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Remote Nike Customer Service Jobs in Springfield, IL

HMG Careers

Remote Sales and Service Advisor

Palmer, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elkhart, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Buffalo, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Curran, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Grandview, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Berlin, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsNike Customer Service JobsRemote Nike Customer Service JobsRemote Nike Customer Service Jobs in Springfield, IL

Remote Nike Customer Service information

See Springfield, IL salary details

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How much do remote nike customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote nike customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Remote Nike Customer Service vs Remote Nike Sales Associate?

AspectRemote Nike Customer ServiceRemote Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support via phone, chat, or emailAssist customers with product info and sales online
Employer & Industry UsageNike customer support teamsNike sales teams, e-commerce platforms

Remote Nike Customer Service and Remote Nike Sales Associate roles both require similar credentials and are based in the Nike industry. Customer service focuses on support and problem resolution, while sales associates concentrate on promoting products and increasing sales. Both roles are essential for Nike's online operations and often overlap in skills like communication and product knowledge.

What are the key skills and qualifications needed to thrive as a remote Nike customer service representative?

To thrive as a Remote Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and order processing systems is typically required. Excellent listening skills, patience, and the ability to remain positive under pressure set top performers apart in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Nike’s brand reputation in a remote work environment.

What is a remote Nike customer service job?

Remote Nike Customer Service jobs involve assisting Nike customers from a home-based or virtual location. Employees in these roles handle inquiries about products, orders, shipping, returns, and company policies through phone, email, or chat. They are expected to provide excellent customer service, resolve issues efficiently, and represent the Nike brand professionally. These positions may require strong communication skills, familiarity with Nike products, and the ability to work flexible hours. Training and support are usually provided remotely by Nike.

What does a remote Nike customer service representative do?

A typical day as a Remote Nike Customer Service representative involves responding to customer inquiries via phone, chat, or email about orders, product information, and returns. You'll work closely with team members and supervisors through virtual channels to resolve issues efficiently and maintain Nike's high service standards. Time management is key, as you may need to juggle multiple customer interactions while keeping up with updates on products and policies. The role often includes regular team meetings and ongoing training sessions to stay informed and connected.
What are the most commonly searched types of Nike Customer Service jobs in Springfield, IL? The most popular types of Nike Customer Service jobs in Springfield, IL are:
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What cities near Springfield, IL are hiring for Remote Nike Customer Service jobs? Cities near Springfield, IL with the most Remote Nike Customer Service job openings:
Remote Nike Customer Service jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply