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Shopify Store Assistant Jobs in Raleigh, NC (NOW HIRING)

Marbles Kids Museum

PlayStore Host

Raleigh, NC · On-site

... store. * Cleans and sanitizes all work areas and completes special projects as assigned. * Assist ... Experience with point-of-sale and inventory software (Shopify and Tessitura experience preferred)

Marbles Kids Museum

PlayStore Host

Raleigh, NC · On-site

... store. * Cleans and sanitizes all work areas and completes special projects as assigned. * Assist ... Experience with point-of-sale and inventory software (Shopify and Tessitura experience preferred)

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$8

$16

$22

How much do shopify store assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for shopify store assistant in Raleigh, NC is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shopify Store Assistant, and why are they important?

To thrive as a Shopify Store Assistant, you need a solid understanding of e-commerce operations, product listing management, and basic digital marketing, typically supported by experience with Shopify’s platform. Familiarity with Shopify’s dashboard, third-party apps, inventory management tools, and basic graphic editing software is commonly required. Strong attention to detail, customer service orientation, and effective communication set outstanding assistants apart. These skills ensure efficient store operations, a positive customer experience, and contribute directly to the store’s growth and success.

What are some common challenges faced by Shopify Store Assistants, and how can they be addressed?

Shopify Store Assistants often encounter challenges such as managing large product inventories, ensuring accurate order fulfillment, and responding promptly to customer inquiries. To address these, it's helpful to utilize Shopify's built-in inventory management tools, set up automated notifications for low stock or abandoned carts, and develop efficient processes for handling customer support tickets. Collaboration with marketing and fulfillment teams is also essential to streamline workflows and maintain a seamless shopping experience for customers.

What does a Shopify Store Assistant do?

A Shopify Store Assistant helps manage and maintain an online store built on the Shopify platform. Their responsibilities often include updating product listings, processing orders, handling customer inquiries, managing inventory, and ensuring the store’s appearance is up to date. They may also assist with marketing efforts, such as updating banners or creating discount codes. Essentially, they support the day-to-day operations to ensure the store runs smoothly and customers have a positive shopping experience.

What is the difference between Shopify Store Assistant vs Shopify Customer Support Representative?

AspectShopify Store AssistantShopify Customer Support Representative
Required SkillsBasic e-commerce knowledge, product listing, order processingCustomer service, communication skills, troubleshooting
Work EnvironmentOnline store management, administrative tasksCustomer inquiries, support channels
Common Employer UsageSmall to medium online stores, entrepreneursLarge e-commerce platforms, Shopify support teams

Shopify Store Assistants focus on managing store operations like product listings and order processing, while Shopify Customer Support Representatives handle customer inquiries and troubleshooting. Both roles are essential in e-commerce, but they serve different functions within the Shopify ecosystem.

What are popular job titles related to Shopify Store Assistant jobs in Raleigh, NC? For Shopify Store Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Shopify Store Assistant jobs in Raleigh, NC look for? The top searched job categories for Shopify Store Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Shopify Store Assistant jobs? Cities near Raleigh, NC with the most Shopify Store Assistant job openings:
Shopify Store Assistant jobs near you
Infographic showing various Shopify Store Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 59% Full Time, 18% Part Time, and 23% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,775 per year, or $16.2 per hour.

Online Customer Support Representative (On-Site)

American Welding and Gas

Raleigh, NC

$15.50 - $21.25/hr

Full-time

Posted 21 days ago

Job description

About the Job
American Welding & Gas Company is seeking an Online Customer Support Representative with experience in the industrial products sector to join our corporate headquarters in Raleigh, NC. This position requires on-site attendance Monday through Friday.
In this role, you will be the primary point of contact for customers navigating our web store, assisting them with technical product inquiries, order placement, and post-purchase support. No prior industrial experience is required, but a strong willingness to learn technical product details is essential.
Key Responsibilities:
  • Inquiry Management: Respond to customer questions via phone, email, and live chat regarding industrial part specifications, availability, pricing, or site navigation.
  • Order Processing: Assist customers in completing online purchases and manually enter or modify orders within our ERP/CRM systems.
  • Technical Support: Provide basic troubleshooting for industrial products using provided digital manuals and knowledge bases.
  • Listing Support: Assist the e-commerce team by identifying inaccuracies in online product descriptions or technical data sheets.
Required Skills & Qualifications:
  • Education: High School Diploma or equivalent required; some college coursework is a plus.
  • Communication: This is a customer facing role and you must be comfortable communicating with customers both external and internal. Ability to explain technical product details in simple, professional terms to various customer types.
  • Technical Aptitude: Comfortable learning new software, including e-commerce platforms (like Shopify, BigCommerce or Magento) and basic spreadsheet tools (Excel/Google Sheets).
  • Detail Orientation: High accuracy in data entry for part numbers, quantities, and shipping addresses to prevent costly errors.
  • Problem Solving: Resourceful approach to finding product alternatives when items are out of stock.
  • Experience: 0-2 years in a customer-facing role; previous experience in retail, warehouse, or call center environments is beneficial.
Nice-to-Haves:
  • Familiarity with industrial tools, hardware, or MRO (Maintenance, Repair, and Operations) supplies.
  • Experience with CRM software like Salesforce or Zendesk.
  • Basic understanding of SEO or digital marketing for product listings

American Welding & Gas is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.
American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
About the Company

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