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Online Reputation Manager Jobs in Michigan (NOW HIRING)

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Ability to explain platform algorithms, engagement strategies, and online reputation management while preparing students for professional networking, personal branding, and social media literacy.

Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism. * Partner with the ...

Hospitality Manager - Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management.

Hospitality Manager - Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management.

Hospitality Manager - Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management.

Hospitality Manager - Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management.

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Online Reputation Manager information

See Michigan salary details

$9.6K

$69.8K

$120.3K

How much do online reputation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for online reputation manager in Michigan is $69,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $97,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an online reputation manager, and why are they important?

To thrive as an Online Reputation Manager, you need expertise in digital marketing, content creation, SEO, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with social media management tools, review platforms, Google Alerts, and reputation monitoring software is essential. Strong problem-solving, crisis management, and communication skills help you effectively address negative feedback and build positive brand sentiment. These skills are crucial for maintaining and enhancing a company's public image, which directly impacts customer trust and business success.

What is an online reputation manager?

An online reputation manager is a professional responsible for monitoring, influencing, and maintaining a positive digital presence for individuals or organizations. They use tools like search engine optimization, social media management, and content creation to address negative information and promote favorable content. This role often requires skills in communication, analytics, and familiarity with reputation management software.

How does an online reputation manager typically collaborate with other departments within an organization?

Online Reputation Managers often work closely with teams such as marketing, public relations, customer service, and legal to ensure a unified brand message and effective response to online feedback. They coordinate with marketing to create proactive campaigns, consult with PR on crisis management strategies, and collaborate with customer service to address and resolve negative reviews or comments. This cross-functional collaboration helps maintain a consistent online presence and quickly addresses potential reputation risks.

What does an online reputation manager do?

An Online Reputation Manager is responsible for monitoring, influencing, and maintaining the public perception of a person or organization on the internet. Their tasks typically include managing social media profiles, responding to reviews or comments, developing strategies to improve a brand’s online image, and addressing any negative content that could harm the reputation. They may also work on search engine optimization (SEO) to ensure positive information appears prominently in search results. Their goal is to build and protect a positive digital presence for their clients or company.

What is the role of an online reputation manager?

An online reputation manager is responsible for monitoring, influencing, and maintaining a positive online presence for individuals or organizations. They use tools like social media management and review platforms to address negative content, promote positive information, and develop strategies to enhance reputation. This role often requires skills in communication, analytics, and familiarity with reputation management software.
What are popular job titles related to Online Reputation Manager jobs in Michigan? For Online Reputation Manager jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Online Reputation Manager jobs? Cities in Michigan with the most Online Reputation Manager job openings:
Infographic showing various Online Reputation Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,835 per year, or $33.6 per hour.

Digital Brand & Reputation Manager

Beztak

Farmington Hills, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago


Beztak rating

5.5

Company rating: 5.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

189th of 202 rated real estate companies


Job description

Beztak, a national Real Estate Development, Construction and Property management company, wants you to join our family of talented individuals. We are seeking to hire a Digital Brand amp; Reputation Manager to join our team, in-person in Farmington Hills, MI.
The Digital Brand and Reputation Manager is responsible for protecting and enhancing Beztak’s online brand presence by ensuring every digital customer touchpoint reflects the company’s commitment to quality, service, and professionalism. This role leads Beztak’s online reputation strategy, oversees reputation management initiatives, and supports the integrity and effectiveness of customer-facing marketing assets across a portfolio of communities.

Working collaboratively with Marketing, Operations, and external partners, this position drives brand consistency, customer engagement, and continuous improvement by leveraging digital marketing best practices, data-driven insights, and emerging technologies. The ideal candidate is an organized, strategic thinker with exceptional communication skills, strong digital marketing knowledge, and a passion for delivering an exceptional online customer experience.
Competitive compensation is being offered!
ESSENTIAL FUNCTIONS:
Online Reputation Management
  • Lead Beztak’s online reputation strategy across all communities.
  • Manage review programs, customer engagement initiatives, and reputation platforms.
  • Monitor reputation trends and recommend opportunities to strengthen customer satisfaction and brand perception.
  • Leverage AI-powered tools and emerging technologies to improve efficiency while maintaining an authentic brand voice.
Digital Brand amp; Marketing Asset Management
  • Oversee customer-facing digital marketing assets to ensure accuracy, consistency, and alignment with brand standards.
  • Manage and maintain property marketing collateral, virtual marketing experiences, and related content.
  • Coordinate updates with internal teams, vendors, and external partners.
Marketing Analysis amp; Business Support
  • Lead or support marketing health assessments and property marketing evaluations.
  • Identify opportunities to improve marketing effectiveness and customer experience.
  • Develop recommendations and communicate findings to internal stakeholders.
Executive Presentations amp; Client Support
  • Develop professional presentations for business development, property analysis, and executive initiatives.
  • Partner with cross-functional teams to gather information and present marketing insights in a clear, compelling manner.
Platform Administration amp; Process Improvement
  • Administer assigned digital marketing platforms and vendor relationships.
  • Evaluate and implement process improvements that enhance operational efficiency and the digital customer experience.
  • Maintain documentation, best practices, and standards for assigned responsibilities.
PERSONAL QUALITIES:
  • Customer Service Orientation – extends to both internal and external customers.
  • Strong project management skills
  • Collaborative mindset
  • Confident and dynamic personality
QUALIFICATIONS AND EDUCATION:
  • Degree in Marketing, Digital marketing, Communications, Advertising, Public Relations or similar
  • 5 years of brand management experience
  • Experience with platforms such as Birdeye, Reputation.com, Yext, SOCi, or similar tools strongly preferred
  • Familiarity with AI-assisted marketing and customer engagement tools
  • Strong understanding of:
    • online reputation management
    • customer review strategy
    • digital brand consistency
  • Exceptional written communication and editorial judgment
  • Strong organizational skills and attention to detail
  • Ability to manage multiple properties/accounts and prioritize effectively
  • Experience in multifamily, hospitality, franchise, retail, or multi-location marketing environments is a plus
  • Creative eye and ability to oversee visual/branding initiatives without serving as the primary designer
BEZTAK PERKS amp; BENEFITS:
Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don’t have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E’s: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team.
Some of our most popular benefits include:
  • 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
  • Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
  • Life Insurance, provided at no cost to the employee.
  • Five medical plan options – several including a Health Savings Account with an employer contribution
  • Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
  • Employee Referral Program
  • Tuition Reimbursement Program

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