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Work From Home Customer Service Ups Jobs in Springfield, IL

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

HMG Careers

Work From Home Sales Specialist

Pawnee, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Latham, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Harvel, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Virden, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Palmer, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Lincoln, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Buffalo, IL · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do work from home customer service ups jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home customer service ups in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a work from home customer service UPS?

A Work From Home Customer Service UPS job involves assisting customers with inquiries, tracking shipments, resolving delivery issues, and providing general support for UPS services. You will handle phone calls, emails, or chat interactions while working remotely. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. UPS provides training to help you understand their policies and systems. This role allows flexibility while ensuring excellent customer service.

What are the typical daily responsibilities of a work from home customer service UPS?

As a Work From Home Customer Service representative for UPS, your day-to-day responsibilities include assisting customers via phone, email, or online chat with package tracking, delivery questions, and resolving shipping issues. You'll use company-provided systems to access account information, process requests, and document customer interactions. Regular tasks also involve troubleshooting common shipping problems, escalating complex cases when needed, and maintaining a positive, professional demeanor throughout all communications. Collaboration may occur virtually with supervisors and team members to stay updated on UPS policies and best practices. This role requires strong time-management skills, as you'll often work independently while meeting productivity and quality targets.

What are the key skills and qualifications needed to thrive in the work from home customer service UPS position, and why are they important?

To excel as a Work From Home Customer Service Representative for UPS, you need strong verbal and written communication skills, a high school diploma or equivalent, and basic computer proficiency. Familiarity with customer management systems, call center software, and secure remote work platforms is often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in assisting clients with shipping inquiries or issues. These skills ensure you can effectively resolve customer concerns, uphold UPS's service standards, and work independently in a remote environment.

What are popular job titles related to Work From Home Customer Service Ups jobs in Springfield, IL?

For Work From Home Customer Service Ups jobs in Springfield, IL, the most frequently searched job titles are:

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Work From Home Customer Service Ups jobs near you

Entry-Level (WFH)

AO Globe Life

Springfield, IL • On-site, Remote

$43K - $52K/yr

Full-time

Re-posted 4 days ago

Job description

Redefine Your Career in Life Insurance with AO: Make a Real Impact Every Day!
At AO, we believe in the power of helping others and the impact life insurance can have on families' futures. If you're passionate about making a difference and want to turn that passion into a rewarding career, we want to hear from you!
As a Life Insurance professional, you'll play a critical role in supporting families and promoting life insurance products that protect and secure clients' futures. In this role, you'll work closely with clients to understand their needs, provide tailored life insurance solutions, and create lasting partnerships. You'll be the trusted resource guiding clients through their life insurance options and ensuring they have peace of mind.
Your Path at AO: From Agent to Manager
Begin your journey with us as a Life Insurance Agent, where you'll gain the foundational skills and hands-on experience needed to excel in this industry. As you demonstrate success and leadership, you'll have the opportunity to transition into a management role, guiding and inspiring a team of agents. This career path is designed to reward your commitment and drive, allowing you to make a real impact every step of the way.
Key Responsibilities:
  • Educate and Present: Introduce and demonstrate life insurance products to prospective clients, addressing their unique needs and concerns.
  • Tailor Solutions: Customize presentations to meet the specific goals and financial situations of each client.
  • Build Trusting Relationships: Develop and maintain enduring, trust-based partnerships with clients, always putting their needs first.
  • Primary Point of Contact: Serve as the go-to person for clients, answering questions, addressing concerns, and supporting them every step of the way.

Why Choose AO?
  • Make a True Impact: At AO, your work will go beyond selling policies; it's about making a difference in people's lives by providing security and peace of mind through life insurance.
  • Inspire & Lead: As you grow with us, you'll have the chance to guide others and help your team achieve their full potential in this meaningful work.
  • Flexibility to Work Anywhere: Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are.
  • Exciting Incentives & Rewards: From Jeep Wranglers to MacBook Pros, we recognize and celebrate achievements. Plus, take part in exclusive trips to destinations like Dublin, Dubai, Ibiza, and Tulum.
  • Continuous Development: Stay at the top of your field with ongoing training, professional growth, and mentorship opportunities.

Who We're Looking For:
  • Passionate Changemakers: You're driven to improve lives through exceptional service and impactful life insurance solutions.
  • Inspiring Leaders: You have a natural ability to motivate and lead teams toward shared goals.
  • Challenge Seekers: You see challenges as opportunities for growth and innovation.
  • Goal-Oriented Achievers: You're ready to make a tangible impact every day in clients' lives and your own career.

Ready to Get Started?
Submit your contact information and resume to join AO and start making a difference with us. All interviews are conducted via Zoom for convenience and safety.
Join AO today-become part of a team where your career truly makes a difference in life insurance and beyond. Apply now and embark on a journey that starts with you as an agent and evolves into a rewarding management role!

Apply