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Work From Home Customer Service Ups Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

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How much do work from home customer service ups jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home customer service ups in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a work from home customer service UPS?

As a Work From Home Customer Service representative for UPS, your day-to-day responsibilities include assisting customers via phone, email, or online chat with package tracking, delivery questions, and resolving shipping issues. You'll use company-provided systems to access account information, process requests, and document customer interactions. Regular tasks also involve troubleshooting common shipping problems, escalating complex cases when needed, and maintaining a positive, professional demeanor throughout all communications. Collaboration may occur virtually with supervisors and team members to stay updated on UPS policies and best practices. This role requires strong time-management skills, as you'll often work independently while meeting productivity and quality targets.

What are the key skills and qualifications needed to thrive in the work from home customer service UPS position, and why are they important?

To excel as a Work From Home Customer Service Representative for UPS, you need strong verbal and written communication skills, a high school diploma or equivalent, and basic computer proficiency. Familiarity with customer management systems, call center software, and secure remote work platforms is often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in assisting clients with shipping inquiries or issues. These skills ensure you can effectively resolve customer concerns, uphold UPS's service standards, and work independently in a remote environment.

What is a work from home customer service UPS?

A Work From Home Customer Service UPS job involves assisting customers with inquiries, tracking shipments, resolving delivery issues, and providing general support for UPS services. You will handle phone calls, emails, or chat interactions while working remotely. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. UPS provides training to help you understand their policies and systems. This role allows flexibility while ensuring excellent customer service.

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Work From Home Customer Service Ups jobs near you
Infographic showing various Work From Home Customer Service Ups job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Remote

CPJ Recruitment

Remote

$16.50 - $22.25/hr

Other

Re-posted 16 days ago

Job description

About the job Work From Home Customer Service Remote
Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
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Qualifications
  • At least 1 - 2 years' of relevant work experience but not required.
  • Good Phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
CLICK HERE TO APPLY
Job Role / Responsibilities:
  • Solid outgoing personality with superior interaction abilities as well as great work principles.
  • Data entry and also strong business abilities.
  • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions.
  • Experience with personal computer and also have at least a typical functioning degree typing capability.
  • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task.
  • Excellent time management and administrative abilities with a keen focus to detail.
  • Other Requirements: This is an on-line work from home position, so you will be required to have the following:
  • Excellent Working Entry Level. Personal Computer.
  • Legitimate high-speed internet access.
  • Full time & Part time telemarketing position jobs.

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