ZipRecruiter

Log In

2

Remote Customer Support Representative Assistant Jobs in Springfield, IL

Globe Life

Be Seen First

Remote Customer Service and Sales Associate

Chicago, IL · Remote

$60K - $80K/yr

Guide clients through the process while providing ongoing support meeting the company objectives ... We meet with our families virtually to assist them with the benefits that best fits their needs Our ...

New

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

next page

Showing results 1-20

People also search for

All JobsRemote Customer Support Representative Assistant JobsRemote Customer Support Representative Assistant Jobs in Springfield, IL

Remote Customer Support Representative Assistant information

See Springfield, IL salary details

$15

$20

$24

How much do remote customer support representative assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer support representative assistant in Springfield, IL is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $21.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Representative Assistant vs Remote Customer Support Representative?

AspectRemote Customer Support Representative AssistantRemote Customer Support Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAssists support reps, often in a team setting, handling administrative tasksDirectly interacts with customers, resolving issues via chat, email, or phone
Employer & IndustryCustomer service departments across various industriesCustomer service departments across various industries
Search & Comparison IntentUnderstanding support roles assisting customer repsSeeking direct customer support roles

The main difference is that the Remote Customer Support Representative Assistant supports and assists the customer support team, handling administrative or preparatory tasks. In contrast, the Remote Customer Support Representative interacts directly with customers to resolve issues. Both roles require similar credentials and work in similar environments, but their responsibilities differ in scope and direct customer engagement.

What are the most commonly searched types of Remote Customer Support Representative jobs in Springfield, IL? The most popular types of Remote Customer Support Representative jobs in Springfield, IL are:
What are popular job titles related to Remote Customer Support Representative Assistant jobs in Springfield, IL? For Remote Customer Support Representative Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Representative Assistant jobs in Springfield, IL look for? The top searched job categories for Remote Customer Support Representative Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Customer Support Representative Assistant jobs? Cities near Springfield, IL with the most Remote Customer Support Representative Assistant job openings:
Remote Customer Support Representative Assistant jobs near you

Customer Support (US Candidates Only)

Jobs for Humanity

Springfield, IL • Remote

$16.75 - $21.50/hr

Full-time

Posted 17 days ago

Job description

Job Description

As a remote Customer Support representative, you will play a crucial role in ensuring our customers have a seamless shopping experience and resolve any inquiries or concerns they may have. This position is ideal for individuals who are passionate about delivering exceptional service and thrive in a fast-paced, dynamic environment.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Assist customers in navigating the website, placing orders, and resolving issues related to their purchases.

Provide product information, track orders, and facilitate returns and exchanges.

Troubleshoot and resolve customer concerns, including delivery issues, damaged items, and billing inquiries.

Collaborate with various departments to address and resolve customer concerns efficiently.

Requirements:

Excellent communication skills and a passion for providing outstanding customer service.

Strong problem-solving abilities and the ability to think on your feet.

Empathy and a genuine desire to help customers.

Strong computer skills and the ability to navigate multiple systems simultaneously.

Ability to work independently and effectively in a remote work environment.

Previous customer service or call center experience is a plus but not required.

Benefits:

Competitive compensation and benefits package.

Opportunities for career growth and development within a rapidly growing company.

A positive and supportive team environment that values diversity and inclusion.

The opportunity to work remotely, offering flexibility and work-life balance

If you are customer-oriented, enthusiastic, and eager to make a difference, we invite you to apply for the Customer Support (Remote) position

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply