultant

FIS

Jacksonville, FL

Full-time

Posted 2 days ago

New


FIS Global rating

7.4

Company rating: 7.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

167th of 242 rated software companies


Job description

Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role
You will support the development and execution of debit certification testing within a User Acceptance Test environment. In this role, you will ensure system functionality, performance, and reliability through structured testing strategies and tools. You will collaborate with cross-functional teams to validate transaction flows, identify risks, and improve quality outcomes. Success is measured by the accuracy, efficiency, and effectiveness of testing processes and defect identification.

What You Will Be Doing

  • Execute test plans for debit certification using simulated transactions in controlled environments
  • Maintain and enhance manual and automated test scripts, tools, and data sets
  • Analyze system performance, usability, reliability, scalability, and security through structured testing
  • Identify, document, and communicate defects, risks, and test results to stakeholders
  • Collaborate with cross-functional teams to validate configurations and ensure system readiness
  • Manage daily testing activities, prioritizing tasks and meeting deadlines independently
  • Support risk identification and contribute to mitigation strategies during testing cycles
  • Provide internal quality assurance to ensure testing accuracy and compliance with standards
  • Utilize testing tools and utilities to improve efficiency and coverage of test execution
  • Continuously improve testing processes, documentation, and reporting practices

Required Qualifications

  • Demonstrated experience in software testing, quality assurance, or system validation
  • Hands-on experience with test script creation, execution, and maintenance
  • Strong analytical and problem-solving skills with attention to detail
  • Effective verbal and written communication skills for technical reporting
  • Ability to manage priorities and work independently in a fast-paced environment
  • Proficiency with Microsoft Office tools for documentation and reporting
  • Experience collaborating with cross-functional teams in a structured testing environment
  • Ability to handle sensitive information with discretion and maintain confidentiality

Preferred Qualifications

  • Knowledge of banking systems, payment processing, or financial technology platforms
  • Familiarity with debit networks or transaction processing workflows
  • Experience with automated testing tools or test management platforms
  • Strong skills in risk analysis, defect management, and quality improvement practices
  • Ability to manage conflict, facilitate collaboration, and influence outcomes

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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What FIS Global employees say

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Benefits

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Workplace

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About FIS

Sourced by ZipRecruiter

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Jacksonville , FL, US

Year founded

1968

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