Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to exceed customer service standards for current clients while also assisting prospects as they call in.
We offer Home - Auto - Life - Commercial sales with strong training support.
Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $400/mo. once licensed.
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Career Growth Opportunities
Tuition Reimbursement
Accident Insurance
Hospital Insurance
Vision Insurance
Dental Insurance
Disability Insurance
Health Club Membership
Mon-Fri Schedule
ResponsibilitiesCSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Attend to walk-in customers as needed.
- Responds to all inquiries within specified timeframe.
- Maintain outbound call volume as necessary.
- Schedule appointments for sales staff to meet prospective customers.
- Provide exceptional customer service including commission generating cross sell solutions.
No prior experience is necessary.
Apply for the position today by submitting the form and completing the assessment.
Requirements- Confident self-starter who works well independently.
- Possess an upbeat, positive and enthusiastic attitude.
- Must have the ability to multi-task.
- Great customer service skills.
- Strong work ethic within team structure.
- Excellent communication skills.
- Willingness to grow.
- Bilingual ability a plus++.