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Omnichannel Project Manager Jobs in Raleigh, NC (NOW HIRING)

Vidorra Consulting Group

Project Manager

Raleigh, NC · On-site

Skills / Experience * 8 + Years of experience in IT or Business Project Management experience with strong understanding of Omnichannel Engagement strategies in Life Sciences / Pharma / Biotech ...

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

$90 - $120/hr

... Project Closeout. The Technology Manager is the primary technical interface to WSP's client ... Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel ...

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

... to Project Closeout. The Technology Manager is the primary technical interface to WSPs client ... CCaaS platforms, IVR/IVA, omnichannel routing, and back-office/case-management integration. • ...

US Radiology Specialists

Marketing Manager

Raleigh, NC · On-site

Implement omnichannel strategies with tactical plans and marketing mix for Touchstone Medical ... Demonstrated project management skills; strong attention to detail and timelines * Proficient in ...

Freshworks

Channel Sales Manager (East)

Raleigh, NC · On-site +1

$173K - $213K/yr

Highly organized with strong project management skills and the ability to manage multiple ... Understanding of customer support, omnichannel engagement, contact center, automation, or AI ...

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Omnichannel Project Manager information

See Raleigh, NC salary details

$43.3K

$93.9K

$150.2K

How much do omnichannel project manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for omnichannel project manager in Raleigh, NC is $93,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $109,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an omnichannel project manager, and why are they important?

To thrive as an Omnichannel Project Manager, you need expertise in project management, digital marketing, and cross-channel integration, typically supported by a bachelor's degree and experience in managing multichannel campaigns. Familiarity with project management tools (such as Asana or Jira), CRM platforms, and analytics systems is essential. Strong organizational skills, effective communication, and the ability to collaborate across diverse teams help you stand out in this role. These skills ensure seamless execution and alignment of marketing strategies across all customer touchpoints, driving business growth and customer satisfaction.

What is an omnichannel project manager?

An Omnichannel Project Manager is responsible for planning, coordinating, and executing projects that integrate multiple customer engagement channels, such as online, in-store, mobile, and social media, to deliver a seamless customer experience. They work cross-functionally with marketing, IT, sales, and customer service teams to ensure consistent messaging and smooth transitions between channels. Their role includes managing timelines, budgets, and resources while monitoring project performance and adapting strategies as needed.

How does an omnichannel project manager typically collaborate with cross-functional teams to ensure cohesive customer experiences?

An Omnichannel Project Manager regularly works with marketing, IT, sales, and customer service teams to align project goals and integrate various channels—such as online, in-store, and mobile touchpoints. They facilitate meetings, coordinate timelines, and ensure consistent messaging and seamless transitions for customers across all platforms. This role often requires strong communication and organizational skills to bridge gaps between departments and manage competing priorities, ensuring that the customer journey remains unified and effective.

What is the difference between Omnichannel Project Manager vs E-commerce Project Manager?

AspectOmnichannel Project ManagerE-commerce Project Manager
CredentialsTypically requires PMP, Agile certificationsOften requires PMP, e-commerce platform certifications
Work EnvironmentCoordinates across retail, online, mobile channelsFocuses on online sales platforms and digital storefronts
Industry UsageUsed in retail, omnichannel retail strategiesPrimarily in online retail, e-commerce companies
Search & Comparison IntentHigh overlap in project management skills, channel coordinationMore focused on online sales, digital marketing

The Omnichannel Project Manager oversees projects across multiple sales channels, including online, mobile, and physical stores, ensuring seamless integration. The E-commerce Project Manager specializes in online sales platforms and digital storefronts. While both roles require strong project management skills and certifications, the Omnichannel Project Manager has a broader scope across channels, whereas the E-commerce Project Manager focuses on digital sales environments.

What are popular job titles related to Omnichannel Project Manager jobs in Raleigh, NC?

For Omnichannel Project Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Omnichannel Project Manager jobs in Raleigh, NC look for?

The top searched job categories for Omnichannel Project Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Omnichannel Project Manager jobs?

Cities near Raleigh, NC with the most Omnichannel Project Manager job openings:

Omnichannel Project Manager jobs near you

Project Manager - Omnichannel & Operations - Raleigh, NC

Lorven Technologies

Raleigh, NC • On-site

Full-time

Posted 21 days ago

Job description

Our client seeks anProject Manager - Omnichannel & Operationsfor a Full Time project in Raleigh, NC . Below is the detailed requirement
Job Title: Project Manager - Omnichannel & Operations
Work location : Raleigh, NC
Duration: Full Time
Job Summary:
We are seeking an experienced Project Manager - Omnichannel & Operations to lead strategic initiatives focused on enhancing customer experience across digital and physical channels. The ideal candidate will have a strong background in project management, omnichannel operations, business process improvement, and cross-functional stakeholder management. This role requires managing multiple projects while ensuring alignment between business objectives, technology teams, and operational excellence.
Job Description:
  • Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience
  • 8+ years of Project Management experience delivering enterprise technology or business transformation projects.
  • 3+ years of experience leading Omnichannel, Retail, eCommerce, or Customer Experience initiatives.
  • Strong understanding of omnichannel customer journeys and operational workflows.
  • Experience managing cross-functional teams in Agile, Scrum, or Hybrid delivery environments.
  • Hands-on experience with project management tools such as Jira, Confluence, MS Project, Smartsheet, or Azure DevOps.
  • Strong stakeholder management and executive communication skills.
  • Experience managing project budgets, timelines, risks, and vendor coordination.
  • Excellent analytical, organizational, and leadership skills.

Key Responsibilities
  • Lead end-to-end delivery of Omnichannel and Operations projects from initiation through implementation.
  • Develop project plans, schedules, budgets, risk registers, and communication plans.
  • Coordinate with business stakeholders, IT, operations, product management, vendors, and leadership teams.
  • Drive omnichannel initiatives involving retail stores, eCommerce, mobile applications, customer service, and fulfillment operations.
  • Manage project scope, timelines, dependencies, and resource allocation.
  • Identify project risks and implement mitigation strategies.
  • Facilitate Agile ceremonies, steering committee meetings, and executive status updates.
  • Ensure successful implementation of operational process improvements and business transformation initiatives.
  • Collaborate with product owners, business analysts, architects, QA, and development teams.
  • Track project KPIs, milestones, deliverables, and budgets.
  • Support change management, user adoption, and post-production stabilization.
  • Ensure compliance with organizational governance and project management standards.
  • Prepare executive dashboards and project status reports.
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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

Social media

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