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Online Customer Service Representative Jobs in Reston, VA

Caliber

Customer Service Representative

Arlington, VA · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

FastSigns

Customer Service Representative

Washington, DC · On-site

$18.40/hr

Customer Service Representative Do your friends and co-workers refer to you as a people person ... We have the most extensive training programs both online and in-person in the industry. Working for ...

Semiserve

Customer Service Representative

Ashburn, VA · On-site

$20 - $23/hr

Customer Service Representative Location: Ashburn, VA Pay: $20.00-$23.00/hour Schedule: Full-Time Duration: 8-Month Contract-to-Hire Position Summary PTS Advance is hiring a Customer Service ...

Kelly Services

Customer Service Rep

Sterling, VA

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule: Monday-Friday, 2:00 pm-10:30 pm Pay: $22.50/hr About the Role: We are seeking a dedicated Customer ...

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Matheson Inc.

Customer Service Representative

Manassas Park, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and prospective customers and sales concerning accepting, shipping and delivery of Matheson Tri-Gas (MTG ...

Specialty

Customer Service Representative

Leesburg, VA · On-site

$16.75 - $23/hr

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people bring their ideas to life? Our printing company is looking for a Customer Service Representative who ...

U-Haul

Customer Service Representative

Capitol Heights, MD · On-site

$15.30 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Washington, DC · On-site

$18.40 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12.77 - $13.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Takoma Park, MD · On-site

$15.30 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Springfield, VA

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 41-60

All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Reston, VA

Online Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do online customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What are the most commonly searched types of Customer Service Representative jobs in Reston, VA?

The most popular types of Customer Service Representative jobs in Reston, VA are:

What are popular job titles related to Online Customer Service Representative jobs in Reston, VA?

For Online Customer Service Representative jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Representative jobs in Reston, VA look for?

The top searched job categories for Online Customer Service Representative jobs in Reston, VA are:

What cities near Reston, VA are hiring for Online Customer Service Representative jobs?

Cities near Reston, VA with the most Online Customer Service Representative job openings:

Online Customer Service Representative jobs near you
Infographic showing various Online Customer Service Representative job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Representative

Caliber

Arlington, VA • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Customer Service Representative

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

Our Collision Customer Service Representative for this position can make up to:

  • $15-18 per hour!

Benefits of Joining Caliber

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay – Paid weekly and eligible for overtime
  • Paid Vacation & Holidays – Begin accruing day 1
  • Career growth opportunities – We promote from within!
  • A career for life - You'll gain hands-on experience within a production shop

Requirements

  • 1+ years of experience within a customer facing environment

Abilities/Skills/Knowledge

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

Apply