ZipRecruiter

Log In

1

On Call Network Support Specialist Jobs (NOW HIRING)

Lukos

Network Support Specialist

Tampa, FL

Network Support Specialist Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

Lukos

Network Support Specialist

Tampa, FL · On-site

Network Support Specialist Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process.

Amazon

Network Support Specialist, eero CS

Boise, ID · On-site

We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a ...

Amazon

Network Support Specialist, eero CS

Boise, ID

We are seeking a Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a ...

Blue Wireless

Network Support Specialist

Richmond, VA · Hybrid

Network Support Engineer at Blue Wireless In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have ...

Managed Solution LLC

Network Support Specialist, L2

As a senior member of the Managed Operations Center, the Network Support Specialist, Level 2 will ... Participate in an on-call rotation for occasional after-hours emergency support. * Adhere to client ...

next page

Showing results 1-20

All JobsOn Call Network Support Specialist Jobs

On Call Network Support Specialist information

See salary details

$13

$28

$43

How much do on call network support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for on call network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an on call network support specialist, and why are they important?

To thrive as an On Call Network Support Specialist, you need a solid understanding of networking protocols, troubleshooting techniques, and a relevant degree or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote access software is typically required. Strong problem-solving skills, effective communication, and the ability to remain calm under pressure are essential soft skills. These skills and qualities are crucial for ensuring rapid response and reliable resolution of network issues to minimize downtime and maintain business continuity.

What are some common challenges faced by on call network support specialists, and how can they prepare for them?

On Call Network Support Specialists often encounter unpredictable issues that may arise outside standard business hours, such as network outages or urgent security threats. This role requires quick problem-solving skills and the ability to remain calm under pressure. Being prepared involves staying up-to-date with the organization's network infrastructure, maintaining thorough documentation, and having access to remote troubleshooting tools. Collaboration with team members and clear communication are essential to resolve incidents efficiently, especially when coordinating responses during critical situations.

What is the difference between On Call Network Support Specialist vs Network Support Technician?

AspectOn Call Network Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA often preferredCompTIA Network+, Cisco CCNA often preferred
Work EnvironmentOn-call, emergency support, remote or onsiteRegular hours, onsite or remote troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support firms, corporate IT teams

The On Call Network Support Specialist and Network Support Technician roles share similar certifications and work environments. However, the specialist typically provides emergency, on-call support, often outside regular hours, while the technician works during standard shifts. Both roles are essential in maintaining network stability in various organizations.

What does an on call network support specialist do?

An On Call Network Support Specialist is responsible for providing technical support for computer networks outside of regular business hours. They monitor network systems, troubleshoot connectivity issues, and resolve outages or performance problems as they arise. Their role ensures that network infrastructure remains operational and secure at all times, responding quickly to incidents to minimize downtime. These specialists often work remotely or are available by phone to address urgent network issues whenever they occur.
More about On Call Network Support Specialist jobs
What are the most commonly searched types of Network Support Specialist jobs? The most popular types of Network Support Specialist jobs are:
What job categories do people searching On Call Network Support Specialist jobs look for? The top searched job categories for On Call Network Support Specialist jobs are:
On Call Network Support Specialist jobs near you
Infographic showing various On Call Network Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Network Support Specialist

Bristol County Savings Bank

Taunton, MA • On-site

$68K - $81K/yr

Full-time

Re-posted 22 days ago

Bristol County Savings Bank rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

160th of 170 rated banks

Job description


Network Support Specialist
Job Description

Department: Information Systems and Technology

Reports To: 1st VP - Director of Technology

Overview:

The Network Support Specialist is responsible for managing and administering key IT services and infrastructure, including user account administration, Active Directory environments, and workstation deployment. This role is also a primary point of escalation for troubleshooting hardware and software issues with Microsoft Windows, mobile devices, switching and possess strong knowledge of networking, servers, and virtualization technologies. The specialist will work closely with IT management to ensure department milestones and initiatives are met, while assisting with routine maintenance, system enhancements, documentation, and business continuity efforts.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.

User Account Administration

  • Manage user accounts and permissions in Active Directory, M365, and other systems.
  • Oversee all products and services related to IT administration and security.
  • Manage Core System enhancements, entitlement, and limit change processes to support operational efficiency.
  • Administrator for various banking applications.

Help Desk Support

  • Serve as the escalation point for resolving complex server, application software, and hardware issues.
  • Provide high-level technical support and problem-solving for end-user issues and network concerns.
  • Conduct routine hardware and software maintenance to ensure optimal performance and extend the life of equipment.
  • Implement proactive monitoring and maintenance schedules to reduce downtime.
  • Assist in creating and maintaining comprehensive IT documentation, including procedures and troubleshooting guides.
  • Ensure that documentation is up-to-date and accessible to relevant team members.
  • Identify and implement solutions for recurring issues and inefficiencies.
  • Automate routine tasks to improve overall productivity and consistency in service delivery.

Workstation Deployment

  • Perform installation of hardware and software for new workstations.
  • Relocate and install equipment as needed for office setups or relocations.
  • Assist with the management of desktop infrastructure, including system performance, security, and updates.
  • Apply enhancements and updates to optimize user experience and security.

Other Responsibilities

  • Participate in scheduled, after-hours on-call rotation for technical support as needed.
  • Support the employee lifecycle by overseeing the distribution of equipment and the management of system permissions.
  • Contribute to department projects, ensuring goals and milestones are achieved within the designated timeframes.
  • Participate in the evaluation and selection of new software, hardware, and applications for the organization.
  • Support IT management in tracking and updating the status of open audits, exams, and IT findings.
  • Assist with business continuity documentation and participate in annual testing.
  • Actively participate as a member of the IT committee and contribute to discussions on policy, infrastructure, and security.
  • Able to travel to various bank locations in support of technology operations.
  • Perform related and unrelated duties as may be assigned.

POSITION REQUIREMENTS:

  • Bachelor’s Degree or its equivalent in specialized computer science course work and training.
  • Minimum of 3 years’ experience in a banking computer environment.
  • Five years working in and managing computer resources and systems, including network experience.
  • Demonstrated knowledge of Bank operations.
  • Knowledge of IT security concepts and FFIEC guidelines.
  • Strong analytical, managerial, planning, problem solving and organizational skills.
  • Extensive knowledge of computer hardware and software applications.
  • Ability to work well in a team
  • Ability to work escalated issues independently
  • Ability to carry equipment up to 50 pounds
  • Able to work off-Bank hours
  • Valid Driver’s License


SUPERVISORY SCOPE

None

INDEPENDENT ACTION:

Establishes short-range plans and objectives within scope of Bank-wide policies and goals. Consults with supervisor and IST management regarding policy interpretation or exceptions.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Bristol County Savings Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom