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Office Associate Jobs in Iowa (NOW HIRING)

Home Depot

Warehouse Office Support

Grimes, IA · On-site

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...

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Office Associate information

See Iowa salary details

$10

$18

$26

How much do office associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for office associate in Iowa is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.53 per hour, depending on experience, location, and employer.

What Is an Office Associate?

An office associate performs a wide range of administrative and office management tasks. Your duties include answering phones and providing clerical assistance, such as organizing files or scheduling appointments, for the office manager. The job qualifications include a high school diploma and some prior experience performing clerical tasks. You need experience and skills such as a strong attention to detail, organizational awareness, and the ability to take direction. Being an office associate can lead to a career as an office manager.

What are the key skills and qualifications needed to thrive as an Office Associate, and why are they important?

To thrive as an Office Associate, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, basic database management, and office equipment is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this role. These skills are crucial for maintaining efficient office operations and supporting teams in achieving organizational goals.

What are some common challenges faced by Office Associates and how can they be effectively managed?

Office Associates often juggle multiple tasks such as managing schedules, handling correspondence, and supporting various teams, which can make time management a significant challenge. Prioritizing tasks, communicating clearly with supervisors about workload, and utilizing digital tools for organization are effective strategies to stay on top of responsibilities. Additionally, adapting to different personalities and work styles within the office requires strong interpersonal skills and flexibility. Embracing continuous learning and staying proactive can help Office Associates thrive and contribute positively to their team's efficiency.

What are Office Associates?

Office Associates are administrative professionals who support daily operations in an office setting. Their responsibilities typically include answering phones, managing files, scheduling appointments, handling correspondence, and assisting colleagues or management with various tasks. They play a vital role in ensuring the office runs smoothly and efficiently. Office Associates often need strong organizational and communication skills as well as proficiency with office software. Depending on the workplace, they may also assist with bookkeeping, data entry, or customer service.

What is the difference between Office Associate vs Administrative Assistant?

AspectOffice AssociateAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; additional certifications optional
Work EnvironmentOffice settings across various industriesOffice environments, often in corporate or healthcare sectors
Employer & Industry UsageCommon in retail, healthcare, and administrative sectorsWidely used in corporate, government, and nonprofit organizations
Common Search & Comparison IntentYesYes

While both Office Associates and Administrative Assistants work in office settings and handle clerical tasks, Office Associates typically focus on basic administrative duties and customer service, often in retail or healthcare environments. Administrative Assistants usually perform a broader range of administrative support, including scheduling and correspondence, mainly in corporate or professional settings. Understanding these differences helps job seekers find roles that match their skills and career goals.

More about Office Associate jobs
What are the most commonly searched types of Office jobs in Iowa? The most popular types of Office jobs in Iowa are:
What cities in Iowa are hiring for Office Associate jobs? Cities in Iowa with the most Office Associate job openings:
Office Associate jobs near you
Front Office Associate

Front Office Associate

Nystrom & Associates

Iowa City, IA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title: Front Office Associate

Location: 2545 N Dodge Street, Suite C, Iowa City, IA 52245

Working Model:Onsite

Employee Type: 1.0 FTE - Full Time

Schedule: Monday through Friday 9:00AM - 5:30PM

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

As a Front Office Associate at Sagent Behavioral Health, you will be the first point of contact for patients and strive to deliver a positive and welcoming experience in every interaction. This position plays an important role in the continuity of care by providing administrative support to patients and stakeholders through appointment scheduling, processing paperwork, and handling inquiries.

Full Time Benefits:

  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and paid holidays

Responsibilities:

  • Interacts with all patients and visitors with warmth and professionalism.
  • Check-in patients for appointments, verify demographic information, provide paperwork, and collect payments.
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems.
  • Participate in administrative tasks such as electronic filing, scanning, faxing, mailing in a timely manner.
  • Answer inbound and make outbound phone calls while responding to inquiries in a prompt and courteous manner, providing accurate information or triaging as appropriate.
  • Maintain a clean and organized front desk and waiting room space by managing patient paperwork, office supplies, and other amenities.
  • Handle patient concerns and crises with empathy and patience while collaborating with site leadership to resolve, as needed.
  • Attend mandatory meetings and trainings.

Requirements:

  • Highschool diploma or equivalent.
  • Experience working in health care facilities and an interest in behavioral health preferred.
  • Physical requirements include occasionally lifting and moving office supplies which can include reams of paper that weigh up to 50lbs.
  • It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by management.

Compensation: This is a non-exempt position. Total earnings for this position will start at $16.00 hourly.

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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