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One Ocean Network Express Jobs (NOW HIRING)

Ocean Network Express

Coordinator, Sales Support

Meridian, ID · Hybrid

$19.25 - $26.25/hr

... ONE)Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK)

Ocean-Network-Express-

Analyst

Richmond, VA · On-site

... 1+ years Function specific Required Minimum Education Associate's degree preferred Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and ...

Ocean-Network-Express-

Supervisor

Richmond, VA · On-site

... Ocean Network Express (ONE) Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and ...

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How much do one ocean network express jobs pay per year?

As of Sep 14, 2026, the average yearly pay for one ocean network express in the United States is $109,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $133,500.00 per year, depending on experience, location, and employer.

What is a One Ocean Network Express?

A job at One Ocean Network Express (ONE) involves working for a global shipping and logistics company that specializes in container transportation. Employees may work in various roles, including operations, customer service, finance, and logistics planning, to ensure efficient cargo movement worldwide. ONE emphasizes innovation, sustainability, and customer satisfaction, offering career opportunities in a dynamic and international environment.

What does a typical day look like for someone working at One Ocean Network Express (ONE)?

A typical day at ONE involves coordinating shipments, managing bookings and documentation, resolving logistical issues, and communicating with customers and partners worldwide. Team members often collaborate closely with colleagues in operations, customer service, and sales, as well as external stakeholders such as port authorities and freight forwarders. Due to the global nature of the business, there can be time-sensitive tasks and the need to adapt to shifting priorities. The environment is fast-paced but supportive, offering exposure to a diverse array of projects and regular opportunities for professional development.

What are the key skills and qualifications needed to thrive in the One Ocean Network Express position, and why are they important?

To thrive at One Ocean Network Express (ONE), you need a solid understanding of international shipping, logistics, and supply chain management, often supported by a relevant degree or industry certifications. Familiarity with transportation management systems (TMS), cargo tracking software, and global trade regulations is highly valued. Strong interpersonal skills, attention to detail, and the ability to collaborate effectively across cultural and functional boundaries help professionals stand out. These capabilities are essential for ensuring smooth operations, excellent customer service, and compliance in a fast-paced, global shipping environment.

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One Ocean Network Express jobs near you
Infographic showing various One Ocean Network Express job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $109,040 per year, or $52.4 per hour.

Documentation Agent - Supply Chain/Logistics

Richmond, VA • On-site

Ocean Network Express, North America, Inc.
Trucking • 501 - 1,000 employees
Learn more about Ocean Network Express, North America, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Execute the Richmond Export Documentation process following policies and procedures.

  • Respond to customer requests accurately and in a timely manner, providing high levels of customer service.

  • Coordinate with offshore teams to organize and complete specialized documentation functions.

Job description

Job Family: Service Center

Job Title: Agent – Documentation (Richmond)

Role Summary:

This position is responsible for the successful execution of the Richmond Export Documentation process. Required to follow policies and procedures to provide an optimal level of customer service. Responsible for attending to customer’s needs their bill of lading and providing problem resolution internally and to the offshore team. The incumbent will report directly to the Supervisor, Export Documentation

Additional Responsibilities:

● Respond to customer requests timely and accurately

● Provide a high level of customer service both internally and externally

● Ability to handle high volume of daily incoming calls and emails

● Ability to maintain and organize specialized functions, coordinating with offshore for completion

● Analyze and determine necessity for escalation

● Ability to work flexible hours/shifts

● Availability to work extended hours including weekends and holidays according to business need

Core Required Skills and Competencies:

● Ability to evaluate data, analyze, and problem solve

● Ability to multi-task and prioritize

● Ability to succeed and thrive when working independently

● Highly motivated with the ability to work independently and as a team member

● Strong orientation toward achievement at high levels by self

Function-Specific Required Skills and Competencies:

● Applies knowledge, procedures, and good judgment with daily decision-making

● Attention to detail and accuracy

● Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness

● Responds to customers, accurately, and timely in a caring manner

● Strong verbal and written communication skills

Required Minimum Years’ Experience: 0 to 2+ function-related

Required Minimum Education: Bachelor’s Degree Preferred

Company Description

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance,a global ocean carrier consortium.

For more information, please visit www.one-line.com