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Onboarding Coordinator Jobs in Springfield, MA (NOW HIRING)

Customer onboarding - Coordinating with new customers and getting their data loaded. (manually or using a data loader) * Customer support tracking and responses - Responding and tracking all issues ...

Customer onboarding - Coordinating with new customers and getting their data loaded. (manually or using a data loader) * Customer support tracking and responses - Responding and tracking all issues ...

HR GeneralistEHS Coordinator

Palmer, MA · On-site

$21.50 - $28/hr

The HR/EHS Coordinator will help manage employee data and relations while conducting safety ... Support and assist the HR Director with recruiting, interviewing and onboarding of new hires ...

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Onboarding Coordinator information

See Springfield, MA salary details

$14

$23

$33

How much do onboarding coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for onboarding coordinator in Springfield, MA is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onboarding Coordinator, and why are they important?

To thrive as an Onboarding Coordinator, you need strong organizational skills, attention to detail, and experience in human resources or a related field, often supported by a bachelor's degree. Familiarity with HRIS platforms, onboarding software, and document management systems is typically required. Excellent communication, problem-solving abilities, and a customer-service mindset help create positive experiences for new hires. These skills are vital for ensuring a smooth onboarding process that sets up employees for long-term success and engagement.

What are some common challenges faced by Onboarding Coordinators, and how can they be addressed?

Onboarding Coordinators often face challenges such as managing multiple new hires simultaneously, ensuring timely completion of paperwork, and coordinating with various departments to provide necessary resources. Effective communication and strong organizational skills are essential to handle these tasks efficiently. Utilizing onboarding software and checklists can help streamline processes and minimize errors. Building good relationships with HR, IT, and hiring managers also helps ensure a smooth onboarding experience for new employees.

What does an Onboarding Coordinator do?

An Onboarding Coordinator is responsible for managing the process of welcoming new employees to a company. They handle tasks such as preparing orientation materials, scheduling training sessions, ensuring completion of required paperwork, and serving as a point of contact for new hires during their transition. Their goal is to make sure new employees have a smooth and positive experience as they integrate into the organization. Onboarding Coordinators often work closely with HR, IT, and department managers to ensure all onboarding steps are completed efficiently.

What are the 5 C's of employee onboarding?

The 5 C's of employee onboarding are Clarity, Connection, Culture, Compliance, and Check-ins. These elements help new employees understand their roles, integrate into the team, and adhere to company policies, ensuring a smooth transition and engagement from the start.

What is the difference between Onboarding Coordinator vs HR Assistant?

AspectOnboarding CoordinatorHR Assistant
CredentialsTypically requires HR-related certifications or experienceOften requires HR or administrative certifications
Work EnvironmentFocuses on new employee integration within HR or HR-related teamsSupports overall HR functions, including recruitment and employee records
Employer & Industry UsageCommon in corporate, healthcare, and educational sectorsWidely used across various industries for HR support roles

The Onboarding Coordinator primarily manages new employee onboarding processes, ensuring smooth integration into the company. In contrast, the HR Assistant provides broader HR support, including record keeping and administrative tasks. While both roles require HR knowledge, the Onboarding Coordinator specializes in onboarding activities, making it more focused on new hire experience.

What are the most commonly searched types of Onboarding jobs in Springfield, MA? The most popular types of Onboarding jobs in Springfield, MA are:
What are popular job titles related to Onboarding Coordinator jobs in Springfield, MA? For Onboarding Coordinator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Onboarding Coordinator jobs in Springfield, MA look for? The top searched job categories for Onboarding Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Onboarding Coordinator jobs? Cities near Springfield, MA with the most Onboarding Coordinator job openings:
Infographic showing various Onboarding Coordinator job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,692 per year, or $23.9 per hour.
Onboarding (Human Resources)

$21.25 - $27.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Onboarding Coordinator

The Onboarding Coordinator will support operations and the employee population, ensuring that all standards are communicated and followed, and that all processes are executed to continue to deliver the high level of customer service to our employee base.

Duties/Responsibilities:

  • Approve and upload new hires into HRIS
  • Perform regular touch bases with new hires as well as exit interviews.
  • Register/Issue Pay cards
  • Collect/Track OJT documents
  • Complete employment verifications as needed
  • Maintain/manage employee files and I-9 compliance
  • Track and collect updated resident status and work authorizations
  • Track completion of new hire trainings
  • ID badges as needed
  • Order uniforms
  • Handle mail/fedex/ups – incoming/outgoing
  • Run vehicle record checks and add/delete from insurance
  • Maintain office supplies
  • In-person onboarding of new hires
  • Submit registrations/terminations with state of CT
  • Assist with quarterly audits
  • Maintain change of status of employees within HRIS
  • All other duties as assigned by USI management

Required Skills/Abilities:

  • Clear and concise verbal and written communication skills
  • Proficiency in MS Office
  • Excellent organizational skills and attention to detail
  • Ability to multi-task.
  • Ability to act with integrity, professionalism, and confidentiality
  • Resourceful – can independently seek and find resources, information, knowledge, and/or tools to complete tasks as needed.
  • Meets commitments, works independently, and accepts accountability
  • Handles change and stays focused under pressure
  • Ability to quickly learn organization's HRIS and talent management systems.
  • Willingness to learn new responsibilities and grow within role.
  • Ability to travel to all CT offices.

Education and Experience:

  • High School Diploma, Associates Degree or Bachelor's Degree (a plus)
  • 1-2 years administrative experience

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Benefits include, but not limited to:

  • Competitive pay
  • Recognition and Reward Programs
  • Training and Career Development Opportunities
  • Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
  • Proud Partner of DailyPay: work today, get paid today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

This is a Full-Time position