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Online Fraud Analyst Jobs (NOW HIRING)

Zumiez

Fraud Analyst

Lynnwood, WA · On-site

$18 - $28/hr

Position Summary The Digital Fraud Analyst is a frontline role focused on actively managing fraud prevention queues and ensuring the secure processing of online transactions. This position is ...

ITC Federal, Inc

Fraud Analyst

Fairfax, VA · Remote

Fraud Analyst Location US- ID 2026-1567 Remote Yes Overview JOB TITLE: Fraud Analyst AGENCY ... Two years' experience in performing on-line database research and telephone research. * Working ...

Skyhigh Networks

Fraud Analyst

Charleston, WV · On-site +1

Fraud Analyst Role Overview: We are seeking an experienced Data Analyst to join our dynamic ... online world, empowering them to live securely through integrated, intuitive solutions that ...

DL Evans Bank

Fraud Analyst

Boise, ID

The Fraud Analyst assumes the role of the Verafin administrator for the Bank's fraud management ... online job application! D.L. Evans Bank is an Equal Opportunity Employer - veterans/individuals ...

Midwest Bank

Fraud Analyst

Norfolk, NE · On-site

Join Our Team as a Fraud Analyst Were looking for a detail-oriented and analytical Fraud Analyst to join our team. In this role, youll play a key part in protecting our customers and the bank by ...

McAfee Corp.

Fraud Analyst

Reston, VA · On-site

Fraud Analyst Role Overview: We are seeking an experienced Data Analyst to join our dynamic ... online world, empowering them to live securely through integrated, intuitive solutions that ...

State of South Carolina

Fraud Analyst

Columbia, SC · Hybrid

$60K - $88K/yr

As a Fraud Analyst you will perform reviews of individual income tax returns to identify possible ... Ready to apply Apply online and complete the application fully, including all current and previous ...

PATRIOT BANK, N.A.

Fraud Analyst

Los Angeles, CA · On-site

Review and analyze transactional data and account activity for unusual, potentially suspicious, and ... Fraud experience - minimum one years in online risk (fraud/AML/CTF) prevention * Prepaid and ...

Nymbus, Inc.

Fraud Analyst

The Fraud Analyst is part of the Risk & Compliance team within Nymbus. The Fraud Analyst is responsible for supporting the Senior Director of Fraud in the overall fraud function, with the ongoing ...

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How much do online fraud analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for online fraud analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Online Fraud Analyst position, and why are they important?

To thrive as an Online Fraud Analyst, you need analytical thinking, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, SQL, Excel, and industry certifications like Certified Fraud Examiner (CFE) are often required. Strong communication, problem-solving abilities, and a proactive mindset set outstanding analysts apart. These skills are vital for accurately identifying and investigating fraudulent activity, minimizing financial risk, and maintaining organizational trust.

What qualifications do I need to be a fraud analyst?

To become an online fraud analyst, candidates typically need a bachelor's degree in fields like finance, criminal justice, or cybersecurity. Relevant skills include data analysis, attention to detail, knowledge of fraud detection tools, and sometimes certifications such as Certified Fraud Examiner (CFE) or Certified Financial Crime Specialist (CFCS). Experience with transaction monitoring systems and strong analytical abilities are also important.

What does an Online Fraud Analyst do?

An Online Fraud Analyst monitors transactions and online activities to detect and prevent fraudulent activities. They analyze data patterns, investigate suspicious behaviors, and use fraud detection tools to mitigate risks. Their role involves collaborating with other teams to enhance security measures and minimize financial losses. Additionally, they stay updated on emerging fraud trends and recommend strategies to improve fraud prevention.

Will the fraud analyst be replaced by AI?

Online fraud analysts perform tasks that require critical thinking, judgment, and understanding of complex patterns, which AI currently cannot fully replicate. While AI tools can assist in detecting suspicious activity and automating routine tasks, human analysts are essential for interpreting data, making decisions, and handling nuanced cases. Therefore, the role is likely to evolve with technology rather than be completely replaced.

How do I become a fraud analyst?

To become a fraud analyst, typically one needs a bachelor's degree in finance, accounting, or a related field, along with strong analytical skills and attention to detail. Relevant experience in finance, customer service, or cybersecurity can be beneficial, and certifications such as the Certified Fraud Examiner (CFE) can enhance job prospects. Proficiency with data analysis tools and an understanding of fraud prevention techniques are also important.

What are typical challenges faced by Online Fraud Analysts, and how do they overcome them?

Online Fraud Analysts often navigate the rapidly evolving tactics used by fraudsters, which require staying current with the latest scams and adapting detection strategies quickly. Analysts must balance efficiency with accuracy, ensuring legitimate transactions are not mistakenly flagged as fraudulent, which can impact customer experience. Collaboration with IT, risk, and customer support teams is essential for gathering data and coordinating response efforts. Successful analysts stay ahead by engaging in ongoing training, leveraging advanced analytics tools, and maintaining open communication across departments.

How much does a fraud analyst earn?

The average salary for an online fraud analyst typically ranges from $45,000 to $75,000 per year, depending on experience, location, and the size of the organization. Entry-level analysts may earn less, while those with specialized skills or certifications can earn higher salaries. Many fraud analysts also receive benefits such as health insurance and performance bonuses.
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Online Fraud Analyst jobs near you
Fraud Analyst

Fraud Analyst

Zumiez

Lynnwood, WA • On-site

$18 - $28/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Zumiez rating

5.0

Company rating: 5.0 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

84th of 102 rated fashion retailers

Job description

Position Title: Fraud Analyst
Department: Digital
Reports To: Order Verification Supervisor
FLSA Status: Non-Exempt
Location: In Office, Zumiez Home Office - Lynnwood, WA
Wage Range: $18.00 - $28.00 Hourly
Effective Date: 04/25/2025
Benefits: Medical, dental, vision, stock purchase program, 401k, product discount.
Position Summary
The Digital Fraud Analyst is a frontline role focused on actively managing fraud prevention queues and ensuring the secure processing of online transactions. This position is responsible for executing real-time fraud screening, verifying customer details, and resolving payment exceptions within the e-commerce pipeline. Working in close coordination with the Order Verification, Customer Care and Accounting teams, this role ensures seamless queue management and operational flow while minimizing financial risk and loss.
Key Responsibilities
  • Operate and maintain fraud detection queues, reviewing flagged orders in real-time to determine risk level and release, hold, or cancel as appropriate
  • Take immediate action on suspicious transactions, following up with customers via phone or email to verify identity and ensure account safety
  • Prioritize and manage daily workflow in fraud and payment exception queues to ensure timely resolution within SLA
  • Identify recurring fraud patterns or gaps in fraud filters and escalate recommendations for updates to fraud screening rules
  • Support smooth operations by maintaining queue hygiene, documenting case outcomes, and ensuring accurate categorization of fraud cases
  • Serve as a point of escalation for the customer service team regarding questionable orders or unusual customer activity
  • Coordinate with financial institutions and law enforcement to gather or report information related to fraudulent transactions
  • Process customer refunds, chargebacks, and exception funds in accordance with established procedures
  • Participate in cross-functional stand-ups or huddles to align on daily fraud trends, queue volumes, and customer impact
  • Perform other related duties as required to support efficient fraud operations

Required Qualifications
  • 2+ years of hands-on experience in order operations, queue management, customer service-related contact or transaction screening
  • Familiarity with fraud detection platforms (e.g., CyberSource Decision Manager preferred) and case queue systems
  • Strong ability to analyze patterns and make quick, informed decisions with limited information
  • Exceptional organizational and prioritization skills in a high-volume, fast-paced environment
  • Comfortable working with ambiguity and shifting fraud tactics in real-time
  • Proactive and communicative team player with a calm, professional presence when interacting with customers or internal teams
  • Strong attention to detail with the ability to execute repeatable tasks efficiently and accurately

Physical Demands & Work Environment
  • Frequent use of phone, email, and online communication tools
  • Typically works in a shared office or open-floor environment, often in close proximity to teammates
  • Position requires flexibility to work weekends and holidays as part of a rotating schedule, based on business needs
  • Prolonged periods of desk work and computer use

This job description outlines the core responsibilities of the position and may evolve as business needs change. All tasks are considered essential unless otherwise noted. Reasonable accommodations may be provided for individuals with disabilities. The company retains the right to revise this description at any time.
Position Title: Fraud Analyst
Department: Digital
Reports To: Order Verification Supervisor
FLSA Status: Non-Exempt
Location: In Office, Zumiez Home Office - Lynnwood, WA
Wage Range: $18.00 - $28.00 Hourly
Effective Date: 04/25/2025
Benefits: Medical, dental, vision, stock purchase program, 401k, product discount.
Position Summary
The Digital Fraud Analyst is a frontline role focused on actively managing fraud prevention queues and ensuring the secure processing of online transactions. This position is responsible for executing real-time fraud screening, verifying customer details, and resolving payment exceptions within the e-commerce pipeline. Working in close coordination with the Order Verification, Customer Care and Accounting teams, this role ensures seamless queue management and operational flow while minimizing financial risk and loss.
Key Responsibilities
  • Operate and maintain fraud detection queues, reviewing flagged orders in real-time to determine risk level and release, hold, or cancel as appropriate
  • Take immediate action on suspicious transactions, following up with customers via phone or email to verify identity and ensure account safety
  • Prioritize and manage daily workflow in fraud and payment exception queues to ensure timely resolution within SLA
  • Identify recurring fraud patterns or gaps in fraud filters and escalate recommendations for updates to fraud screening rules
  • Support smooth operations by maintaining queue hygiene, documenting case outcomes, and ensuring accurate categorization of fraud cases
  • Serve as a point of escalation for the customer service team regarding questionable orders or unusual customer activity
  • Coordinate with financial institutions and law enforcement to gather or report information related to fraudulent transactions
  • Process customer refunds, chargebacks, and exception funds in accordance with established procedures
  • Participate in cross-functional stand-ups or huddles to align on daily fraud trends, queue volumes, and customer impact
  • Perform other related duties as required to support efficient fraud operations

Required Qualifications
  • 2+ years of hands-on experience in order operations, queue management, customer service-related contact or transaction screening
  • Familiarity with fraud detection platforms (e.g., CyberSource Decision Manager preferred) and case queue systems
  • Strong ability to analyze patterns and make quick, informed decisions with limited information
  • Exceptional organizational and prioritization skills in a high-volume, fast-paced environment
  • Comfortable working with ambiguity and shifting fraud tactics in real-time
  • Proactive and communicative team player with a calm, professional presence when interacting with customers or internal teams
  • Strong attention to detail with the ability to execute repeatable tasks efficiently and accurately

Physical Demands & Work Environment
  • Frequent use of phone, email, and online communication tools
  • Typically works in a shared office or open-floor environment, often in close proximity to teammates
  • Position requires flexibility to work weekends and holidays as part of a rotating schedule, based on business needs
  • Prolonged periods of desk work and computer use

This job description outlines the core responsibilities of the position and may evolve as business needs change. All tasks are considered essential unless otherwise noted. Reasonable accommodations may be provided for individuals with disabilities. The company retains the right to revise this description at any time.

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About Zumiez

Sourced by ZipRecruiter

Zumiez, headquartered in Lynnwood, WA, US, operates within the retail industry, specifically focusing on skateboarding, snowboarding, and motocross equipment, apparel, and accessories. Founded in 1978 by Thomas Campion and Gary Haakenson, the company initially catered solely to the local surf and skate crowd but eventually expanded its reach both nationally and globally. Today, Zumiez has more than 600 stores worldwide. The company prides itself on providing localized merchandise that resonates with local youth culture, underscoring its commitment to fostering a sense of community and connectedness. The core mission of Zumiez is to offer consumers the best selection of products relevant to their lifestyles and interests in an exciting and fast-paced environment.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Lynnwood, WA, US

Year founded

1978

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