Recruiter
Indianapolis, IN · On-site
Key ResponsibilitiesInteracts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and ...
Quick apply
Recruiter
Indianapolis, IN · On-site
Key ResponsibilitiesInteracts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and ...
Manager Customer Service
Richmond, IN · On-site
$84K - $102K/yr
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...
Manager Customer Service
Richmond, IN · On-site
$84K - $102K/yr
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...
Manager Customer Service
Richmond, IN · Remote
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...
Manager Customer Service
Richmond, IN · Remote
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...
Responsibilities • Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop • Support Outside Sales ...
Responsibilities • Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop • Support Outside Sales ...
Responsibilities Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop Support Outside Sales, Service, and ...
Responsibilities Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop Support Outside Sales, Service, and ...
Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop * Support Outside Sales, Service, and Rental teams by ...
Quick apply
Provide exceptional customer service via phone, email, and online chat for WARE, BoilerWAREhouse.com, WARE Boiler University, and The Valve Shop * Support Outside Sales, Service, and Rental teams by ...
Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations. * Educate customers on various insurance products, coverage ...
Communicate with customers via phone, email, or online chat to understand their insurance needs and provide suitable recommendations. * Educate customers on various insurance products, coverage ...
Register Here THIS IS AN ONLINE EVENT WITH VIRTUAL CHAT OPPORTUNITIES
Register Here THIS IS AN ONLINE EVENT WITH VIRTUAL CHAT OPPORTUNITIES
Contact Center Representative
Fort Wayne, IN · On-site
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Contact Center Representative
Fort Wayne, IN · On-site
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Contact Center Representative
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Contact Center Representative
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Contact Center Representative
Fort Wayne, IN · On-site
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Contact Center Representative
Fort Wayne, IN · On-site
$16.39 - $22.33/hr
POSITION SUMMARY The Contact Center Representative is a key role in the Member Services Resource Center that is in direct contact with our membership via phone or online chat. It is best suited for ...
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Automotive Internet Sales
Evansville, IN · On-site
Respond quickly and professionally to internet leads, phone inquiries, and online chat requests * Build relationships with customers through email, text, phone calls, and in-person appointments
Member Relationship Advocate
Notre Dame, IN · On-site
$18.25 - $23.75/hr
Correspond with members through phone, email, online chat, and written communication while maintaining excellent member service standards. * Actively seek and make lending, investment, and mortgage ...
Member Relationship Advocate
Notre Dame, IN · On-site
$18.25 - $23.75/hr
Correspond with members through phone, email, online chat, and written communication while maintaining excellent member service standards. * Actively seek and make lending, investment, and mortgage ...
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
New
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
New
Client Support Specialist
Carmel, IN · On-site
$17.75 - $24/hr
Handles inbound and outbound customer interactions (e.g., phone, email, online chat, and secure messaging) in accordance with service standards. * Listens to customer needs, identifies the root issue ...
Client Support Specialist
Carmel, IN · On-site
$17.75 - $24/hr
Handles inbound and outbound customer interactions (e.g., phone, email, online chat, and secure messaging) in accordance with service standards. * Listens to customer needs, identifies the root issue ...
Personal Financial Counselor; Fort Wayne, IN
Fort Wayne, IN · On-site
$58K - $93K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Personal Financial Counselor; Fort Wayne, IN
Fort Wayne, IN · On-site
$58K - $93K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Personal Financial Counselor - Edinburgh, IN
Edinburgh, IN · On-site
$45K - $60K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Personal Financial Counselor - Edinburgh, IN
Edinburgh, IN · On-site
$45K - $60K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Personal Financial Counselor; Camp Atterbury, IN
Edinburgh, IN · On-site
$58K - $93K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Personal Financial Counselor; Camp Atterbury, IN
Edinburgh, IN · On-site
$58K - $93K/yr
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video ...
Online Chat information
What is an online chat job?
Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.
What are the key skills and qualifications needed to thrive as an online chat support agent?
To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.
What are some common challenges faced by online chat support representatives, and how can they be managed effectively?
Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.
What is the difference between Online Chat vs Customer Service Representative?
| Aspect | Online Chat | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training in communication and product knowledge | High school diploma or equivalent; often additional customer service training |
| Work Environment | Remote or on-site; digital platform-based | On-site or remote; call centers, retail, or office settings |
| Industry Usage | Common in e-commerce, tech support, and online services | Widespread across retail, telecom, banking, and service industries |
Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.
How to become an online chat agent?
To become an online chat agent, candidates typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat jobs in Indiana?
The most popular types of Chat jobs in Indiana are:
What are popular job titles related to Online Chat jobs in Indiana?
For Online Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Online Chat jobs in Indiana look for?
The top searched job categories for Online Chat jobs in Indiana are:
What cities in Indiana are hiring for Online Chat jobs?
Cities in Indiana with the most Online Chat job openings:
Full-time
Re-posted 28 days ago
Job description
Position Purpose:Attract and find quality applicants to fill specific roles according to requirements. Ensure high-quality candidates, who are culturally fit and work toward shared organizational goals and vision. Manage the process from start to finish, with regular check-ins before and after. Key ResponsibilitiesInteracts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.Assists with job postings and advertisement processes.Screens applications and selects qualified candidates.Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.Collaborates with the hiring manager and or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates and pertinent details.Ensures compliance with federal, state and local employment laws and regulations and company policies.Minimum Experience Requirements1 year of recruiting, sales, or call center experienceHighschool Diploma or Equivalate