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Online Customer Service Representative Jobs in Indiana

Pip INC

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Our Customer Service Representatives work closely with customers and our sales team, providing ... While technology plays a pivotal role in our industry, from print, signs and marketing to online ...

PIP

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Our Customer Service Representatives work closely with customers and our sales team, providing ... While technology plays a pivotal role in our industry, from print, signs and marketing to online ...

dbi

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Zeta Group Inc

Customer Service Rep

Merrillville, IN · On-site

$15.75 - $21.50/hr

Customer Service Representative Company Overview Zeta Group Inc. is excited to announce an opening for a Customer Service Representative. This full-time position is an excellent opportunity for ...

dbi

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Associate Customer Service Rep I Location: Lafayette, IN 47903 Duration: 12 Months Contract (Temp to Perm) Pay Rate : $24/hr. Shift Time: 1st shift, 06:30 AM - 03:00 PM Job Details: * Level I: 0-3 ...

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

kirbyrisk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

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Showing results 21-40

All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Indiana

Online Customer Service Representative information

See Indiana salary details

$9

$17

$25

How much do online customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What are popular job titles related to Online Customer Service Representative jobs in Indiana?

For Online Customer Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Representative jobs in Indiana look for?

The top searched job categories for Online Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Online Customer Service Representative jobs?

Cities in Indiana with the most Online Customer Service Representative job openings:

Online Customer Service Representative jobs near you
Infographic showing various Online Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Monstera Talent

Indianapolis, IN

$800 - $1.0K/wk

Full-time

Posted 25 days ago

Key responsibilities

  • Interact directly with customers to provide information, answer questions, and deliver a positive customer experience.

  • Assist customers with registrations, applications, and service-related processes.

  • Support team and individual performance goals through face-to-face customer interactions and collaboration.

Job description

Customer Service Representative Weekly Pay Full-Time Immediate Start

Location: Indianapolis, IN
Job Type: Full-Time In-Person
Pay:  800–1,000 Performance-Based Bonuses

Customer Service Representative – Join a Growing Team

Our client is hiring a Customer Service Representative to join their expanding team in Indiana. This is an excellent opportunity for individuals who enjoy working with people, delivering outstanding customer service, and developing valuable communication and customer support skills.

Whether you're looking to build your customer service career or bring existing experience to a new opportunity, full training and ongoing support are provided from day one.

Working within busy locations and community events, you'll interact directly with customers, answer questions, provide information about current campaigns, and deliver a positive customer experience while supporting customer registrations and service inquiries.

What You'll Do

As a Customer Service Representative, you'll play an important role in creating exceptional customer experiences through professional face-to-face interactions.

Your responsibilities will include:

  • Greeting customers and providing a friendly, professional welcome.
  • Delivering outstanding customer service during every interaction.
  • Providing information about products, services, and current promotional campaigns.
  • Answering customer questions and resolving inquiries confidently and professionally.
  • Assisting customers with registrations, applications, and service-related processes.
  • Supporting customer satisfaction by ensuring a positive experience from start to finish.
  • Working toward individual and team performance goals.
  • Maintaining high presentation and customer service standards.
  • Collaborating with colleagues in a supportive, team-focused environment.
  • Participating in ongoing training and professional development.
Who We're Looking For

We're looking for individuals who are:

  • Friendly, approachable, and customer-focused.
  • Excellent communicators with strong interpersonal skills.
  • Positive, reliable, and eager to learn.
  • Comfortable working in fast-paced, customer-facing environments.
  • Motivated to achieve goals and deliver exceptional service.
  • Able to work effectively both independently and as part of a team.
  • Available to work full-time.
Experience Welcome From

Applications are encouraged from candidates with experience in:

  • Customer Service Representative
  • Customer Support
  • Customer Care
  • Retail Customer Service
  • Retail Associate
  • Retail Sales Assistant
  • Sales Associate
  • Hospitality
  • Food Service
  • Restaurant Team Member
  • Barista
  • Reception
  • Front Desk
  • Call Centre
  • Contact Centre
  • Brand Ambassador
  • Promotions
  • Events
  • Administration

No previous experience is required. Comprehensive training is provided for the right candidates.

What You'll Receive
  • Weekly pay of  800–1,000 plus performance-based bonuses.
  • Comprehensive paid training and ongoing coaching.
  • Opportunities to develop customer service, communication, and leadership skills.
  • A supportive, collaborative, and energetic team environment.
  • Career progression opportunities into Team Leader and Management positions.
  • Valuable experience in customer service, retail, communications, and sales support.
  • Recognition and rewards based on performance.
Why Apply?
  • Immediate start opportunities.
  • Weekly pay.
  • Full-time position.
  • Paid training.
  • Career development and progression.
  • Friendly and supportive team culture.
  • Performance bonuses and incentives.
  • No experience necessary.
Apply Today

If you're passionate about delivering excellent customer service and want to grow your career with a supportive team, we'd love to hear from you.

Submit your application with your current contact details today. Shortlisted candidates are typically contacted within 1–3 business days to discuss the next stage of the recruitment process.

Apply