ZipRecruiter

Log In

1

Onboarding Implementation Manager Jobs in Reston, VA

Doxel

Implementation Operations Specialist

Washington, DC · Remote

$75K - $85K/yr

Working directly under Doxel's senior Enterprise Implementation Manager, you'll own the coordination layer of implementation: knowing exactly what each onboarding needs, tracking it across the ...

ICF

Housing Implementation Growth Lead

Reston, VA · Remote

Key Responsibilities Pipeline Development and Management * Identifyand oversee a pipeline of ... Support overall BD team effectiveness and organizational health, including onboarding, enablement ...

Uscreen

Onboarding Specialist

Washington, DC · On-site

As an Onboarding Specialist, you'll play a critical role in delivering a seamless and empowering ... What You Bring * 3+ years of experience in Implementation, Customer Success, or Account Management ...

Uscreen

Onboarding Specialist

Washington, DC · Remote

As an Onboarding Specialist, you'll play a critical role in delivering a seamless and empowering ... What You Bring * 3+ years of experience in Implementation, Customer Success, or Account Management ...

New

Cesna Group

Local Business Development Manager

Mclean, VA · On-site

$100K - $200K/yr

... onboarding, implementation planning, and ongoing customer success initiatives. * - Identify upsell ... Management, or related field. * - Minimum 5+ years of experience in sales, account management, or ...

Monex

API Implementation Specialist

Washington, DC · On-site

$95K - $110K/yr

Senior Manager of Embedded Solutions Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday ... Monex is looking for an API Implementation Specialist to lead the technical onboarding and ...

previous pagenext page

Showing results 21-40

All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Reston, VA

Onboarding Implementation Manager information

See Reston, VA salary details

$40.6K

$107.7K

$174.8K

How much do onboarding implementation manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for onboarding implementation manager in Reston, VA is $107,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $125,900.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What are popular job titles related to Onboarding Implementation Manager jobs in Reston, VA?

For Onboarding Implementation Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Reston, VA look for?

The top searched job categories for Onboarding Implementation Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Onboarding Implementation Manager jobs?

Cities near Reston, VA with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Reston, VA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $107,696 per year, or $51.8 per hour.

Implementation Operations Specialist

Doxel

Washington, DC • Remote

$75K - $85K/yr

Full-time

Re-posted 14 days ago

Job description

Construction is the second-largest industry in the world—nearly 4x the size of SaaS—yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste.

Doxel brings computer vision and AI to construction, giving teams real-time visibility into progress, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, Doxel is used every day to support better decisions and faster delivery. Our platform is trusted by industry leaders including Shell, Genentech, HCA Healthcare, Kaiser, Turner, and Layton.

Doxel’s automated progress tracking solution keeps teams aligned with hard facts that leave no ambiguity on where the project is today, where it will be tomorrow and what decisions need to be made to land it on schedule and on budget. This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16% savings on monthly cash flow.

Backed by Insight Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and Enterprise go-to-market teams, we're driven to help our customers win. 

Join us as we continue our journey to transform the $15T Construction Industry!


The Role

You’ll be the engine that keeps customer onboardings moving. Working directly under Doxel’s senior Enterprise Implementation Manager, you’ll own the coordination layer of implementation: knowing exactly what each onboarding needs, tracking it across the internal teams who supply it, and chasing down the gaps before they slip. When a project stalls because a file is missing or a stakeholder went quiet, you’re the person who catches it first.

This is a hands-on, detail-heavy role for someone who takes pride in making sure nothing falls through the cracks. You’ll start by supporting your manager’s accounts and, as you prove you can reliably drive onboardings to completion, you’ll earn increasing direct ownership of customer relationships and accounts of your own.

If you like seeing the impact of your work in days, not quarters, and you want a clear path to grow into a full implementation role, this is that opportunity. 

This role is based remotely on the East Coast, with flexibility to overlap some EMEA hours.

Your Day to Day
  • Own the requirements for each onboarding in your portfolio — know what “done” looks like and track every open item against it
  • Coordinate across the internal teams who supply pieces of each implementation, holding them accountable for deliverables on time
  • Request, arrange, validate, and prepare onboarding files to ensure timely, accurate delivery
  • Track status across multiple concurrent onboardings and surface what’s outstanding, stuck, or at risk before it becomes a problem
  • Flag risks early to your manager with the context needed to act — and propose a path forward, not just the problem
  • Liaise between department stakeholders to keep everyone aligned on project status
  • Support customer-facing communication on assigned accounts, growing into direct ownership as you build trust and judgment
  • Communicate clearly and concisely in writing — email and async updates are the primary way work gets done
  • Spot friction in how onboardings run and bring observations forward to help improve the process
What Success Looks Like
  • Earn increasing ownership of customer-facing accounts as you demonstrate judgment and reliability in driving onboardings to completion
  • Spot friction in how onboardings run and bring recommendations forward to improve the process for the organization
  • Manage multiple concurrent onboardings and customer projects
What You Bring
  • 2+ years in software operations, implementation support, project coordination , or a similar multi-stakeholder coordination role
  • Comfortable holding many threads at once — you can coordinate several workstreams that each depend on other people without losing track of any
  • Process and structure-driven, with a real method for tracking dependencies and making sure nothing slips
  • Meticulously organized with excellent written communication skills
  • Coachable and self-aware — you take direction well, learn why the system works, and bring your own perspective once you have the context
  • Proactive and self-motivated, you’re a beacon of positivity and enthusiasm
  • High aptitude and willingness to continually learn new technologies
  • Adaptable to ever-evolving processes, with strong personal initiative to execute
  • Comfortable supporting US and EMEA times
  • Travel to our mandatory quarterly business reviews (QBRs) 4X per year and additional travel as needed
Preferred Experience
  • A background or exposure to commercial construction, engineering, and/or design is a big plus
  • Experience supporting SaaS implementations or customer onboarding
  • Familiarity with project coordination, CRM, or customer success tooling
  • Experience with Planhat or other similar CSPs
​​Pay is based on a variety of factors such as location, skill level, qualifications, competencies, and overall experience.
Doxel is an equal opportunity employer and actively seeks diversity at our company. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.