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On Call Network Support Specialist Jobs (NOW HIRING)

Careington

Dental Network Support Specialist

Frisco, TX · Hybrid

The Dental Network Support Specialist's primary function is to act as liaison for our in-network Dental Support Organizations and corporate dental groups in the U.S. 30% of the dental network is made ...

Careington

Dental Network Support Specialist

Frisco, TX · Hybrid

The Dental Network Support Specialist's primary function is to act as liaison for our in-network Dental Support Organizations and corporate dental groups in the U.S. 30% of the dental network is made ...

Software People, Inc.

Network Technician

Columbia, SC · On-site

$21.75 - $28/hr

Columbia, SC Duration: 6 months Responsibilities The Network Support Specialist will be responsible ... This role includes both routine and limited on-call responsibilities for our critical sites, with a ...

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On Call Network Support Specialist information

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How much do on call network support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for on call network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What does an on call network support specialist do?

An On Call Network Support Specialist is responsible for providing technical support for computer networks outside of regular business hours. They monitor network systems, troubleshoot connectivity issues, and resolve outages or performance problems as they arise. Their role ensures that network infrastructure remains operational and secure at all times, responding quickly to incidents to minimize downtime. These specialists often work remotely or are available by phone to address urgent network issues whenever they occur.

What are some common challenges faced by on call network support specialists, and how can they prepare for them?

On Call Network Support Specialists often encounter unpredictable issues that may arise outside standard business hours, such as network outages or urgent security threats. This role requires quick problem-solving skills and the ability to remain calm under pressure. Being prepared involves staying up-to-date with the organization's network infrastructure, maintaining thorough documentation, and having access to remote troubleshooting tools. Collaboration with team members and clear communication are essential to resolve incidents efficiently, especially when coordinating responses during critical situations.

What are the key skills and qualifications needed to thrive as an on call network support specialist, and why are they important?

To thrive as an On Call Network Support Specialist, you need a solid understanding of networking protocols, troubleshooting techniques, and a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote access software is typically required. Strong problem-solving skills, effective communication, and the ability to remain calm under pressure are essential soft skills. These skills and qualities are crucial for ensuring rapid response and reliable resolution of network issues to minimize downtime and maintain business continuity.

What is the difference between On Call Network Support Specialist vs Network Support Technician?

AspectOn Call Network Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA often preferredCompTIA Network+, Cisco CCNA often preferred
Work EnvironmentOn-call, emergency support, remote or onsiteRegular hours, onsite or remote troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support firms, corporate IT teams

The On Call Network Support Specialist and Network Support Technician roles share similar certifications and work environments. However, the specialist typically provides emergency, on-call support, often outside regular hours, while the technician works during standard shifts. Both roles are essential in maintaining network stability in various organizations.

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What are the most commonly searched types of Network Support Specialist jobs?

The most popular types of Network Support Specialist jobs are:

What job categories do people searching On Call Network Support Specialist jobs look for?

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On Call Network Support Specialist jobs near you
Infographic showing various On Call Network Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Network Support Specialist (TACLANES)

Abacus Technology

Hanscom Air Force Base, MA • On-site

Full-time

Re-posted 9 days ago

Key responsibilities

  • Install, configure, troubleshoot, and maintain network infrastructure including routers, switches, and network management tools.

  • Manage daily network operations, perform upgrades, and support network design and integration projects.

  • Diagnose data issues, open trouble tickets, and coordinate with vendors and third-party support to ensure network performance and compliance.

Job description

Overview

Abacus Technology is seeking a Network Specialist to provide network and infrastructure support for Hanscom AFB.  This is a full-time position.

Responsibilities
  • Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services.
  • Install, configure, and troubleshoot network infrastructure.
  • Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.
  • Update and maintain network topology maps, classified and unclassified.
  • Assist in securing network systems to meet applicable DoD, AF and DISA compliance.
  • Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks.
  • Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.
  • Diagnose data issues, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.
  • Maintain detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.
  • Research technical issues and develop solutions.
Qualifications

3+ years experience in a network support role.  Associate's degree in a related field.  Additional work experience may be substituted for degree requirements.  Must be Security+ CE certified.  Must have extensive TACLANES experience and training.  Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches.  Strong network debugging and network troubleshooting skills.  Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, and Wireshark.  Strong working knowledge and excellent troubleshooting skills of Layer 2 and Layer 3 protocols in a VoIP environment.  Working knowledge of IP address management, DHCP, Radius, Syslog, and DNS is required.  Knowledge of Windows 2016/2019 is a plus.  Good understanding of cabling (Fiber/CAT5E etc.).  Knowledge of firewalls, proxies, and UPS.  Proficient with network hardware and related software.  Demonstrate critical thinking skills for problem identification and resolution.  Able to create and maintain operational procedures, topology maps using Visio.  Must be self-motivated and have the ability to work effectively in a team environment.  Strong communication skills, customer service skills, and attention to detail.  Must be able to lift and carry 50 lbs.  Able to work outside of normal business hours to support emergency operations or planned projects as needed.  Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled

Employment Type: OTHER

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