About the Role The Ball-Chatham School District is seeking dedicated substitutes to support our ... Candidates must maintain applicable qualifications, complete and submit the online application, and ...
About the Role The Ball-Chatham School District is seeking dedicated substitutes to support our ... Candidates must maintain applicable qualifications, complete and submit the online application, and ...
If you are passionate about supporting students and ensuring a safe, efficient environment on the ... Complete and submit the ONLINE application * Pass a background check/fingerprinting . Bus Monitor ...
If you are passionate about supporting students and ensuring a safe, efficient environment on the ... Complete and submit the ONLINE application * Pass a background check/fingerprinting . Bus Monitor ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Online Support information
See Springfield, IL salary details
$11.67 - $12.97
1% of jobs
$12.97 - $14.27
4% of jobs
$15.29 is the 25th percentile. Wages below this are outliers.
$14.27 - $15.57
25% of jobs
$15.57 - $16.87
14% of jobs
The median wage is $17.37 / hr.
$16.87 - $18.17
14% of jobs
$18.17 - $19.47
10% of jobs
$20.12 is the 75th percentile. Wages above this are outliers.
$19.47 - $20.77
13% of jobs
$20.77 - $22.07
4% of jobs
$22.07 - $23.37
8% of jobs
$23.37 - $24.67
3% of jobs
$24.67 - $25.97
3% of jobs
$11
$18
$25
How much do online support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for online support in Springfield, IL is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.
What are online support jobs?
Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.
What are online support jobs?
Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?
To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.
What are some common challenges faced by online support specialists, and how can they be managed effectively?
Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.
What is the difference between Online Support vs Customer Service Representative?
| Aspect | Online Support | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical knowledge, basic certifications, or training in specific software or platforms | Often requires communication skills, customer service training, and sometimes a high school diploma or equivalent |
| Work Environment | Primarily remote, working through online chat, email, or ticket systems | Can be remote or in-office, interacting with customers via phone, email, or in person |
| Industry Usage | Common in tech, e-commerce, and software companies | Widely used across retail, telecom, and service industries |
Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.
More about Online Support jobs
What are the most commonly searched types of Support jobs in Springfield, IL?
The most popular types of Support jobs in Springfield, IL are:
What job categories do people searching Online Support jobs in Springfield, IL look for?
The top searched job categories for Online Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Online Support jobs?
Cities near Springfield, IL with the most Online Support job openings:
$16/hr
Full-time
Posted 29 days ago
Job description
Ball-Chatham Substitute Paraprofessionals
Ball-Chatham School District is seeking motivated and passionate individuals to join our Titan Talent asÂ
Substitute Paraprofessionals for the 2026-2027 school year!
About the Role
The Ball-Chatham School District is seeking dedicated substitutes to support our Paraprofessional staff vacancies and maintain positive, supportive learning environments. Whether you are an experienced educator or looking to gain hands-on experience in a school setting, substituting as a Paraprofessional offers a rewarding way to make a difference in your local community.
Why Join Us?
- Flexible Scheduling: Choose short-term assignments or long-term schedules that fit your lifestyle and personal availability.
- Find Your Fit: Work across various district schools to discover your ideal team and age group.
- Make an Impact: Directly support classroom teachers and help students succeed academically and socially every day.
Grow Professionally: Develop valuable skills while building strong connections throughout the school district.
Compensation & Licensing
- Pay Rate: Substitute Paraprofessionals earn a standard rate of $16.00 per hour, with an increased rate of $18.00 per hour for long-term assignments.
- Licensure Requirements: Applicants must hold a valid state-issued Paraprofessional License or Substitute Teaching License.
- Candidates must maintain applicable qualifications, complete and submit the online application, and successfully pass a background check and fingerprinting.
Click here to learn more about Paraprofessional licensure requirements.
Job Description: Paraprofessional
Please note the job descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. The job descriptions reflect the general requirements necessary to perform the jobs identified. Duties, responsibilities, and activities may change at any time with or without notice.
EEO STATEMENT
Ball-Chatham provides equal employment opportunities to all persons regardless of their race; color; creed; religion; national origin; sex; sexual orientation; age; ancestry; marital status; arrest record; military status; order of protection status; unfavorable military discharge; citizenship status provided the individual is authorized to work in the United States; use of lawful products while not at work; being a victim of domestic or sexual violence, or gender violence; genetic information; physical or mental handicap or disability, if otherwise able to perform the essential functions of the job with reasonable accommodation; pregnancy, childbirth, or related medical conditions; credit history, unless a satisfactory credit history is an established bona fide occupational requirement of a particular position; or other legally protected categories.