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Defect Manager Jobs in Florida (NOW HIRING)

Jobot

Construction Defect Attorney

Miami, FL

$135K - $175K/yr

Handle construction defect matters involving residential, multifamily, commercial, and mixed-use ... Advise clients on risk management, claim evaluation, and dispute resolution strategies

Jobot

Construction Defect Attorney

Sarasota, FL

$135K - $175K/yr

Handle construction defect matters involving residential, multifamily, commercial, and mixed-use ... Advise clients on risk management, claim evaluation, and dispute resolution strategies

Jobot

Construction Defect Attorney

Tampa, FL

$135K - $175K/yr

Handle construction defect matters involving residential, multifamily, commercial, and mixed-use ... Advise clients on risk management, claim evaluation, and dispute resolution strategies

Jobot

Construction Defect Attorney

Orlando, FL

$135K - $175K/yr

Handle construction defect matters involving residential, multifamily, commercial, and mixed-use ... Advise clients on risk management, claim evaluation, and dispute resolution strategies

Slide Insurance

QA Manager

Tampa, FL

Manage QA capacity, priorities, assignments, and delivery commitments across an assigned portfolio ... Lead defect prioritization, escalation, and resolution activities across business and technology ...

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Defect Manager information

Who is responsible for defect management?

In the role of Defect Manager, the individual is responsible for overseeing defect identification, tracking, and resolution throughout the software development or manufacturing process. They coordinate with development, quality assurance, and other teams to ensure defects are addressed efficiently, often using tools like defect tracking systems. Strong communication and analytical skills are essential for effective defect management.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are the responsibilities of a defect manager?

A defect manager is responsible for identifying, documenting, and tracking software or product defects throughout the development process. They prioritize issues, coordinate with development and testing teams, and ensure timely resolution to maintain quality standards. Proficiency in defect tracking tools and strong communication skills are essential for this role.

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
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What cities in Florida are hiring for Defect Manager jobs? Cities in Florida with the most Defect Manager job openings:
Defect Manager jobs near you
Infographic showing various Defect Manager job openings in Florida as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 68% In-person, and 32% Hybrid job distribution.

Test Manager

Business Intelligence and Informatics Consulting Services, Inc

Tallahassee, FL • On-site

$43.88 - $58.03/hr

Contractor

Posted 12 days ago

Job description


BIICS, Inc is looking to fill a Test Manager position. The position is located in Tallahassee, Florida and work is on-site. If you or someone in your network meet the qualifications and are interested in the position, please contact us at the link below.
Test Manager
Working under the direction of the designated Project Manager or client representative, the Test Manager shall plan, coordinate, manage, and support testing activities throughout the project lifecycle. Services shall include collaboration with business stakeholders, the Division of Technology, business analysts, developers, system integrators, vendors, and project teams to ensure the Pega solution meets approved business, functional, technical, security, and operational requirements.
Responsibilities:
Test Strategy and Planning
  • Develop and maintain the project Test Strategy and Master Test Plan to define the overall testing approach, objectives, scope, methodologies, testing phases, schedules, entry and exit criteria, resource requirements, environments, roles and responsibilities, and risk mitigation strategies.
  • Define testing phases, test environments, test data requirements, reporting methods, approval processes, and testing schedules aligned with project milestones.
  • Identify testing dependencies, assumptions, constraints, risks, and mitigation strategies.
  • Coordinate testing activities with the Business Unit, Division of Technology, business analysts, developers, vendors, system integrators, and project leadership.
  • Support Agile, Waterfall, or hybrid project delivery methodologies as determined by the Department.

Test Design and Execution
  • Review business requirements, functional requirements, user stories, acceptance criteria, process maps, business rules, design documentation, and technical specifications.
  • Develop and maintain test scenarios, test cases, test scripts, expected results, and test execution procedures.
  • Develop and maintain requirements traceability to ensure complete test coverage of approved business and functional requirements.
  • Coordinate and execute functional, system, integration, regression, end-to-end, performance, accessibility, and user acceptance testing activities.
  • Coordinate security testing activities with technical resources, as appropriate.
  • Validate business workflows, business rules, user roles, approvals, notifications, reports, dashboards, system integrations, data inputs, outputs, and exception handling.
  • Document test results, evidence, deviations, issues, and testing outcomes.

User Acceptance Testing
  • Develop and maintain the User Acceptance Testing (UAT) Plan.
  • Coordinate business participation in UAT, including scheduling, participant identification, test data preparation, and execution support.
  • Prepare UAT test scripts, instructions, and supporting documentation.
  • Facilitate UAT sessions with business users and subject matter experts.
  • Track UAT execution, results, defects, issues, questions, and stakeholder approvals.
  • Obtain business acceptance and coordinate resolution of issues identified during UAT.

Defect Management
  • Establish and manage the defect management process throughout the testing lifecycle.
  • Log, classify, prioritize, assign, track, monitor, retest, and verify closure of defects.
  • Facilitate defect triage meetings with business and technical stakeholders.
  • Maintain defect logs, testing metrics, defect trends, severity reports, and status reporting.
  • Coordinate with developers, business analysts, vendors, and technical teams to ensure timely defect resolution.

Implementation Support
  • Assess and report implementation readiness by evaluating testing progress, outstanding defects, quality metrics, risks, dependencies, and overall testing completion.
  • Support go-live readiness reviews and provide recommendations for implementation based on testing results.
  • Coordinate production smoke testing and post-implementation validation activities.
  • Validate critical business processes, workflows, integrations, reporting, user access, and system functionality following deployment.
  • Document production validation results, lessons learned, outstanding issues, and testing closeout activities to support project stabilization.

Requirements
  • Minimum of five (5) years of experience in software quality assurance, software testing, or test management, preferably supporting enterprise application development, system modernization, or digital transformation initiatives.
  • Minimum of three (3) years of experience serving as a Test Manager or Test Lead responsible for planning, coordinating, and managing testing activities across multiple project teams.
  • Experience developing and implementing enterprise test strategies, master test plans, test schedules, testing methodologies, and quality assurance processes.
  • Experience managing all phases of the software testing lifecycle, including requirements analysis, test planning, test design, test execution, defect management, user acceptance testing (UAT), implementation validation, and post-production support.
  • Experience developing and maintaining test scenarios, test cases, test scripts, test data, requirements traceability matrices, and test summary reports.
  • Experience coordinating functional, integration, system, regression, end-to-end, performance, accessibility, and user acceptance testing.
  • Experience establishing and managing defect management processes, including defect logging, prioritization, triage, tracking, reporting, retesting, and closure.
  • Experience working collaboratively with business stakeholders, business analysts, project managers, developers, system integrators, vendors, and technical support teams to ensure testing activities align with project objectives.
  • Experience validating business workflows, business rules, case management processes, system integrations, reporting functionality, security roles, notifications, and data integrity.
  • Experience supporting Agile, Scrum, Waterfall, and hybrid software development methodologies.
  • Experience using enterprise test management and defect tracking.
  • Strong analytical, organizational, problem-solving, facilitation, communication, and technical writing skills.
  • Ability to prepare executive-level testing metrics, dashboards, quality reports, risk assessments, and go-live readiness recommendations.
  • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Visio, Project, SharePoint, and Teams.

Preferred:
  • Experience supporting Pega Platform implementations, workflow automation, and case management solutions.
  • Experience testing business process management (BPM), customer relationship management (CRM), or enterprise workflow applications.
  • Experience supporting public sector, regulatory, licensing, or compliance-driven information systems.
  • Experience supporting legacy system modernization and migration to cloud-based or enterprise platforms.
  • Experience coordinating testing across multiple vendors, system integrators, and business organizations.
  • Experience performing API, web services, interface, and data integration testing.
  • Experience with data conversion, migration, and reconciliation testing.
  • Experience coordinating performance, load, accessibility, and security testing activities.
  • Experience developing test automation strategies and integrating testing into DevOps or continuous integration/continuous delivery (CI/CD) pipelines.
  • Current certification such as ISTQB Certified Tester, Certified Software Test Professional (CSTP), Certified Manager of Software Testing (CMST), Project Management Professional (PMP), Certified ScrumMaster (CSM), SAFe Agilist, or equivalent quality assurance or project management certification.
  • Pega Business Architect, Pega System Architect, or other Pega-related certification or training is desirable.

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