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Customer Service Ups Jobs (NOW HIRING)

Vertiv Co

Engineer II - Field Service -UPS

Vega, TX · On-site

Train customers on the proper use and maintenance of UPS systems. * Documentation and Reporting ... Prepare detailed reports of service visits, including diagnostic findings, actions taken, and ...

The UPS Store

Customer Service

Brighton, MI · On-site

$14/hr

The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking good care of our customers. This is a full-time position, with the hours of 11am-7pm during ...

The UPS Store

Be Seen First

The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$16 - $19.50/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

The UPS Store

Be Seen First

The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$18 - $22/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

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Customer Service Ups information

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How much do customer service ups jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service ups in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative at UPS?

Customer Service Representatives at UPS are professionals responsible for assisting customers with their shipping needs, addressing inquiries, processing orders, and resolving issues related to UPS services. They serve as the main point of contact between UPS and its customers, ensuring a positive customer experience. Their duties may include tracking packages, handling complaints, providing information about UPS services, and coordinating with other departments to resolve delivery or billing issues. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for a customer service representative at UPS, and how do they interact with other departments?

A typical day for a Customer Service Representative at UPS involves handling customer inquiries via phone, email, or in-person, resolving issues related to shipments, tracking packages, and providing information about UPS services. Representatives often collaborate with drivers, warehouse staff, and the logistics team to resolve delivery problems and ensure customer satisfaction. The role requires multitasking and adaptability, as priorities can shift quickly during peak shipping periods. Teamwork is essential, and there are frequent opportunities to communicate with other departments to expedite solutions for customers.

What are the key skills and qualifications needed to thrive as a customer service representative at UPS, and why are they important?

To thrive as a Customer Service Representative at UPS, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, package tracking systems, and standard office tools is typically required. Patience, active listening, and a positive attitude are essential soft skills for resolving customer inquiries effectively. These competencies ensure efficient issue resolution, enhance customer satisfaction, and support UPS's reputation for reliable service.

What is the difference between Customer Service Ups and Customer Support Specialist?

AspectCustomer Service UpsCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications like HDI or CompTIA may be beneficial
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support centers, or online support teams
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesTechnology, software, telecommunications, and service sectors
Common Search & Comparison IntentCustomer Service Ups vs Customer Support Specialist

Customer Service Ups and Customer Support Specialist roles often overlap in work environment and required credentials. However, Customer Service Ups typically focus on general customer interactions in retail or service settings, while Customer Support Specialists often handle technical issues in tech or software industries. Both roles aim to enhance customer satisfaction but differ in technical complexity and industry focus.

What cities are hiring for Customer Service Ups jobs?

Cities with the most Customer Service Ups job openings:

What states have the most Customer Service Ups jobs?

States with the most job openings for Customer Service Ups jobs include:

Customer Service Ups jobs near you
Infographic showing various Customer Service Ups job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Cashier and Customer Service

UPS Store #4182

West Linn, OR

$16.50 - $16.80/hr

Part-time

Posted 5 days ago

Job description

Join Our Team as a Cashier and Customer Service Representative!

Are you a people person with a knack for providing excellent customer service? UPS Store #4182 in West Linn, OR, is looking for a friendly and reliable Cashier and Customer Service Representative to join our team. If you enjoy working in a fast-paced environment and have at least one year of experience, we’d love to hear from you!

What You'll Be Doing

As a Cashier and Customer Service Representative, you’ll be the face of our store, ensuring every customer leaves with a smile. Your responsibilities will include:

  • Greeting customers warmly and assisting them with their needs.
  • Operating the cash register and handling transactions accurately.
  • Providing information about our services, including shipping, printing, and mailbox rentals.
  • Maintaining a clean and organized workspace.
  • Assisting with packaging and shipping tasks as needed.
  • Resolving customer inquiries and ensuring a positive experience.
What We're Looking For

To thrive in this role, you'll need:

  • At least 1 year of experience in a cashier or customer service role.
  • Strong communication and interpersonal skills.
  • A positive attitude and a commitment to providing excellent service.
  • Attention to detail and the ability to multitask in a busy environment.
  • Basic computer skills and comfort with learning new systems.
Why Join UPS Store #4182?

At UPS Store #4182, we pride ourselves on being a trusted resource in the West Linn community. We value teamwork, professionalism, and a customer-first approach. When you join our team, you’ll be part of a supportive and welcoming environment where your contributions make a real difference.

Ready to Apply?

If you’re ready to bring your customer service skills to a team that values your expertise, we’d love to meet you! Apply today and take the first step toward an exciting opportunity with UPS Store #4182 in West Linn, OR.


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