ZipRecruiter

Log In

1

Online Amazon Customer Service Jobs in Decatur, GA

defi AUTO, LLC

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Customer Service Specialist defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations ... online banking account needs, including password resets. * Order copies of checks/payments as ...

defi AUTO LLC

Customer Service Specialist

Atlanta, GA · On-site

$20/hr

Position Summary The Customer Service Specialist is responsible for managing a high volume of ... online banking account needs, including password resets. * Order copies of checks/payments as ...

previous page

Showing results 41-60

All JobsOnline Amazon Customer Service JobsOnline Amazon Customer Service Jobs in Decatur, GA

Online Amazon Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do online amazon customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online amazon customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is an online Amazon customer service representative?

Online Amazon Customer Service representatives are professionals who assist customers with their inquiries, orders, returns, and issues related to Amazon's products and services through online channels such as chat, email, and sometimes phone. They handle questions about shipping, account management, payment issues, product information, and help resolve any problems customers may face. These representatives play an essential role in ensuring customer satisfaction by providing timely, accurate, and courteous support. They often work remotely, using Amazon's internal tools and resources to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as an online Amazon customer service representative?

To thrive as an Online Amazon Customer Service Representative, you need strong problem-solving abilities, attention to detail, and proficiency in written and verbal communication, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and Amazon's internal tools is often required. Patience, empathy, and adaptability help you stand out by ensuring positive customer interactions and effective conflict resolution. These skills are vital to efficiently address customer inquiries, maintain satisfaction, and uphold Amazon’s reputation for excellent service.

What are some common challenges faced by online Amazon customer service representatives, and how can they be managed effectively?

Online Amazon Customer Service representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and navigating multiple internal systems simultaneously. Effective time management, clear communication skills, and a thorough understanding of Amazon's policies are essential for success. Representatives are supported with comprehensive training and access to knowledge bases, and teamwork is encouraged to resolve complex issues collaboratively. Staying organized and practicing empathy can help create positive customer experiences and reduce stress in this fast-paced environment.

What is the difference between Online Amazon Customer Service vs Online eBay Customer Service?

AspectOnline Amazon Customer ServiceOnline eBay Customer Service
Required CredentialsHigh school diploma, customer service experience, sometimes certificationsHigh school diploma, customer service experience, familiarity with online platforms
Work EnvironmentRemote, computer-based, flexible hoursRemote, computer-based, flexible hours
Employer & Industry UsageAmazon, e-commerce, retaileBay, online marketplace, retail
Common Search & ComparisonYesYes

Online Amazon Customer Service and Online eBay Customer Service roles share similarities in work environment, credentials, and industry. Both involve remote, computer-based customer support for major online marketplaces. The main difference lies in the platform they support: Amazon versus eBay, each with unique policies and customer interaction styles. Understanding these distinctions helps job seekers target the right role based on their platform preference and experience.

What are the most commonly searched types of Amazon Customer Service jobs in Decatur, GA?

The most popular types of Amazon Customer Service jobs in Decatur, GA are:

What are popular job titles related to Online Amazon Customer Service jobs in Decatur, GA?

For Online Amazon Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Online Amazon Customer Service jobs in Decatur, GA look for?

The top searched job categories for Online Amazon Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Online Amazon Customer Service jobs?

Cities near Decatur, GA with the most Online Amazon Customer Service job openings:

Online Amazon Customer Service jobs near you
Infographic showing various Online Amazon Customer Service job openings in Decatur, GA as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Associate

Alpharetta, GA • On-site

American Signature Furniture
Furniture and Home Furnishings Stores • 1 - 5K employees
Learn more about American Signature Furnitureexternal

$14.25 - $19.50/hr

Other

Re-posted 29 days ago

American Signature Furniture rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

59th of 63 rated furniture retailers

Job description

Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform:
  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

What American Signature Furniture employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply