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Online Helpdesk Support Jobs (NOW HIRING)

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Additional Information Kushal kumar IT Recruiter US ...

helpdesk support

Denver, CO

$20.50 - $27.75/hr

Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance ...

HelpDesk Support

Denver, CO ยท On-site

$20.50 - $27.75/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. These positions ...

Helpdesk Support

Salt Lake City, UT ยท On-site

$19.25 - $26.25/hr

Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred but not required. * Successful candidates should possess technical ...

Helpdesk Support

Saint Petersburg, FL ยท On-site

$19 - $25.50/hr

... support (via remote access software) Background: 1. 3-5 years technical support experience 2. Corporate desktop / laptop support experience, ideally in a large organisation (1000+ staff) Hard Skills ...

Helpdesk Support

Memphis, TN ยท On-site

$19.50 - $26.25/hr

... supporting a logistics operation including infrastructure (PC's, printers, scanners, networks) and applications (SAP) Experience working with Office 365 tools (Office, Teams, Delve, etc.) Ability to ...

Description We are seeking a helpdesk support tech to records customer and problem information into the Ticketing system. Updates tickets with appropriate entries and closes tickets with resolution ...

Windows Helpdesk Support

Wilton, CT ยท On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ...

Helpdesk Support Specialist

Boulder, CO ยท On-site

$52 - $78/hr

We are seeking an energetic individual to work full-time in our Boulder office as a Helpdesk Support Specialist. This is an experienced professional position for someone with 3+ years of experience ...

Helpdesk Support Technician

Vandalia, OH

$18.75 - $25.50/hr

Job Summary of the Helpdesk Support Technician The Helpdesk Support Technician performs varying degrees of problem determination and resolution of desktop hardware and software problems through the ...

New

Description We are seeking a helpdesk support tech to records customer and problem information into the Ticketing system. Updates tickets with appropriate entries and closes tickets with resolution ...

About the Role We are seeking a customer-focused Help Desk Support Technician to join our IT team. In this role, you will provide technical support to employees both onsite and remotely, ensuring ...

Showing results 21-40

Online Helpdesk Support information

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$12

$23

$33

How much do online helpdesk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online helpdesk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an online helpdesk support?

An Online Helpdesk Support role involves assisting customers or internal users with technical issues, software problems, or general IT-related queries through online platforms such as chat, email, or ticketing systems. These professionals diagnose problems, provide solutions, and may escalate complex issues to higher-level technical staff. They play a crucial role in ensuring smooth IT operations and user satisfaction by resolving issues efficiently and providing clear instructions.

What are the key skills and qualifications needed to thrive as an online helpdesk support?

To thrive as an Online Helpdesk Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a basic understanding of IT systems, often supported by a relevant diploma or certification such as CompTIA A+. Familiarity with ticketing systems like Zendesk or ServiceNow and remote support tools is commonly required. Excellent communication, patience, and active listening are crucial soft skills for effectively assisting users and de-escalating issues. These skills ensure prompt and efficient user support, contributing to higher customer satisfaction and smooth IT operations.

What are some common challenges faced by online helpdesk support professionals and how can they be managed?

Online Helpdesk Support professionals often encounter challenges such as managing high ticket volumes, troubleshooting a wide range of technical issues, and communicating effectively with users who have varying levels of technical understanding. To manage these challenges, it's important to develop strong organizational skills, utilize ticket management systems efficiently, and maintain clear, patient communication. Continuous learning about new technologies and regular collaboration with technical teams can also help resolve issues more efficiently and improve overall customer satisfaction.

What cities are hiring for Online Helpdesk Support jobs?

Cities with the most Online Helpdesk Support job openings:

What are the most commonly searched types of Helpdesk Support jobs?

The most popular types of Helpdesk Support jobs are:

What states have the most Online Helpdesk Support jobs?

States with the most job openings for Online Helpdesk Support jobs include:

$19.25 - $26/hr

Contractor

Re-posted 19 days ago


Job description

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Job Details:
Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications,
telephony and paging systems, personal computers and mobile devices.

Qualifications

Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.

Additional Information

Kushal kumarย 


ย IT Recruiter

US Tech Solutions

Phone No. #201-932-1539



US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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