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Onboarding Implementation Manager Jobs in Reston, VA

CARFAX

National Account Manager

Washington, DC

$75K - $110K/yr

  • Retirement

Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to customer needs and provide exceptional levels of customer service What we're looking for: * 10 + years ...

CARFAX

National Account Manager

Washington, DC · On-site

  • Retirement

Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to customer needs and provide exceptional levels of customer service What we're looking for: * 10 + years ...

CARFAX

National Account Manager

Washington, DC

$75K - $110K/yr

  • Retirement

Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to customer needs and provide exceptional levels of customer service What we're looking for: * 10 + years ...

ZoomInfo

Team Lead, Customer Onboarding

Bethesda, MD · On-site

$200K/yr

As the Senior Team Lead, Customer Onboarding - Enterprise & Strategic Accounts , you will oversee a team of Onboarding and Delivery Managers responsible for driving the successful implementation of ...

acams

Customer Success Specialist

Washington, DC · Hybrid

Responsibilities 1. Own overall operational relationship with assigned clients, which includes managing on-boarding, implementation, training, and high levels of customer satisfaction. Manage and ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Reston, VA

Onboarding Implementation Manager information

See Reston, VA salary details

$40.6K

$107.7K

$174.8K

How much do onboarding implementation manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for onboarding implementation manager in Reston, VA is $107,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $125,900.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What are popular job titles related to Onboarding Implementation Manager jobs in Reston, VA?

For Onboarding Implementation Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Reston, VA look for?

The top searched job categories for Onboarding Implementation Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Onboarding Implementation Manager jobs?

Cities near Reston, VA with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Reston, VA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $107,696 per year, or $51.8 per hour.

Local Business Development Manager (Korean Bilingual, Medical SaaS, SaMD)

Cesna Recruitment

Mclean, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

[Position]

Local Business Development Manager

[About Our Client]

develops AI-driven predictive analytics solutions for hospitals and healthcare systems. Our U.S. subsidiary focuses on commercialization, customer success, and strategic partnerships to accelerate adoption of our medical AI platform.

[Job Summary]

The Local Business Development Manager will lead customer-facing operations including sales prep., sales, market field research, business model development, and ongoing account management for U.S. healthcare providers, strategic partners and any relevant business stakeholders. This role requires strong relationship-building capabilities, experience in healthcare technology sales, and the ability to represent AITRICS' value proposition to stakeholders ranging from clinicians to executives to research the US market. Manager will lead customer-facing operations including sales prep., sales, market field research, business development, and ongoing account management for U.S. healthcare providers, strategic partners and any relevant business stakeholders. This role requires strong relationship-building capabilities, experience in healthcare technology sales, and the ability to represent company's value proposition to stakeholders ranging from clinicians to executives.

[Job Description]

-To manage sales and marketing prep. - market field research in sector medical SaaS / SaMD.

-Continuous research for CMS (Medicare, Medicaid and relevant public stakeholders (e.g. Federal Supply Schedule)

-Drive lead pipeline development for hospitals, health systems, and partners.

-Conduct product demonstrations, customer presentations, and proposal development.

-Build and maintain strong relationships with business stakeholders.

-Support onboarding, implementation planning, and ongoing customer success initiatives.

-Identify upsell opportunities and customer expansion strategies.

-Collaborate closely with HQ teams on pricing, product updates, and customer feedback.

-Usual business reporting to HQ

Requirements

[Qualifications]

-Bachelor's degree in business, Healthcare Management, or related field.

-Minimum 5+ years of experience in sales, account management, or business development- preferably in healthcare or medical SaaS / SaMD or any Healthcare service platform business.

-Natively need to have communication, presentation, and negotiation skills.

-Understanding of healthcare procurement cycles, clinical workflows and CMS perspective is a plus.

-Experience selling to hospitals, health systems, or digital health buyers strongly preferred.

- Bilingual fluency (English/Korean) is required to report HQ in South Korea.

-Experience in start-up or early-stage commercialization environments preferred.

Benefits

- Medical Insurance

- 401k

- Accident insurance

- COBRA

Vacations:

- 20 days for each full calendar year worked.

- If the work period is less than a full calendar year, 20/12 days for each full month worked.

- Plus 1 additional vacation day for each 2 full calendar years worked.

National holidays: 10 days.

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