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Shopify Store Assistant Jobs in Durham, NC (NOW HIRING)

Hologram

Operations Admin (Temp/Part-Time)

Apex, NC · On-site

$22 - $26/hr

Intake and process store orders placed through Shopify/Retool * Maintain accurate customer and ... Process orders within established SLA timeframes * Assist with inventory breakdowns, manual order ...

Hologram

Operations Admin (Temp/Part-Time)

Apex, NC · On-site

$22 - $26/hr

Intake and process store orders placed through Shopify/Retool * Maintain accurate customer and ... Process orders within established SLA timeframes * Assist with inventory breakdowns, manual order ...

Chicknlegs

Controller

Raleigh, NC · On-site

$125 - $150/hr

... stores abroad. our team At ChicknLegs we are: * Fast + innovative * Respectful of our team ... Reconcile e-commerce and payment platforms such as Shopify Financial Planning & Strategic Support

All JobsShopify Store JobsShopify Store Assistant JobsShopify Store Assistant Jobs in Durham, NC

Shopify Store Assistant information

See Durham, NC salary details

$8

$16

$22

How much do shopify store assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for shopify store assistant in Durham, NC is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.64 per hour, depending on experience, location, and employer.

What does a Shopify Store Assistant do?

A Shopify Store Assistant helps manage and maintain an online store built on the Shopify platform. Their responsibilities often include updating product listings, processing orders, handling customer inquiries, managing inventory, and ensuring the store’s appearance is up to date. They may also assist with marketing efforts, such as updating banners or creating discount codes. Essentially, they support the day-to-day operations to ensure the store runs smoothly and customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Shopify Store Assistant?

To thrive as a Shopify Store Assistant, you need a solid understanding of e-commerce operations, product listing management, and basic digital marketing, typically supported by experience with Shopify’s platform. Familiarity with Shopify’s dashboard, third-party apps, inventory management tools, and basic graphic editing software is commonly required. Strong attention to detail, customer service orientation, and effective communication set outstanding assistants apart. These skills ensure efficient store operations, a positive customer experience, and contribute directly to the store’s growth and success.

What are some common challenges faced by Shopify Store Assistants, and how can they be addressed?

Shopify Store Assistants often encounter challenges such as managing large product inventories, ensuring accurate order fulfillment, and responding promptly to customer inquiries. To address these, it's helpful to utilize Shopify's built-in inventory management tools, set up automated notifications for low stock or abandoned carts, and develop efficient processes for handling customer support tickets. Collaboration with marketing and fulfillment teams is also essential to streamline workflows and maintain a seamless shopping experience for customers.

What is the difference between Shopify Store Assistant vs Shopify Customer Support Representative?

AspectShopify Store AssistantShopify Customer Support Representative
Required SkillsBasic e-commerce knowledge, product listing, order processingCustomer service, communication skills, troubleshooting
Work EnvironmentOnline store management, administrative tasksCustomer inquiries, support channels
Common Employer UsageSmall to medium online stores, entrepreneursLarge e-commerce platforms, Shopify support teams

Shopify Store Assistants focus on managing store operations like product listings and order processing, while Shopify Customer Support Representatives handle customer inquiries and troubleshooting. Both roles are essential in e-commerce, but they serve different functions within the Shopify ecosystem.

Can I actually make money from Shopify Store Assistant?

Shopify Store Assistant roles typically offer earning opportunities through hourly wages, commissions, or bonuses based on sales performance. Success depends on skills such as customer service, product knowledge, and the ability to support store operations effectively.

How to become a Shopify Store Assistant?

To become a Shopify Store Assistant, candidates typically need basic knowledge of e-commerce platforms, strong organizational skills, and familiarity with Shopify's interface. Relevant experience in customer service, inventory management, or online sales can be beneficial, and some roles may require a high school diploma or equivalent. Training is often provided on the job to familiarize new assistants with store operations and tools.

What are the most commonly searched types of Shopify Store jobs in Durham, NC?

The most popular types of Shopify Store jobs in Durham, NC are:

What job categories do people searching Shopify Store Assistant jobs in Durham, NC look for?

The top searched job categories for Shopify Store Assistant jobs in Durham, NC are:

What cities near Durham, NC are hiring for Shopify Store Assistant jobs?

Cities near Durham, NC with the most Shopify Store Assistant job openings:

Shopify Store Assistant jobs near you
Infographic showing various Shopify Store Assistant job openings in Durham, NC as of August 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,575 per year, or $16.1 per hour.

Bilingual Mandarin R&D Trainee - Full-Stack Engineer (Backend）

CWILL

Cary, NC • Remote

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

About CWILL

CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.

About the Role

CWILL's engineering teams are building the next generation of SaaS products for Shopify brands — including AI-powered customer service tools and SEO optimization products. As our products grow, so does our need for strong engineering talent who can learn fast and ship real things.

Our R&D Management Trainee program is built for engineers who are new to the workforce but ready to dig in. You'll be embedded in a product engineering team, working on production systems from day one with mentorship from senior engineers. Over time, you'll grow into an engineer who can independently own modules and make technical decisions.

You'll be placed on one of our active product teams:

  • Order Tracking
  • Loyalty & Referrals
  • Pop-up & Email Marketing
  • AI Chat
  • SEO & Speed
What You'll Do

Customer Issue Support

  • Investigate and resolve technical issues raised through user and customer-support tickets, quickly identifying the root cause of front-end and back-end failures (data discrepancies, API errors, display issues, and similar).
  • Triage and prioritize incoming issues by severity; respond promptly to urgent cases, drive them through to a fix, and close the loop with the reporting team.
  • Document recurring issues — producing troubleshooting guides and FAQs — to reduce repeat tickets over time.
  • Work with the customer support and product teams to reproduce reported problems, and provide data corrections or interim workarounds where needed.

System Maintenance & Bug Fixes

  • Assist with production bug investigation, root cause analysis, and resolution
  • Use logging, monitoring, and database tools to trace issues methodically
  • Contribute to ongoing improvements in system stability, performance, and code maintainability

Engineering Collaboration & Growth

  • Follow team engineering standards: code reviews, documentation, and testing
  • Proactively communicate progress, risks, and blockers
  • Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
  • As you grow, take on increasing ownership of modules and technical decisions

Requirements

  • Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
  • Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP
  • Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases
  • Basic SQL and database understanding (MySQL or PostgreSQL)
  • Able to read documentation, debug systematically, and own your work through completion
  • Reliable and communicative — you surface problems early and follow through on commitments

Nice to Have

  • Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis
  • AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation
  • Shopify app development, independent store tech, SEO tools, or SaaS product experience
  • Internship at a tech or SaaS company; open source contributions or personal project portfolio
  • Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.)
  • Active GitHub profile with consistent commit history
  • Competitive programming background (ACM, LanQiao Cup, etc.)
  • Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.)
  • Mandarin Chinese communication ability

Benefits

Starting Pay: 60 - 80k depends on experiences, open to negotiation

  • 401(k)
  • PTO
  • Paid Holidays
  • Insurance