ZipRecruiter

Log In

1

Online Helpdesk Jobs in Decatur, IL (NOW HIRING)

McDonald's

Guest Experience Lead (GEL)

Lincoln, IL · On-site

$15 - $17/hr

You'll support the team and help create a welcoming, efficient restaurant environment. Key ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Guest Experience Lead (GEL)

Clinton, IL · On-site

$15 - $17/hr

You'll support the team and help create a welcoming, efficient restaurant environment. Key ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Maintenance Team Member

Lincoln, IL · On-site

$16 - $18/hr

You'll help keep the restaurant clean, safe, and fully operational. This role is key to creating a ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Crew Team Member

Lincoln, IL · On-site

$15 - $17/hr

You'll provide excellent customer service, prepare food, and help maintain a clean and safe ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Maintenance Team Member

Clinton, IL · On-site

$16 - $18/hr

You'll help keep the restaurant clean, safe, and fully operational. This role is key to creating a ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Maintenance Team Member

Clinton, IL · On-site

$16 - $18/hr

You'll help keep the restaurant clean, safe, and fully operational. This role is key to creating a ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

McDonald's

Crew Team Member

Clinton, IL · On-site

$15 - $17/hr

You'll provide excellent customer service, prepare food, and help maintain a clean and safe ... Free college through Colorado Technical University Online * 401(k) with company match * Free meal ...

Best Buy

Retail Sales Associate

Forsyth, IL · On-site

$13.75 - $15.75/hr

... help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in ...

Best Buy

Retail Sales Associate

Forsyth, IL

$13.75 - $15.75/hr

... help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in ...

next page

Showing results 1-20

All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Decatur, IL

Online Helpdesk information

See Decatur, IL salary details

$12

$22

$32

How much do online helpdesk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for online helpdesk in Decatur, IL is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.19 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

How can I make 2000 a week working from home?

An online helpdesk role can potentially pay $2000 or more per week if you have extensive experience, strong technical skills, and work full-time hours. Achieving this income may involve handling high-volume support, specializing in in-demand areas, or working for companies that offer premium pay for advanced expertise and certifications. Building a reputation for efficiency and customer satisfaction can also lead to higher earnings in remote helpdesk positions.

Is AI replacing IT's help desk?

AI is increasingly used in helpdesk roles to automate routine tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI tools complement rather than replace helpdesk staff, as human oversight and customer service skills remain essential for resolving nuanced or sensitive issues.

How to make 1000 a week remotely?

An online helpdesk professional can increase earnings by providing high-quality support, gaining specialized certifications, and working for multiple clients or companies simultaneously. Building a strong skill set in customer service, technical troubleshooting, and using helpdesk software can also help maximize income potential in a remote setting.

What job makes $10,000 a month without a degree?

An online helpdesk role can potentially pay $10,000 a month for experienced professionals who develop strong technical skills, customer service abilities, and certifications in relevant software or IT support. High earnings typically require years of experience, specialization, or working for large organizations with high-volume support needs.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What are popular job titles related to Online Helpdesk jobs in Decatur, IL? For Online Helpdesk jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Decatur, IL look for? The top searched job categories for Online Helpdesk jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Online Helpdesk jobs? Cities near Decatur, IL with the most Online Helpdesk job openings:
Online Helpdesk jobs near you
Home Care Aide - driving required

Home Care Aide - driving required

Help at Home

Clinton, IL

$18.75 - $21/hr

Other

Medical, PTO

Posted 22 days ago

Help At Home rating

5.9

Company rating: 5.9 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

131st of 228 rated social care providers

Job description

Help at Home is hiring TODAY in your community! We are seeking a compassionate and reliable caregiver who can provide in-home support to clients and assist with transportation needs. The ideal candidate MUST have a valid driver’s license, insurance and a safe & reliable vehicle. They will help with daily activities and safely transport clients to appointments, errands, and social outings.

Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. 


Why should you join Help at Home?

  • Flexible scheduling   
  • Pay ranges from $18.75 to $21.00 an hour *with experience (can vary by location and/or care plan)
  • Mileage reimbursement for all client-related driving
  • No experience required
  • Amazing benefits – health care, paid time off, and cash bonuses!
  • Meaningful work with clients who need your help
  • Industry leader with 40+ years of history in a high-demand field
  • Veteran-Friendly Employer: We encourage veterans, active military, and their spouses to apply for positions. Our roles are flexible, and we value your experience and expertise. 

Become a Help at Home Hero TODAY! Apply online or in person!


As a Home Care Aide, you’ll work 1-on-1 with your clients inside their homes, and support them with the following types of activities:

  • Light housekeeping, including organizing, laundry, and basic cleaning
  • Personal activities such as dressing, grooming, and assisting with meals
  • Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your clients to appointments.

We are hiring now in your community – join our team and build your career in a high-demand industry.


Eligibility Requirements:

  • Valid driver’s license or ID
  • Active Insurance in your name
  • Access to reliable transportation
  • Comfortable driving clients of all mobility levels
  • Ability to assist clients in and out of vehicles as needed
  • Dedication to professional development, including organizational and state-required training


Caregivers must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.  

 

Data Security and Privacy Statement:

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

What Help At Home employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom